- Handle sales of Airtel products and services such as SIMs, ERC, Modems etc.
- Perform administrative duties in express shop and escalate issues to appropriate
units where applicable.
- Ensure availability of stock in assigned express shop.
- Interact with walk-in customers, respond to their inquiries about products and services.
- Resolve customers鈥� complaints and take necessary actions aimed at guaranteeing optimal customer satisfaction
- Take records of every complaint/inquiry/query raised by the customer.
- Report to the Shop Supervisor.
- Offer services such as SIM Swap, SIM registration, data activation, and whatnot.
- Take stock inventory.
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
