IT Infrastructure / Contact Center Solution Architect
Industry
Telecom / Mobile
About
Dynamic Information Technology Professional with over 7 years of diversified experience with a focus on IT BSS / Contact Center Planning & Operations, business-IT alignment, process optimization, business continuity/disaster recovery, Project Management, Incident and Problem Management.
Experience in Implementing following Contact Center (IPT & IPCC) Solutions:
鈥� Cisco IPT / IPCC Enterprise Solution 鈥� Ufone (Pakistan)
鈥� Cisco Business Edition 6000 鈥� Alnaseem Foods (Tunisia, Libya)
鈥� NICE Recording Solution 鈥� Ufone (Pakistan)
鈥� Globitel Speech Log Recording Solution 鈥� Ufone (Pakistan)
鈥� Cisco Business Edition 6000 (Planning Phase) 鈥� Interactive Euro Track (Russia)
鈥� Huawei UAP / IPCC...
Contact Details
Users following Baligh Uddin Danish BS, ITIL, Microsoft, Cisco, Avaya
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
