ºÝºÝߣshows by User: evjohnsen / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: evjohnsen / Tue, 19 Apr 2016 19:48:21 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: evjohnsen Future of business presentasjon /slideshow/future-of-business-presentasjon/61111660 futureofbusinesspresentasjonredigerad-160419194821
Lyntale på konferansen «The future of business» i Oslo april 2016. Temaet var «Den moderne landhandleren» sammen med Johan Hallgårde, Carl-Otto Karlengen, Odd Arne Walbækken og Espen Bergh"]]>
Lyntale på konferansen «The future of business» i Oslo april 2016. Temaet var «Den moderne landhandleren» sammen med Johan Hallgårde, Carl-Otto Karlengen, Odd Arne Walbækken og Espen Bergh"]]> Tue, 19 Apr 2016 19:48:21 GMT /slideshow/future-of-business-presentasjon/61111660 evjohnsen@slideshare.net(evjohnsen) Future of business presentasjon evjohnsen Lyntale på konferansen «The future of business» i Oslo april 2016. Temaet var «Den moderne landhandleren» sammen med Johan Hallgårde, Carl-Otto Karlengen, Odd Arne Walbækken og Espen Bergh" <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/futureofbusinesspresentasjonredigerad-160419194821-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Lyntale på konferansen «The future of business» i Oslo april 2016. Temaet var «Den moderne landhandleren» sammen med Johan Hallgårde, Carl-Otto Karlengen, Odd Arne Walbækken og Espen Bergh&quot;
Future of business presentasjon from KOBRA as
]]> 372 4 https://cdn.slidesharecdn.com/ss_thumbnails/futureofbusinesspresentasjonredigerad-160419194821-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Konsumentundersøkelsen 2015 /evjohnsen/konsumentunderskelse-2015 kobraskonsumentunderskelse2015-handout-150421050944-conversion-gate01
Vi lever i kundens tidsalder hvor kundeopplevelse kan avgjøre bedriftens levetid. KOBRA har analysert preferanser og perspektiv til norske konsumenter og hvordan kundeopplevelsen påvirker deres kunderelasjon med selskapet. Rapporten er tilgjengelig både på engelsk og norsk. For mer informasjon og tilgang til rapporten, gå på våre websider: http://www.kobra.as/ny-rapport-opplevelsens-betydning-i-kundens-tidsalder/ Vil du lære mer om kundeopplevelse, ta kontakt med oss. Espen Oddvik Tlf: 23 90 50 60 ]]>
Vi lever i kundens tidsalder hvor kundeopplevelse kan avgjøre bedriftens levetid. KOBRA har analysert preferanser og perspektiv til norske konsumenter og hvordan kundeopplevelsen påvirker deres kunderelasjon med selskapet. Rapporten er tilgjengelig både på engelsk og norsk. For mer informasjon og tilgang til rapporten, gå på våre websider: http://www.kobra.as/ny-rapport-opplevelsens-betydning-i-kundens-tidsalder/ Vil du lære mer om kundeopplevelse, ta kontakt med oss. Espen Oddvik Tlf: 23 90 50 60 ]]> Tue, 21 Apr 2015 05:09:44 GMT /evjohnsen/konsumentunderskelse-2015 evjohnsen@slideshare.net(evjohnsen) Konsumentundersøkelsen 2015 evjohnsen Vi lever i kundens tidsalder hvor kundeopplevelse kan avgjøre bedriftens levetid. KOBRA har analysert preferanser og perspektiv til norske konsumenter og hvordan kundeopplevelsen påvirker deres kunderelasjon med selskapet. Rapporten er tilgjengelig både på engelsk og norsk. For mer informasjon og tilgang til rapporten, gå på våre websider: http://www.kobra.as/ny-rapport-opplevelsens-betydning-i-kundens-tidsalder/ Vil du lære mer om kundeopplevelse, ta kontakt med oss. Espen Oddvik Tlf: 23 90 50 60 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/kobraskonsumentunderskelse2015-handout-150421050944-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Vi lever i kundens tidsalder hvor kundeopplevelse kan avgjøre bedriftens levetid. KOBRA har analysert preferanser og perspektiv til norske konsumenter og hvordan kundeopplevelsen påvirker deres kunderelasjon med selskapet. Rapporten er tilgjengelig både på engelsk og norsk. For mer informasjon og tilgang til rapporten, gå på våre websider: http://www.kobra.as/ny-rapport-opplevelsens-betydning-i-kundens-tidsalder/ Vil du lære mer om kundeopplevelse, ta kontakt med oss. Espen Oddvik Tlf: 23 90 50 60
Konsumentundersæ·¡kelsen 2015 from KOBRA as
]]> 572 2 https://cdn.slidesharecdn.com/ss_thumbnails/kobraskonsumentunderskelse2015-handout-150421050944-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Strategic Customer Journeys - using the customer journey as a strategic tool /slideshow/strategic-customer-journeys-how-to-understand/32361471 kundereisen-plsefestmedgetav3-140316013034-phpapp02
This short presentation (in Norwegian) goes through the basics of using the customer journey as a strategic customer experience tool]]>
This short presentation (in Norwegian) goes through the basics of using the customer journey as a strategic customer experience tool]]> Sun, 16 Mar 2014 01:30:34 GMT /slideshow/strategic-customer-journeys-how-to-understand/32361471 evjohnsen@slideshare.net(evjohnsen) Strategic Customer Journeys - using the customer journey as a strategic tool evjohnsen This short presentation (in Norwegian) goes through the basics of using the customer journey as a strategic customer experience tool <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/kundereisen-plsefestmedgetav3-140316013034-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This short presentation (in Norwegian) goes through the basics of using the customer journey as a strategic customer experience tool
Strategic Customer Journeys - using the customer journey as a strategic tool from KOBRA as
]]> 4480 4 https://cdn.slidesharecdn.com/ss_thumbnails/kundereisen-plsefestmedgetav3-140316013034-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Maturity model for personalization version 0.3 /slideshow/maturity-model-for-personalization-version-03/19332165 modenhetsmodellforpersonalisering-130420235244-phpapp02
A tool to describe the stages that organizations have to move through to reach personalization maturity. Based in interviews with personalization vendors, KOBRA customers in the trenches and customers that have not embraced personalization – yet. If there is interest we will perform more research. This is very much work in progress, please let me know if you have ideas for improving the model – you can reach me at eirik@kobra.as ]]>
A tool to describe the stages that organizations have to move through to reach personalization maturity. Based in interviews with personalization vendors, KOBRA customers in the trenches and customers that have not embraced personalization – yet. If there is interest we will perform more research. This is very much work in progress, please let me know if you have ideas for improving the model – you can reach me at eirik@kobra.as ]]> Sat, 20 Apr 2013 23:52:44 GMT /slideshow/maturity-model-for-personalization-version-03/19332165 evjohnsen@slideshare.net(evjohnsen) Maturity model for personalization version 0.3 evjohnsen A tool to describe the stages that organizations have to move through to reach personalization maturity. Based in interviews with personalization vendors, KOBRA customers in the trenches and customers that have not embraced personalization – yet. If there is interest we will perform more research. This is very much work in progress, please let me know if you have ideas for improving the model – you can reach me at eirik@kobra.as <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/modenhetsmodellforpersonalisering-130420235244-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A tool to describe the stages that organizations have to move through to reach personalization maturity. Based in interviews with personalization vendors, KOBRA customers in the trenches and customers that have not embraced personalization – yet. If there is interest we will perform more research. This is very much work in progress, please let me know if you have ideas for improving the model – you can reach me at eirik@kobra.as
Maturity model for personalization version 0.3 from KOBRA as
]]> 1151 6 https://cdn.slidesharecdn.com/ss_thumbnails/modenhetsmodellforpersonalisering-130420235244-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 https://cdn.slidesharecdn.com/profile-photo-evjohnsen-48x48.jpg?cb=1715332393 Eirik moves easily and comfortably between business, technology and marketing. His background in both computing and arts makes him equally comfortable in technology architecture, user experience and brand architecture. He is pragmatic, solution oriented and has long and solid experience in designing and building industrial grade solutions. He has spent equal time in development, consulting and IT management and is a welcome addition to both to the conceptual/analytical phases as well as the execution and management phases of projects. Specialties: Customer Experience strategy, Customer analytics, Business strategy, Process improvement, CRM strategy, Technology and marketing, User Exper... http:/www.kobra.as https://cdn.slidesharecdn.com/ss_thumbnails/futureofbusinesspresentasjonredigerad-160419194821-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/future-of-business-presentasjon/61111660 Future of business pre... https://cdn.slidesharecdn.com/ss_thumbnails/kobraskonsumentunderskelse2015-handout-150421050944-conversion-gate01-thumbnail.jpg?width=320&height=320&fit=bounds evjohnsen/konsumentunderskelse-2015 °­´Ç²Ô²õ³Ü³¾±ð²Ô³Ù³Ü²Ô»å±ð°ù²õø°ì±ð±ô²õ±ð²Ô... https://cdn.slidesharecdn.com/ss_thumbnails/kundereisen-plsefestmedgetav3-140316013034-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/strategic-customer-journeys-how-to-understand/32361471 Strategic Customer Jou...