Personal Information
Organization / Workplace
Dominican Republic Dominican Republic
Occupation
Award winner, Author, Speaker, Customer Experience, Customer Service Presidente ICSA Latam
Industry
Apparel / Fashion
Website
About
Awarded Worldwide Excellence Champion 2011 and 2012 for Service Quality Institute, USA
Awarded SQI Global Strategist of the year 2013 for highest global achievements, Istambul, Turkey
Awarded in 2014 in Athens, Greece as Best International Speaker and presenter at the Customer Experience Festival in Athens
Author and Leading Speaker for CXMastermind® World's leading Customer Experience Presentation.
President Global Customer Experience Network
President International Customer Service Association-Latin America ICSA LATIN AMERICA
Senior Global Partner - Intellectum 360 Global Learning, LLC, USA
Senior Partner at Kay Valenzuela Global Partners
Founder The Wisdom Tree Corporate Advisors
Busi...
Contact Details
Tags
customer experience
customer service
kay valenzuela
servicio al cliente
customer relationship management
management
customer retention
service quality institute
change management
diseño de experiencias
customer
estrategias
certificación internacional
servicio
icsa latin america
service
innovation in service strategy
cultura
liderazgo
asociación de servicio al cliente
leadership
professional certification
business services
customer journey
certification
experiencias y expectativas
clients
success
mastery
leadership development
master
cxmastermind
learning
icsa
innovation
loyal customers
culture
goals
achievement
emprendedores
dream of success
negocios
marketing strategy
strategic management
performance
managemente
business
associacion de servicio al cliente
kay
clientes fieles
john tschohl
making money online
stress management
social media strategy
customer management
empresas
´Ú´Ç°ù³¾²¹³¦¾±Ã³²Ô
negocios en el siglo 21
herramientas
gerencia de servicios
voc program
business intelligence
dirección avanzada
business model
dominican republic
design thinking
career
user experience
facebook
±ð²õ³Ù°ù²¹³Ùé²µ¾±²¹
ebooks
ebook
free
design
professional development
exito
customer satisfaction
karin hurt
¾±²Ô²Ô´Ç±¹²¹³¦¾±Ã³²Ô
#bigcx
market share
tendencias
asociación de
sales
emociones
±ð³¾´Ç³¦¾±Ã³²Ô
linkedin
neuroscience
liderazgo de equipos
neurociencias
calidad
networking
crm
development
See more
Users being followed by Kay Valenzuela Experta en Experiencias de Servicio Conferencista