* Lead business process redesign and reengineering programs; evangelist for BPM practices for F100 Company
* Founded professional association for BPM practitioners (ABPMP International), led development of education program that produced BPM CBOK(r) and professional certification CBPP(r)
* teach BPM in academic and training programs, keynote and case-study presentations at professional conferences world-wide.
* Led development of first professional certification program for data management professionals (CDMP)
* Led over 100 projects to improve business operations, implement new technologies, transform business processes, improve organizational effectiveness
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