2015RMWResume
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Rikkia White seeks a position in healthcare utilizing her experience and education. She has over 5 years of experience in office administration and customer service roles in medical offices and financial firms. Her skills include Microsoft Office, data entry, bookkeeping, filing, scanning, telephone etiquette and first aid/CPR certification. She has a BS in Sociology and an Associate's degree.
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Susan COCHRANE Resume 2017Susan Cochrane
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This document provides details about Susan Cochrane including her contact information, interests, systems experience, technical skills, qualifications, career objective, and professional experience working in finance and administration roles for Toowoomba Health Service District and Mater Misericordiae Health Services Brisbane. Her most recent role is as a Business Support Officer for Toowoomba Health Service District since September 2016 and her previous role was as a Finance Officer for Mater Health Services from August 2008 to September 2016.New Resume_Call Center
New Resume_Call CenterShelley Carter
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Shelley Carter has over 10 years of experience in management and leadership roles. She currently works as a Strategic Business Unit Manager at a corporate call center, where her responsibilities include meeting call volume and customer service targets, coaching employees, and managing operations. Previously she held roles in payroll, customer service, administrative assistance, and transportation coordination. She aims to use her strengths in organizational leadership, team motivation, and performance improvement for a senior operational management position.2015RMWResume
- 1. SUMMARY HIGHLIGHTS ACCOMPLISHMENTS EXPERIENCE RIKKIA WHITE 18945 Canyon Hill Dr, Trabuco Canyon, CA 92679 | C: 9492016774 | rmacwhite@gmail.com My objective is to obtain a position in the health care field where my experience and education is a contributing asset to an organization who rewards commitment and further develops my skills into a career where my passion for the well being of others will be valued. Microsoft Office/Excel Mac & PC Operating Systems Customer Service EMR Literate Increased office organization by developing more efficient filing system and customer database protocols. Promoted to Office Administrator after 12 months of employment. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of 3-10 employees. 06/2014 to Current Front/Back Office Digestive Disease Consultants: Gastroenterologist Office 鐚 Irvine, CA Welcome and greet patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette Designed electronic file systems and maintained electronic and paper files. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Responsible for keeping the reception area clean and organized. Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment Obtain vital Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended. Collect co-pays and payments. Obtains Prior Authorizations for medications Obtain vitals 01/2013 to 05/2014 CNA Comper Care, & Rehab, Inc. Home Health & Rehab 鐚 Omaha, NE Provide support and security Perform hygiene care Provide active range of motion Obtain vital/ input and output Transportation Services Homemaker services. 06/2010 to 08/2012 Office Administrator Squar, Milner, & Peterson Financial Investment Firm 鐚 Newport Beach, CA Responsible for bookkeeping and invoicing/billing. Performed confidential file management in Finance department such as proof reading, accurately updating records and retrieval of reporting information for executives.
- 2. EDUCATION CERTIFICATIONS ADDITIONAL INFORMATION SKILLS Maintained data entry records for database and audit records. Operated switchboard phone with 6 main lines - Toshiba DKT-3020SD Phone. Maintained and reserved the executive conference room calendar. Dispersed incoming mail to correct recipients throughout the office. Managed daily office operations and maintenance of equipment. 06/2009 to 06/2010 File Clerk Squar, Milner, & Peterson Financial Investment Firm 鐚 Newport Beach, CA Designed electronic file systems and maintained electronic and paper files. Received and distributed faxes and mail in a timely manner. Assisted management, including HR with special projects Archived file data by scanning Laserfische Maintained data entry records for database and audit records. Operated switchboard phone with 6 main lines - Toshiba DKT-3020SD Phone. August 2015 BS: Sociology University of Nebraska-Omaha (UNO) 鐚 Omaha, NE 2012 Associate of Science Saddleback College 鐚 Mission Viejo, NE June 2009 High School Diploma El Toro High School 鐚 Lake Forest, CA Certified Nurses Assistant (CNA) - License #106544 BLS Certified- Expires 11/2015 CPR Certified /First Aid Certified Youth Leader and Social Media Coordinator for Leadership in Heels Organization - Current Treasurer of African American Organization at UNO - 2013-2014 Volunteered at Open Door Mission Organization - 2013-2014 Tutor/Mentor elementary and high school students - 2013-2015 Volunteered with TOPS Soccer - 2006-2008 Bookkeeping CPR Certified Data entry Filing/Scanning First Aid Creating Invoices Excel/Microsoft Office telephone etiquette