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This document provides personal and professional details of an individual applying for a position in the hospitality industry. It includes sections on personal details, objective, overview, synopsis, educational attainment, previous experience, other trainings and qualifications, and a cover letter. The applicant has over 15 years of experience in roles such as guest relations executive, head hostess, assistant manager, and 2nd assistant manager at hotels, restaurants, and clubs in Dubai and Ukraine. They aim to gain further experience and demonstrate their skills to generate revenue for an international organization.
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Ahmed Zaki Soliman Ahmed is an Egyptian national born in 1984 with over 9 years of experience in food and beverage roles in 5-star hotels and restaurants in Dubai, Egypt, and the UAE. He holds several certificates in food hygiene, customer service, and English language skills. His objective is to use his potential and managing skills to help realize a company's organizational objectives. His experience includes roles as an operations supervisor, chef de rang, and server in establishments like Vida Hotel, The Address Dubai Mall Hotel, Sizzler, and Hard Rock Cafe.Aman Mathur
Aman MathurAman Mathur
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This curriculum vitae is for Aman Mathur, who has worked in various roles at The Leela Ambience Gurgaon hotel since 2010. He is currently the Assistant Manager of Front Office, having previously served as a management trainee and intern. His career objective is to maximize his potential and contribute to organizational growth through teamwork.SHANE SMITH
SHANE SMITHShane Smith
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Shane Smith is a dynamic hotel manager with over 15 years of experience in various management roles. He is skilled in developing and training teams, controlling costs, achieving high guest satisfaction ratings, and driving revenue. His experience includes serving as General Manager of the Silver Cloud Inn NW in Portland, OR from 2006 to 2014. He also held Assistant General Manager roles with The Hotel Group at the Courtyard by Marriott in Richland, WA and the Hilton Garden Inn in Kennewick, WA from 2005 to 2006. He is passionate about fostering a positive team culture and achieving results.fermila cv
fermila cvfermila dsouza
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Fermila Filomena D'Souza is seeking a challenging position applying her educational and management skills. She has a Bachelor's degree in Philosophy and Psychology from PES College of Arts and Science. She has over 10 years of work experience in customer service roles, including as a switchboard operator at Mediclinic City Hospital and receptionist at Feleo Motors. She also has experience working as a hostess at the Indego restaurant and as a telephone operator at Grosvenor House Hotel in Dubai between 2005-2009. She is proficient in English, Hindi, Konkani and has advanced computer skills including Microsoft Office.Penni Darcy CV
Penni Darcy CVPenni Darcy (Kelsall)
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Penni Darcy has over 15 years of experience in hospitality and resort management. She has worked for various resorts along the New South Wales coast, holding roles such as Food & Beverage Manager, Licensee Manager, Events Manager, and Conference & Event Sales Manager. Currently she works as an In House Resort Host for Wyndham Vacation Resort in Port Macquarie. She has strong skills in customer service, sales, event planning, and developing business relationships.Chef Mohammed Ragab Morsy El Abed - Resume
Chef Mohammed Ragab Morsy El Abed - ResumeMohamed Rageb Morsy elabd
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Mohammed Ragab Morsy El Abed is an experienced chef seeking a position in hotel management or fine dining. He has over 15 years of experience working in various roles for hotels in Dubai, Egypt, and the UAE. His experience includes positions as a senior chef, sous chef, and chef de partie. He has received several awards and nominations for his culinary skills. Morsy is skilled in all styles of cooking, menu development, kitchen management, and food safety protocols.APPSN
- 1. PERSONAL DETAILS: Nationality –Russian Height -176 Marital status- Single Languages: Russian, English Driving License -UAE Mobile: +971555152827 E-mail: shyryagina-sevastopol@yandex.ru OBJECTIVE:To have a successful career inhospitality industry where I can gain a wealthof experience, demonstrate my personal skills andgenerate revenue tothe company. I am an intelligent, driven and responsible person with a proven track record of achievements and a strong commercial awareness. My objective is to be a part of an international organisation, a professional team where I can demonstrate a high level of self-sufficiency and responsibility. OVERVIEW: Results oriented, independent, flexible, quick learner, effective communicator, adaptive, determine and a great team player. SYNOPSIS:  Excellent presentation skills  Exceptional customer service and communication skills  Able to build and maintain relationships with internal and external guests.  Quick learner  Proactive approach taker and problem solver  Able to express effectively written and verbal communication in English  Strong organization skills and leadership abilities  Adaptive to changes with positive attitude  Able to prioritize and plan activities, being able to meet deadliness  Flexible and able to work under pressure  Able to work both independently and in a team Educational Attainment Certificate / Degree School/College/University Area of Specialization Year Completed Constructor College Designer of Buildings Constructor 2002 Private School Certificate of successful completion Foreign Languages (English) Hotel Management 2001 OSBI Business School Business Economic 1996
- 2. Previous Experience Employer Position Responsibilities Date ‘Jumeirah Beach’ Hotel ‘Burj Al Arab ‘Private Club ‘Villa Beach’ Restaurant ‘Der Keller’ Restaurant Dubai Guest Relations Executive/Receptionist Reporting to General Manager Greeting guest and checking reservations, accommodating VIP’s guests and their preferences by using the guest’s names, escorting them to the tables, giving information about special of the day options, promotions, making reservation for guest through via Epicure program, updating database, being responsible for the experience of each guest make them happy, demonstrate high-energy levels and focus on providing consistently high levels of customer service, working closely with the operational colleagues, ensuring that the guest experience from the moment before they reach our reception, always anticipate guest needs, assist with any request and go extra miles to satisfy the guest. Make for all our guest memorable experience. 06/2013- present time ‘Golden Tulip’ Hotel Dubai Head Hostess Reported to Restaurant Manager Greeted all guests, escorted them to their seats, was responsible for the experience of each guest from the moment he walks through the door; handled VIP and regular guests, staff attendance updating. 05/2012- 05/2013 ‘Zuid’ Hotel 120 rooms Ukraine Ass. Manager Reported to Hotel Manager Attended and managed guests, their doubts/complains, kept database updates, was in-charge of administrative tasks 2/2011- 5/2012 ‘VIP Resort ‘, USA Ukraine 2nd Ass. Manager Reported to GM of resort Worked in several operational units: catering, sales, admin, F&B and night club Was in charge of ops improvement, administrative tasks, daily operational activities, supervised staff 1/2009- 1/2011 ‘White People’ Night Club Ukraine Head Hostess- Promoters Reported to: Club Manager Greeted guests, seated them, attended special request, presented menu and hot deals of the day, updated guest waiting list, answered phone calls, took reservations, always being in hand. 9/2008 - 1/2009 Various jobs Promoter/ Sales Executive Had jobs related to customer services, sales and events 1997-2008
- 3. OTHER TRAININGS AND QUALIFICATIONS:  MS Word –Advanced  MS Outlook –Advanced  Epicure Restaurant Reservation and Hostess System  Selling Techniques & Selling for Success  Telephone skills  Complaint Handling  Opera Trainig COVER LETTER
- 4. I consider myself as being extremely passionate about the hospitality industry and always strive for a high level of service standards. Working within the industry for many years and become more professional with each step. I have always been focused on consistency in increasing both service and product standards. As well as working with diversify cultures allowed me to acquire a management style that can adapt to achieve the best out of the employees within task. Working closely within management teams that have been very revenue focused allowed me to gain vastexperience in forecasting, budgeting, profit and loss assessments. I would ideally like to take an opportunity to work alongside a passionate team which would allow me to develop it, the organization and myself in a best professionalmanner.