Personal Information
Organization / Workplace
Boulder United States
Occupation
President
Industry
Finance / Banking / Insurance
Website
About
Jim S Miller is the President of Prime Performance. Jim has worked with some of the nation’s largest financial institutions, including SunTrust Bank, Bank One and NationsBank. Through senior roles in marketing, finance and retail administration, Jim has acquired a broad understanding of the many challenges faced by bankers.
While developing and managing sales incentive programs for retail bankers, Jim grew a passionate interest in understanding how behavior change among front-line branch employees affects an organization’s bottom line. It is his personal mission to empower banks and credit unions to realize their full potential.
Jim majored in Finance at The College of William and
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customer satisfaction
bank
customer experience
client experience
customer loyalty
prime performance
customer service
customer survey
credit union
jim s miller
banking
bank call centers
call center representatives
wells fargo
bank of america
citizens bank
m&t bank
hsbc bank
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chase
capital one
sovereign bank
tellers
pnc bank
td bank
bank tellers
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customer
california
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