I have been in the Information Technology industry since 1990, with lots of experience in product and solutions development, sales and marketing, IT service management, and general management.
鈥� Love for developing tech solutions and new service offerings
鈥� Consultative sales practitioner
鈥� Experienced entrepreneur able to deal with all levels of a client organization
鈥� Hands-on technical manager
鈥� Writer with an internationally published book on IT management
鈥� Keen appreciation for user experience design
鈥� Technical writing and presentation skills
鈥� Highly technical education background
My specialties include: ITIL, ITIL V3, MOF, MSF, IT Service Management, instructional design using ...
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