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C u r r i c u l u m V i t a e
B i c k y S i d h u
37 outram grove, kelson, LOWER HUTT
0275898491 –sidhu.bikram01@gmail .co m
P R O F I L E
I am seeking the opportunity to use my tertiary training, workplace experience and personal
qualities to make an outstanding contribution to your clients, team and company as a sales /
customer service representative My career has demonstrated my success as a sales and service
coordinator in a number of different commercial environments I am very reliable employee who
will quickly learn your systems on-the-job, work in your team, and promote and sell your products
/ services to achieve consistent growth and profitability My contributions to your business will
come from planning and organisation, use of natural selling abilities, individual dedication and a
professionalism that reflects positively on your business name.
K E Y C O M P E T E N C I E S
Interpersonal Skills– an outgoing and effective communicator with excellent verbal skills and
strong administrative abilities
Sales& Service – fosters rapport and trust with people applying a professional style, identifies
their needs and sells product or service solutions in retail and foodservice settings
Service Coordination – brings experience overseeing a team of staff utilising a variety of
business resources to provide high quality client services in a hospitality environment
Business Management – a Diploma graduate with excellent experience coordinating the key
resources and operations of a profitable business:
– Training, rostering and managing staff performance in a customer service setting
– Administering wages and handling taxation compliance (PAYE and GST)
– Ordering product, undertaking stock-taking and controlling inventory
– Overseeing cash security, reconciling daily float and preparing daily banking
Team Supervision –is a naturally hands-on and an results-focused leader who will share
knowledge, set high standards and manage all resources responsibly while striving for timely
completion
Retailing Strengths– has a strong background in a retailing setting; petroleum and fast moving
consumable goods (FMCG)

Bikramjeet Singh: An Adaptable, Results-oriented and Reliable Manager or Team Leader 2
Food Safety, Hygiene and Liquor Management – a well-trained and very experienced manager
with certification in Sale of Liquor (LCQ), Food Handling and Hygiene maintenance
A C H I E V E M E N T S
Completed Diploma of Management (Level 5) with the Making Futures Happen International
Institute
Demonstrated business management capabilities as Duty Manager at restaurant (food
services)and Assistant Manager of Z Harbour (petrol and retail products)
Promoted as Assistant Manager at Z Harbour based on sales skills and positive leadership
within the team
Awarded Best “Graveyard Employee” and consistently received three “Customer Service
Champion” award while working at Shell(Johnsonville);
P E R S O N A L A T T R I B U T E S
Brings an outgoing and effective style with strong verbal skills
Pays attention to detail to produce consistently high quality results
Brings drive and energy to a team and client-oriented setting
Will coordinate people and resources to get the job done
Plans ahead, assumes responsibility and gets the job done to a high standard and on time
Make good well-reasoned decisions to help the business
A hands-on team leader who works heard and consistently produces results
E M P L O Y M E N T H I S T O R Y
Lower Hutt, Wellington – Restaurant Manager
Nov. 2012 – may 2015
– Training, rostering and managing performance of up to five staff working in a
customer setting
– Overseeing the creation and review of menus and delivery of quality food and
service
– Preparing budgets and monitoring performance, including cash security, banking
and profitability
– Negotiating with suppliers, ordering consumables and controlling inventory
– Checking timesheets and processing payroll

Bikramjeet Singh: An Adaptable, Results-oriented and Reliable Manager or Team Leader 3
– Maintaining accurate business records and preparing taxation returns (PAYE &
GST)
Z Harbour – Assistant Manager (eight months)
Nov. 2011 – Nov. 2012
– Providing the manager with effective support through sales strengths, support
of team mates and proven leadership
Shell Johnsonville, Wellington –Customer Service Representative*(part-time)
Jan. 2011 – Nov. 2011
– Identifying customer need, selling product and delivering quality service
– Processing payments and stock-taking to help control inventory using 8850 (in-
house application)
Food court queens gate mall, Lower Hutt– Customer Service Representative / Kitchen Hand
*(part-time)
Aug. 2010 – Jan. 2011
– Receiving customer orders, handling food and processing payments
– Working as part of a team to provide quality fast food services
– Delivering quality customer service to reflect positively on the business
* These roles were undertaken concurrently
T R A I N I N G
Diploma of Management (Level 5) – Making Futures Happen International Institute, Wellington
(2010)
Intermediate education (Five Papers) – SGAD College, India (2009– 2010)
– Physics –Chemistry –Mathematic– –English– –Punjabi
Other Training and Certificates
General Managers Certificate – Lower Hutt City Council (2012)
Licence Controller Qualification (LCQ) – Lower Hutt City Council (2012)
Food Safety and Hygiene Certificate – Z Harbour (2011)
Fire Extinguisher Use – Z Harbour (2010)
R E F E R E E S
Available on Request

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