Rebecca Lane resume
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Rebecca Lane has over 20 years of experience in sales support and customer service management. She currently works as a Sales Support Manager at Sattler Corp, where she supports sales managers and representatives, conducts sales analysis, coordinates trade show participation, and provides customer service. She is skilled in project management, meeting goals and deadlines, training staff, and using various computer applications like Excel, Word, PowerPoint, and SAP.
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- 1. Rebecca Lane 62 Duke St. Apt4, Granite Falls,NC 28630| (H) 828-455-9904 | (C) 828-455-9904 | blane4342@charter.net Professional Summary Skilled Sales Support Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. I am extremely results-oriented and proactive in addressing and resolving problems. Dependable bringing management experience and a willingness to t ake on added responsibility to meet tight deadlines. I am an enthusiastic team player with a strong work ethic and advanced complex problem solving skills. I am a dedicated manager demonstrating effective leadership in all aspects of the job bringing high-performance and talent with over 20 years of customer service and sales support experience in sales and marketing as well having had worked in a manufacturing environment. Skills Effective leader and team player Staff training/development Deadline-oriented Customer service-oriented Proficient in various computer applications, including but not limited to Excel, Word, Power Point and SAP Project management Efficient multi-tasked Consistently meet goals Self-motivated Organized Strong desire to learn and succeed Work History Sales Support Manager Jul 1994 - Current Sattler Corp – Outdura Fabrics, Hudson NC My main role is to support Sales Managers and Sales Representatives to better ensure their selling success within their respective markets. I am responsible for working with VP of Sales and Sales Managers to conduct sales analysis of each business market as well as further analysis within each as needed. I work to ensure that sampling and marketing materials are created and distributed based upon demand in a timely fashion by coordinating details with Product Development, Manufacturing, Sampling and Vendors. I am responsible for coordination of our participation in various trade shows within our selected markets. I work with customers in areas of product development, sampling as well as providing customer service in processing purchase orders, inventory evaluation and shipping. I work as needed with the Logistic Manager and Shipping/Receiving to ensure requested materials be it customer requests, samples or trade show specifications are shipped within deadlines. I am a “Key User” for the SAP software and provide training and updates to customer service as well as provide support to other areas within the organization. Education High School Diploma: 1993 CCC & TI Granite Falls, NC Various Continuing Adult Education Programs Various Fred Pryor Seminars & Career Track Accomplishments Sales Support: Proficient in providing support to Sales Managers and Sales Reps in their various markets. Customer Service: Superior customer service by ensuring expectations of company goals and values are achieved. Supervision: Supervised team members to set higher standards and goals to achieve advancement with the most success. Personal References Paula Greene Logistics Manager/Co-worker Phone 828-292-6235 BJ Fore Friend Phone 828-381-0996 Len Cable Friend/Co-worker Phone 828-612-3953 Kimberly Edwards Friend Phone 828-320-9022 Renee Wilson Friend Phone 828-312-1670 Rickey Brown Friend Phone 828-851-0851