Boosting productivity - West Sussex Recover & Rise S4W4
- 1. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR SERIES 4 : WEBINAR 4 BOOSTING PRODUCTIVITY RECOVER & RISE SME DIGITAL ACCELERATOR STEPHANIE DANVERS EVENTS & ENGAGEMENT LEAD ALWAYS POSSIBLE EMMA MILLS-SHEFFIELD, DIRECTOR, MINDSETUP
- 2. SERIES 1 GETTING ONLINE SERIES 2 CUSTOMERS & MARKETING SERIES 3 SYSTEMS & PRODUCTIVITY SERIES 4 GROWTH & EXPANSION Book your free places from four online digital series. Workshops start at 12pm lunchtime. ACTIVATE YOUR ONLINE. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR
- 4. 息2018 GET Consultants 4 息 2021 Coast to Capital FREE digital support to drive small business success As an immediate follow up to the WSCC Recover & Rise Digital Accelerator online workshops, the Coast to Capital Growth Hub provides fully funded access to specialist digital business consultants. Attendees at any of these online workshops receive up to 8 hours of FREE specialist support, fully funded by the Coast to Capital Growth Hub. You can use any one of our seven-strong team of digital and business experts to help you to implement the knowledge and ideas learnt from the webinars. Each Digital Champion offers a different blend of skills. What do Digital Champions offer? Please note all 8 hours of support needs to be completed by 31 March 2022
- 5. Ask Andrew all about websites and CRMs, and how to use Digital tech to build stronger customer relationships Liaise with Lisa if youre looking to leverage Digital Tech to improve productivity and processes Andrew Kerry- Bedell Lisa Kerr For all things E-commerce Malcolm is your Man Reach out to Rachael, our SEO expert, for support with marketing plans and tactical activity advice Malcolm Duffitt Rachael Dines 5 Meet the Digital Champions (1) Click here for more information on the Coast to Capital Digital Champions
- 6. Rendezvous with Rob who can support your business through the whole digital transformation process Reach out to Roya if you want to utilise digital to accelerate the growth of your business by building your digital value Rob Laurens Roya Croudace Say hello to Susan if you are seeking digitally focussed product and/or service related initiatives Susan Winchester 6 Meet the Digital Champions (2) Click here for more information on the Coast to Capital Digital Champions
- 7. 息2018 GET Consultants 7 息 2021 Coast to Capital Use this Contact Form to request your preferred digital support or email growth.hub@coast2capital.org.uk with your: Name Contact details Postcode Area of expertise required or Leave a message on the office number on 01293 305965 One of our Growth Relationship Associates will then follow up with you to discuss the support required, undertake a quick digital review, and signpost you to an appropriate Digital Champion. How to access Digital Champion support
- 8. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - THIS SERIES SERIES 4: GROWTH EXPANSION & NEW PRODUCTS 1: DIGITAL TOOLS FOR GROWTH 2: FUTURE-PROOF YOUR BUSINESS 3: TECHNOLOGY FOR GROWTH 4: BOOSTING PRODUCTIVITY 5: DIGITAL TOOLS FOR INNOVATION 6: TECH-DRIVEN GROWTH 7: Q&A, ASK THE EXPERTS AND NETWORKING 11TH JANUARY 13TH JANUARY 18TH JANUARY 20TH JANUARY 25TH JANUARY 27TH JANUARY 1ST FEBRUARY
- 9. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY SERIES 4: GROWTH EXPANSION & NEW PRODUCTS INTRODUCTIONS FEATURED IN I help organisations become more efficient, productive and resilient in order to create better workplaces. Enabling leaders to understand their strategy and put it into practice. Business strategy & planning Leadership & executive coaching Team development & training Process & systems improvements Organisational development Operational efficiency Started Mindsetup Ltd in 2019 15 years in industry leading major pursuits and projects, training delivery and coaching This includes KPMG, WSP and in the creative and digital industries and Ive had experience with the public sector, charities, FTSE100 and Fortune500 companies Student mentor at the University of Sussex, mentor with Be the Business and Growth Champion for Coast to Capital Associate with Always Possible Grassroots Suicide Prevention: Chair of the Board Board Member: Brighton Chamber of Commerce One of 100 female entrepreneurs in the UK as part of the small business campaign f:Entrepreneur for 2020 Fellow of the RSA Life is short Thats my obsession with productivity
- 10. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY INTRODUCTIONS 1. TELL US ABOUT YOUR BUSINESS 2. WHAT ARE YOUR CHALLENGES AROUND BOOSTING TEAM PRODUCTIVITY? 3. WHAT WOULD YOU LIKE TO GET OUT OF THIS SESSION?
- 11. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY TOOLS FOR REMOTE TEAM MANAGEMENT WHAT TOOLS DO YOU CURRENTLY USE?
- 12. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY TOOLS FOR REMOTE TEAM MANAGEMENT
- 13. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY UNDERSTANDING THE REMOTE WORKING LANDSCAPE Source: McKinsey, June 2020 Mind, body & purpose Productivity & motivation Supportive environment Flexibility Acknowledge the challenges people have between work and personal lives particularly working parents and caregivers Empathy and flexibility Prioritising mental health Creating psychological safety Adapted team structures Effective two-way communication Setting clear expectations Delegating authority can help tap into intrinsic motivation Create opportunities to pause and reflect Encourage healthy habits Develop a sense of community and shared purpose
- 14. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY APPLYING REMOTE TEAM MANAGEMENT DELEGATION WHAT ARE YOUR EXPERIENCES IN YOUR TEAM?
- 15. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY DELEGATING WELL WHAT WE THINK IT IS Downwards or sideways tasks Tasks you dont want to do Too much work, not enough time Lack of resource or capability Not my problem BUT Agree outcomes, clear tasks or activities Agree enough resources Timescales are achievable? Supervision or support needed? Are they competent and willing? Give constructive feedback Who is best suited for this? Do they have a choice?
- 16. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY SERIES 4: GROWTH EXPANSION & NEW PRODUCTS INTERNAL COMMUNICATION & COHESION Planning Communicating Decision making Delegating Problem solving Motivating
- 17. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY INTERNAL COMMUNICATION & COHESION WHAT ARE THE KEY STAFF INTERACTIONS THAT HAPPEN?
- 18. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY INTERNAL COMMUNICATION & COHESION Turn taking Checking understanding Clarity of message Active listening Self awareness Choosing right method Appropriate body language COMMUNICATION SKILLS
- 19. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY INTERNAL COMMUNICATION & COHESION Assertive Aggressive Passive Aggressive Submissive Manipulative Achieves goals without hurting others Emotionally expressive Protects own rights and rights of others Speaks with a balanced tone and volume Out to win mentality Hostile Dominant posture Dominant gestures Speaks loudly Complaining Sulky Sweet and innocent persona Denies theres a problem Gives in to others demands Avoids confrontation Lack of expression Speaks softly Cunning Controls others in an insidious way Gossips Bourne (1995) COMMUNICATION TYPES
- 20. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY SERIES 4: GROWTH EXPANSION & NEW PRODUCTS KEEPING TEAM PRODUCTIVITY HIGH Keep videocalls to the point limit people and limit time Choose your apps or platforms according to the outcome you need Reduce distractions just unplugging can help your focus Can you set times to focus, times for admin and time for client calls? Work with your energy levels, not against them Understand flexible working patterns Divide and conquer the big tasks Give yourself a strategic task a day: the one thing Be clear on what youre trying to achieve Stay regularly connected everybody is different TOP 10 TIPS
- 21. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY SERIES 4: GROWTH EXPANSION & NEW PRODUCTS KEEPING TEAM PRODUCTIVITY HIGH Then you can be productive Know your priorities Be clear on your purpose Reduce distractions Begin with the end in mind Get the right resourcing Be clear on the outcomes for you, the team, the client
- 22. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY KEEPING TEAM PRODUCTIVITY HIGH WHAT MOTIVATES YOU AT WORK? WHAT MOTIVATES OTHERS?
- 23. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY KEEPING TEAM PRODUCTIVITY HIGH Inherently interesting Satisfies psychological needs for autonomy and competence Purposeful, meaningful and challenging Enjoying the process itself Mastery Curiosity and learning Intrinsic motivation Leads to an outcome External or social gains such as money or power Fear of punishment or avoiding consequences Benefits from the outcome of the process Competitive Fearing failure Extrinsic motivation
- 24. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY KEEPING TEAM PRODUCTIVITY HIGH Res ults Accou- ntability Commitment Conflict Trust Patrick Lencioni: Taken from his best-selling book: The Five Dysfunctions of a Team Focus on achieving collective results Remember the strategy Hold one another accountable You are all committed to a plan Commit to decisions Offer opinions and debate ideas Engage in conflict around ideas When there is trust, team members engage honestly Trust one another Being genuinely transparent and honest, you can build vulnerability-based trust
- 25. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY KEEPING TEAM PRODUCTIVITY HIGH Telling Mentoring Coaching Here are the goals and implementation plan for this project This is what I need you to do specifically This isnt negotiable Here are the consequences of failure In my experience One thing you should consider is Look out for this Call this person X for advice Now you know the goals for the project, how do you see yourself implementing it? Youve done this before, how did you do it and what lessons did you learn that could help? What does success look like to you? Instructive Reflective
- 26. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR BOOSTING PRODUCTIVITY DIGITAL TOOLS FOR POSITIVE CHANGE WHAT TOOLS DO YOU USE FOR POSITIVE CHANGE? IN FACT, WHAT IS POSITIVE CHANGE?
- 27. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - BOOSTING PRODUCTIVITY SERIES 4: GROWTH EXPANSION & NEW PRODUCTS DIGITAL TOOLS FOR POSITIVE CHANGE Introducing a new generation of socially conscious volunteers. On Hand is the worlds first on-demand employee volunteering solution including micro-volunteering opportunities built for the remote and hybrid working world. It helps to add purpose to the workplace and help solve the biggest societal issues today from food waste and homelessness, to youth mentoring, environment and elderly help. As a community of 15,000+ users, On Hand offers volunteering to fit around your schedule, whenever and wherever you are. Remotely, solo or with your team mates. Its offered at a super low cost to businesses to get everyone on the team doing good in the community. It engages employees by doing good and has shown to boost employee wellbeing by 80%.
- 28. Business consultancy for business owners & teams to become more efficient, productive & resilient Helping business owners to understand their strategy & put it into practice BUSINESS STRATEGY & PLANNING LEADERSHIP & EXECUTIVE COACHING TEAM DEVELOPMENT & TRAINING PROCESS & SYSTEMS IMPROVEMENTS ORGANISATIONAL DEVELOPMENT OPERATIONAL EFFICIENCY CONTACT ME emma@mindsetup.co.uk www.mindsetup.co.uk +44 (0)7775 947 818
- 29. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - UPCOMING WEBINARS BOOK YOUR PLACE NOW @ https://bit.ly/WSCC_RR_2021
- 30. 息2018 GET Consultants 30 息 2021 Coast to Capital Use this Contact Form to request your preferred digital support or email growth.hub@coast2capital.org.uk with your: Name Contact details Postcode Area of expertise required or Leave a message on the office number on 01293 305965 One of our Growth Relationship Associates will then follow up with you to discuss the support required, undertake a quick digital review, and signpost you to an appropriate Digital Champion. How to access Digital Champion support Please note all 8 hours of support needs to be completed by 31 March 2022
- 31. Brought to you by West Sussex local authorities and supported by Coast to Capital LEP RECOVER & RISE SME DIGITAL ACCELERATOR RECOVER & RISE SME DIGITAL ACCELERATOR - UPCOMING WEBINARS BOOK YOUR PLACE NOW @ https://bit.ly/WSCC_RR_2021