- As a member of the O2 Customer Strategy & Planning Team I'm responsible for the setup and
development of strategies and for the improvement of existing processes
- Provide analytical evaluations of programmes and activities in order to demonstrate what the
outcome/impact has been and what is driving that
- Performance evaluation of different customer groups, different contact strategies and individual
campaigns
- Identify and forecast the size of growth opportunities within the customer base
- Support the development of an overall plan of intent
- Work closely with Customer Analytics, Campaign Creation and Management, Finance, Sales and
other CRM teams
- Provide insight that d...
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