10+ years of UX experience focusing on creating multi-channel user experiences. Committed to creating products that create real and sustaining value for companies and customers.
Specialties: Heuristics, User Centered Design, Task analysis, User Experience Strategy, Lean Methodologies, Design Thinking, Interactive Prototypes, Validated User Research, Content Strategy, Contextual Research, Interaction Design, Information Architecture, Site Maps, Rich Internet Applications, Mobile Apps, Service Design, Customer Experience, Usability Tests and studies.
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