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Xandra Solmoro CV
- 1. Career Objective Obtain a challenging leadership position applying creative problem solving and fine management skillswith a growing company to achieve optimum utilization of its resources and maximum profits. To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success. Experience Assistant Store Manager Pink Berry Dubai Mall/Pink berry Midriff City Centre - M.H. Al Shaya Group Co. The Dubai Mall, Financial Centre Road, Downtown Dubai Dubai United Arab Emirates September 02, 2009 – Present Training Experience  Personal In charge Level 1 to 3  BFHT Training  FMC training  Customer Service Skills Training  Competency Framework Training  Acting Assertive Training  Loss prevention Training Volume 1  Fire & Safety Training with Certificate  Disciplinary Training  New Career Level  Appraisal Training Assistant Store Manager Job Duties:  Proficient in trainin store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.  Proficient in evaluating competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.  Proficient in purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.  Soft-spoken and attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.  Proficient in Promoting sales by demonstrating merchandise and products to customers. Xandra Oliveros Solmoro Flat 705, Al Mamoora Building, Al Rigga Road Deira Dubai United Arab Emirates M : +971 052 895 4402 E : xandrasolmoro@yahoo.com
- 2.  Proficient in assisting customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.  Proficient in preparing sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.  Proficient in maintaining a safe and clean store environment by developing and publishing & inventory by checking merchandise to determine inventory levels; anticipating customer demand.  Proficient in preparing reports by collecting, analyzing, and summarizing information.  Proficient in maintaining quality service by establishing and enforcing organization standards & professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.  Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the Customer, Verbal Communication Front Office Executive (Receptionist) California Hotel - Managed by Middle East Group of Hotels Al Nakheel Street, Naif Deira Near Malabar Supermarket Dubai United Arab Emirates September 30, 2008 – March 03, 2009  Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.  Directs visitors by maintaining employee and department directories; giving instructions.  Maintains security by following procedures; monitoring logbook; issuing visitor badges.  Maintains telecommunication system by following Hotel's instructions for house phone and console operation.  Maintains safe and clean reception area by complying with procedures, rules, and regulations.  Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.  Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the Customer, Verbal Communication Skills and Competencies Communication ;Writes clearly and concisely, speaks effectively, listens attentively, openly express ideas, negotiates / resolves differences, leads group discussions, provides feedback, persuades others, provides well-thought out solutions, gathers information, confidently speak in public. Interpersonal Skills ;Works well with others, sensitive, supportive, motivates others, shares credit, counsels, cooperates delegates effectively, represents others, understands feelings, self-confident, accepts responsibility. Research and Planning ;forecasts / predicts, creates ideas, identifies problems, meet goals, identifies resources, gathers information, solves
- 3. problems, defines needs, analyze issues, develops strategies, assesses situations. Organizational Skills ; handles details, coordinates tasks, punctual, manages projects effectively, meets deadlines, sets goals, plans and arranges activities, multitasks. Management Skills ;leads groups, teaches/trains/instructs, counsels/coaches, manages conflict, delegates responsibility, take charge. Education Bachelor of Science in Industrial Technology Major In Food Technology Management Laguna State Polytechnic University - Santa Cruz Eastern Laguna, Philippines Graduated with a Degree in Bachelor of Industrial Technology major in Food Technology Management (BIT-FT). It provided me a strong foundation in food preparation, food analysis, and food management. Prepared and nourished me to be competent and competitive in performing various jobs in the food industry. Character References Mr. Darren Davies Senior General Manager - Pink Berry Dubai Mall Pink Berry Dubai Mall - M.H. Al Shaya Co. The Dubai Mall, Financial Centre Road, Downtown Dubai Dubai United Arab Emirates E: DarrenDavies@AlShaya.com M:+971 056 153 1402 Mr. Jay Guillermo Operations Support Manager/ Pink berry MENA Al Barsha Boutique Building /M.H. Al Shaya Office E:jayguillermo@alshaya.com M:+971 055 166 8460 Mr. Cyrus Roque Brand Openning Manager - Jamba Juice Landmark Group Dubai, United Arab Emirates E:cyrus.roque@landmarkgroup.com M:+971 050 949 6827