A results-driven consulting and training company, customer service oriented, striving for excellence, with 20+ years experience effectively creating, solving, planning, executing and managing B2B customer/field service organizations and business development strategies. Using a variety of tools and methodologies, combined with expertise in customer relationship management, and profit center management, Service&Sens has strong capabilities in communications, analytical and quantitative abilities as well as well-tried listening skills.
Our consulting missions consist in identifying gaps in service offerings, service processes, service innovation management, making recommendations for success.
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