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Ankit_CV
- 1. Ankit Nagar Cms.ankit03@gmail.com Ankit_nagar2008@rediffmail.com +91-9529772333 DOB – 03-09-1986 Professional objective: My career objective is to lead my team and steer the Organisation using strategies and decisions which will make them stand out with excellence. I want to challenge my own horizons as an individual while fuelling the growth of my team/organization through able leadership and vision. BUSINESS EXPOSURE Current profile: Team Leader –Non food Merchandise (July 2013 – Till Date) • Handling an area of 25,000 Sq ft. Directly Responsible for FMCG, GM and ELECETRONICS category . • Responsible for Recruitment, Training & Develop the Subordinates and To demonstrate highest Standards of Integrity, Ethics and Servant Leadership • Handling a Team of 75 including ATL, Associate and Promoter. • To effectively plan scheduling Leave Management and planning for People Management. • Have Deep Knowledge of the entire articles present on the floor therefore maintained correct merchandise and display. Also, helped buyers to maintain correct Market Chomping Price to maintain optimum stock at any given moment of time leading to expiry control and reducing Days on Hand. • Suggesting buyers for New Product Introductions as per member demand and product gap. • Responsible for Handing Sales of key Account Members of the Store, especially FMCG, GM & Electronics. • Suggesting correct prices to buyers specially commodities to meet MOPs • Ecommerce sales - Online Sales Assistance with Prompt order Supplies and delivery tracking. • Discussions and negotiations with Regional Team of National vendors for stock and Sales Planning • Responsible for planning marketing activities for the store like SMS Blast/ Paper Advts etc • Solely Responsible for Global Food Safety Audit (GFSA Audit) done by Diversey. • Worked towards Member Service and satisfaction including after Sales service of Electronic Items. • Satisfactorily closed several profitable bulk deals. • Solely Responsible for Shrink and inventory variance for both the Divisions. Hold minimum Variance record of Rs 55000/- across all the Wal-Mart stores. • As a part of SOL, have given training on merchandise and Sales Floor 7 batches till now. • NBO (Never Be Out ) coordinate with buying team and replenishment team for stock outs of KVI Items. • Ensure to Check productivity of End caps, Cartrail and POD on weekly basis. • Work on Reports – NO Movement, CWO, Priority notes and MOM Notes and take Action for Implementation. • Responsible to prepare accurate Fax n Pull and Night Drop Down. Team Leader Cash Office (OPERATION) at Wal-Mart India (August 2011 – August 2012) • Handling a Team of 4 including ATL, Associate. • Working on daily reports, Handling CMS cash pickup, Cheque deposit, Kotak card payments. • Daily updating on sales, expenses, overages/shortage in cash, cash handling. • Training associates to detect fake notes. • Received Fake note Rs 2000/- against sale of Rs 75 Cores in 2012. Lowest among all the running stores for entire year(2012) • Operation audit scores always > 96% every month. • Only store where scrap management working at Rs 0.00 cost. • Lowest Coin Commission paid 2%. • Record Management & Documentation as per process. • Achieve operational excellence by implementing all the laid down procedures and policies. • Ensuring membership satisfaction & retention by excellent service by identifying opportunities to meet or exceed membership/sales target. • As a part of SOL, have given training on Fake Notes and Notes Counting 6 batches Completed 2011. Team Leader Checkout (OPERATION) at Wal-Mart India (September 2012 – June 2013) • Working on daily reports on refunds, freebee and frontend operations, Expenses, facilities of store.
- 2. • Handling a Team of 32 including ATL, Associate. • Working on Associates roasters, LMS, Attendance time card. • Providing training to associates to detect Fake note, member service, improving on grooming standard, product knowledge, educate associates on SOP’s of company. • Member service, servant leadership • Cost control measures for store. • Maintaining Customer Service and Relationship. • Responsible for BOB , LISE and PSLB Follow daily basis. • Recorded refunded items and products and follow the Freebie Process on daily Basis. • Revised cash-handling policies that helped in rush hour. • Planned, coordinated, and monitor day-to-day customer service operations. • As a part of SOL, have given training on Fake Notes and Notes Counting and 4 batches Complete 2012 and as well as have given training on item scanning, Member Services and BOB ,LISE and PSLB 5 Batches complete in 2012 to March 2013. Cash Officer and ATM Auditor of Cms Securities Limited ( April 2006 – July 2011) • Monitoring overall standard CDP & ATM Operation. • Handling a Team of 7 including MIS Associate • Supervising ATM Call centre activities. • Coordinating with Banks for Service issues, if any. • Responsible for performance measurement of CDP & ATM Team. • Record Management & Documentation as per process. • Ensuring all service level commitments to banks/ customers are met. • Ensuring timely daily reporting & monthly MIS to customer and HO after authorization. • Ensuring non-deviation of CDP and NCM process. • Cross Check & authorize CDP & ATM conveyance. • Looking after the Business Development & Customer relation. • Execute any other related work as and when delegated. Meeting with Bank Official. Handling. • Management with regional level in ATM management department. • Vaulting & CIT Exp. • Done Internal Audit of Process. • Hold all ATM Cash loading & cash activity.. ACHIEVEMENTS (Professional) • Recognised as Dept Manager Month 5 times. • Driven lowest controllable Expense in comparison to all the stores. • Received Fake note Rs 2000/- against sale of Rs 75 Cores in 2012. Lowest among all the running stores for entire year(2012) • Achieved AOS score in My team is 100% in year 2015-2016 • 23% Comp Delivered GM Cat 2013 in across all the Central Market Wal-Mart stores. • Month on month Target achieved Electronic categories. (Home appliance, IT , Electronic..etc) • Promoted to Cash officer from ATM Auditor in just 8 months at Cms Securities Limited. ACADEMICS B.COM Govt. Commerce College , Kota 2010 53.8% Additional Qualifications: • Basic Computer Knowledge. INTERESTS Travelling, Cooking and Driving
- 3. Ankit Nagar