際際滷

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AHMED SALAH El DEIN FAHIM El SAYED
Port Said
01222607757
ahmed.salah.fahim@hotmail.com
LinkedIn: www.linkedin.com/in/ahmedsalahfahim
BACK TO INSURANCE FIELD THROUGH BIG INSURANCE COMPANY .
Summary:
 3 years Experience in customer service, developing Work performance, financial issues in
customs office.
 1 year experience in team working, business english, in ministry of communication scholarship.
 2 Year and a half experiences in issue marine policies, prepare reports and statistics,
customers services, coordinator tasks in delta Insurance Company.
Personal Information:
 Date of Birth: 13/10/1986
 Marital status: single
 Military Status: exempted
Education
BACHELOR DEGREE OF COMMERCE
university: Suez Canal University, 2007
Major: accounting
PROFESSIONAL EXPERIENCE:
El dawlya for customs services
Job title Coordinator Officer
From: 5/2/2012 tell present.
 Develops administrative staff by attract and teaching especial employees.
 Attracts potential customers by answering product and service questions; suggesting information about other
products and services.
 Opens customer accounts by recording account information.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
MINISTRY OF COMMUNICATIONS
Job title: under training in ministry of communication scholarship
From: 11/2010 to 12/2011.
(2 months soft skills -5 months toefl -6 months it training)
El Delta Insurance Company in port said branch
Job title: Insurance specialist.
From: 2/ 2008 till 10/ 2010.
JOB Descriptions:
 Examining Insurance Request and checking that it's fully detailed and accepted
 Issuing Quotations, Policies, Renewal and cancellation.
 Calculate Correct Technical Premiums.
 Deal with the Brokers & agents to receive Insurance requests from them information.
 Preparing Some of the required reports and statistics
 Dealing with all Marine unites in all the Company's branches
 Helping the Agent and Brokers sector in order to achieve the company Benefits by doing negotiations with the
insured about the rates , conditions and try reach to a meeting point whether that was by phone of meetings
 Participate in improving the insurance service by meeting the insured's increasingly need
Independent Coursework
 HUMAN RESOURCES (OPEN 2 STUDY)
 Public Relations (LYNDA.COM)
 Marketing Tips (Lynda .com )
 Personal Branding Basics (Lynda .com )
Certifications
 Microsoft database administration: - License Number D487-0445 - (ministry of communication).
 Toefl -License Number 51492- : (MICHIGAN ACADEMY)
 Icdl - License Number EGY000209637  (ministry of communication).
Personal skills
 Ability to work under pressure
 Ability to work with all level management
 Learning from mistakes and behavior as results what was learnt

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  • 1. AHMED SALAH El DEIN FAHIM El SAYED Port Said 01222607757 ahmed.salah.fahim@hotmail.com LinkedIn: www.linkedin.com/in/ahmedsalahfahim BACK TO INSURANCE FIELD THROUGH BIG INSURANCE COMPANY . Summary: 3 years Experience in customer service, developing Work performance, financial issues in customs office. 1 year experience in team working, business english, in ministry of communication scholarship. 2 Year and a half experiences in issue marine policies, prepare reports and statistics, customers services, coordinator tasks in delta Insurance Company. Personal Information: Date of Birth: 13/10/1986 Marital status: single Military Status: exempted Education BACHELOR DEGREE OF COMMERCE university: Suez Canal University, 2007 Major: accounting PROFESSIONAL EXPERIENCE: El dawlya for customs services Job title Coordinator Officer From: 5/2/2012 tell present. Develops administrative staff by attract and teaching especial employees. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. MINISTRY OF COMMUNICATIONS Job title: under training in ministry of communication scholarship From: 11/2010 to 12/2011. (2 months soft skills -5 months toefl -6 months it training)
  • 2. El Delta Insurance Company in port said branch Job title: Insurance specialist. From: 2/ 2008 till 10/ 2010. JOB Descriptions: Examining Insurance Request and checking that it's fully detailed and accepted Issuing Quotations, Policies, Renewal and cancellation. Calculate Correct Technical Premiums. Deal with the Brokers & agents to receive Insurance requests from them information. Preparing Some of the required reports and statistics Dealing with all Marine unites in all the Company's branches Helping the Agent and Brokers sector in order to achieve the company Benefits by doing negotiations with the insured about the rates , conditions and try reach to a meeting point whether that was by phone of meetings Participate in improving the insurance service by meeting the insured's increasingly need Independent Coursework HUMAN RESOURCES (OPEN 2 STUDY) Public Relations (LYNDA.COM) Marketing Tips (Lynda .com ) Personal Branding Basics (Lynda .com ) Certifications Microsoft database administration: - License Number D487-0445 - (ministry of communication). Toefl -License Number 51492- : (MICHIGAN ACADEMY) Icdl - License Number EGY000209637 (ministry of communication). Personal skills Ability to work under pressure Ability to work with all level management Learning from mistakes and behavior as results what was learnt