Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Collaboration & Contact Centre Evangelist | Sales & Business Development | Business Efficiency
Industry
Telecom / Mobile
About
Work is what you do, not where you go
The workforce today is globally distributed, people have to work effectively, not just within the enterprise, but also with partners, customers and suppliers anywhere and anytime, crafting the right collaboration strategy can be challenging.
In a connected digital world, Customer Experience (CX) is critical to customer advocacy, reducing churn, increasing revenue and creating that competitive advantage.
C-level executives are spending more & more time trying to improve productivity & efficiency, reduce operational costs, gain competitive advantage and improve customer experience to increase revenue and improve cash flow.
I work for Telstra, Aust...
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