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AndiTjandra
1414/22-24 Jane Bell LaneMelbourne 3000
Phone: 0424063588
Email: Sladar888@hotmail.com
Education
2013  2014 Diploma of Hospitality in Holmes Institute
2012 - 2013 Diploma of Accounting (Accounting)
in Holmes Institute
Employment
June 2012  Current Crew Trainer
McDonalds South Melbourne
Responsibilities:
 Training new crew
 Checking all procedures and standards are follow
 Ability to coach others
 Make sure that the crew is doing its job in the correct
way
 Offers the crew members extra help with any tasks
they may have problems with
Oct 2012  Nov 2014 Nandos Staff
Nandos Elizabeth St (Near Flinders Station)
Responsibilities:
 Sharing knowledge and experience to train new staff
and arrange their individual development
 Ensuring all of products meets the standards of Food
Safety
 Managing the everyday waste in kitchen
 Suggestive selling to the customers to be able to
achieve the everyday sales goals
May 2012  Oct 2012 Griller & Preparer
Kedai Satay Restaurant, King St
Responsibilities:
 Perfection of grill product to maintain the quality of the
product and meet the customer expectation
 Prepare some basic salad
 Great the guests/customers and make them feel
comfortable
 Learn menu items and able to describe appropriately to
the guests/customers
 Deliver beverages and food in a timely manner
SkillsSummary
Customer Relations
 Experienced in providing an exceptional customer and awarded crew kitchen of the
year. Always ensure that the customers needs are met and customer left satisfied.
 Strive to always help solve customers needs and complains with courtesy and efficiency
according to the company's standard.
Communication Skills
 Experienced in demonstrating and delegating goals/ tasks with small and larger groups.
Target audiences include: crews, trainers, managers, store manager, consultants, and
support staff.
 Quickly adapt to new environments. As a crew trainer in South Melbourne Mcdonalds, I
have a good communication between members, and getting along with the people there
is the very first step to a good shift.
Organisational/Management
 Ability to handle multiple tasks at the same time. As a Crew trainer at McDonalds,
multitasking is an ability I gained as I am always given responsibility, goals, and tasks on
each shifts.
Teamwork/Leadership skills
 Demonstrated leadership skills at McDonalds as a Crew Trainer, where I have to
delegate tasks and ensuring that the crews are doing their job correctly. Also giving
chances to new crew to develop their skills in other areas therefore we will have more
multi-tasking crews.
Software Experience
Highly competent with the following packages:
 Microsoft Office  Word, Excel, PowerPoint
 Windows system
Referees
Mr Eric Prasetyo Ms LaurensiaAlamgunawan
Restaurant Manager First Assistant
McDonalds (South Melbourne) McDonalds (South Melbourne)
Mobile: 0430 173 677 Mobile: 0449 597 099
Mr Sudhir Lad
Lecturer
Holmes Institute
Mobile : 0418 990 412

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Andi resume

  • 1. AndiTjandra 1414/22-24 Jane Bell LaneMelbourne 3000 Phone: 0424063588 Email: Sladar888@hotmail.com Education 2013 2014 Diploma of Hospitality in Holmes Institute 2012 - 2013 Diploma of Accounting (Accounting) in Holmes Institute Employment June 2012 Current Crew Trainer McDonalds South Melbourne Responsibilities: Training new crew Checking all procedures and standards are follow Ability to coach others Make sure that the crew is doing its job in the correct way Offers the crew members extra help with any tasks they may have problems with Oct 2012 Nov 2014 Nandos Staff Nandos Elizabeth St (Near Flinders Station) Responsibilities: Sharing knowledge and experience to train new staff and arrange their individual development Ensuring all of products meets the standards of Food Safety Managing the everyday waste in kitchen Suggestive selling to the customers to be able to achieve the everyday sales goals
  • 2. May 2012 Oct 2012 Griller & Preparer Kedai Satay Restaurant, King St Responsibilities: Perfection of grill product to maintain the quality of the product and meet the customer expectation Prepare some basic salad Great the guests/customers and make them feel comfortable Learn menu items and able to describe appropriately to the guests/customers Deliver beverages and food in a timely manner SkillsSummary Customer Relations Experienced in providing an exceptional customer and awarded crew kitchen of the year. Always ensure that the customers needs are met and customer left satisfied. Strive to always help solve customers needs and complains with courtesy and efficiency according to the company's standard. Communication Skills Experienced in demonstrating and delegating goals/ tasks with small and larger groups. Target audiences include: crews, trainers, managers, store manager, consultants, and support staff. Quickly adapt to new environments. As a crew trainer in South Melbourne Mcdonalds, I have a good communication between members, and getting along with the people there is the very first step to a good shift. Organisational/Management Ability to handle multiple tasks at the same time. As a Crew trainer at McDonalds, multitasking is an ability I gained as I am always given responsibility, goals, and tasks on each shifts. Teamwork/Leadership skills Demonstrated leadership skills at McDonalds as a Crew Trainer, where I have to delegate tasks and ensuring that the crews are doing their job correctly. Also giving
  • 3. chances to new crew to develop their skills in other areas therefore we will have more multi-tasking crews. Software Experience Highly competent with the following packages: Microsoft Office Word, Excel, PowerPoint Windows system Referees Mr Eric Prasetyo Ms LaurensiaAlamgunawan Restaurant Manager First Assistant McDonalds (South Melbourne) McDonalds (South Melbourne) Mobile: 0430 173 677 Mobile: 0449 597 099 Mr Sudhir Lad Lecturer Holmes Institute Mobile : 0418 990 412