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Terrance Cunningham
tcunnignhamlbcc@yahoo.com
Office Administration
Summary: Office Administrator with over four years of experience. Expertise in communicating
and working with diverse populations. Dedicated and punctual.
Professional Skills and Accomplishments:
Administrative:
? Assisted with 50-100 employee benefit packages, executive perks, and financial planning
through telemarketing daily.
? Received and transferred multiple phone calls and took messages.
? Filed papers and folders, organizing materials and papers.
? Researched clients¡¯ names in file systems to update clients.
? Maintained sign-in log and notified employer of customer attendance.
? Typed and proofread materials.
? Maintained files and records enhancing the organization of the company.
? Processed mail distributing throughout the company.
Customer Service:
? Answered five-line phone system, over 20 calls daily.
? Referred 30-50 clients to lawyers by phone weekly.
? Provided customer service assistance directing people to the right departments.
? Signed in 60 customers entering the building daily.
? Scheduled appointments for benefit consultations.
Technical:
? MS Word, Excel, Access, PowerPoint, Internet, E-mail, Data Entry, QuickBooks
? 10 Key by touch, Postage Meter Scale, Copy Machines, Printers
Experience:
2004-Present On Call Security Guard, Andrews International, Burbank, CA
2003-Present Warehouse Worker/Quality Control at Liner for Volt, Lakewood, CA
2008 Office Assistant/Receptionist, at Long Beach Bar Association & Sidco for ROP
2006 Office Assistant, Cynnies Medical Supply, Long Beach, CA
2003 General Office, Housing Authority of Los Angeles, Los Angeles, CA
1998 Building Maintenance, Barton Elementary School, Long Beach, CA
1996 Clerical Aide, California Pools for the Handicapped, Long Beach, CA
Education/Training:
Pacific Gateway Workforce Investment Network, Long Beach, CA - Career Enhancement, 2016
ROP Job Training Center, Long Beach, CA
Clerical/Office Occupation & Small Business Management Certifications (2008-2009)
All Access Security, Inglewood, CA - CPR/First Aid, Modules B& C
Long Beach City College, Long Beach, CA
Associate of Arts Degree, Liberal Studies/Computer Applications

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Terrance Cunningham (Resume)

  • 1. Terrance Cunningham tcunnignhamlbcc@yahoo.com Office Administration Summary: Office Administrator with over four years of experience. Expertise in communicating and working with diverse populations. Dedicated and punctual. Professional Skills and Accomplishments: Administrative: ? Assisted with 50-100 employee benefit packages, executive perks, and financial planning through telemarketing daily. ? Received and transferred multiple phone calls and took messages. ? Filed papers and folders, organizing materials and papers. ? Researched clients¡¯ names in file systems to update clients. ? Maintained sign-in log and notified employer of customer attendance. ? Typed and proofread materials. ? Maintained files and records enhancing the organization of the company. ? Processed mail distributing throughout the company. Customer Service: ? Answered five-line phone system, over 20 calls daily. ? Referred 30-50 clients to lawyers by phone weekly. ? Provided customer service assistance directing people to the right departments. ? Signed in 60 customers entering the building daily. ? Scheduled appointments for benefit consultations. Technical: ? MS Word, Excel, Access, PowerPoint, Internet, E-mail, Data Entry, QuickBooks ? 10 Key by touch, Postage Meter Scale, Copy Machines, Printers Experience: 2004-Present On Call Security Guard, Andrews International, Burbank, CA 2003-Present Warehouse Worker/Quality Control at Liner for Volt, Lakewood, CA 2008 Office Assistant/Receptionist, at Long Beach Bar Association & Sidco for ROP 2006 Office Assistant, Cynnies Medical Supply, Long Beach, CA 2003 General Office, Housing Authority of Los Angeles, Los Angeles, CA 1998 Building Maintenance, Barton Elementary School, Long Beach, CA 1996 Clerical Aide, California Pools for the Handicapped, Long Beach, CA Education/Training: Pacific Gateway Workforce Investment Network, Long Beach, CA - Career Enhancement, 2016 ROP Job Training Center, Long Beach, CA Clerical/Office Occupation & Small Business Management Certifications (2008-2009) All Access Security, Inglewood, CA - CPR/First Aid, Modules B& C Long Beach City College, Long Beach, CA Associate of Arts Degree, Liberal Studies/Computer Applications