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Bowling final presentation
- 1. Americana Builders learning technology evaluationusing Appreciative InquirySharon BowlingMarch 1, 2010HRE 585
- 2. OverviewBackgroundAppreciative InquiryEvaluation PlanInstrument DevelopmentData CollectionRecommendationsLessons LearnedQuestions
- 3. Background
- 4. ¡°Creating sustainable homes that benefit families,the community, and the environment¡±Background
- 5. Background
- 6. Americana BuildersCorporate University(ABCU)VendorsSuppliersConsultantsSubcontractorsAB staffHomeownersGovernment officialsBackground
- 7. ABCUComponentsBookmarking ToolIndustry InformationForumsWikisOnline ChatIMVoIPBackground
- 8. ABCUComponentsBookmarking ToolIndustry InformationForumsWikisMOODLEOnline ChatIMVoIPBackground
- 9. Board of DirectorsCEO John WestcliffeMichael Harris ¨C Training Director & Mary Abbott ¨C VP Human ResourcesPurpose
- 10. Appreciative Inquiry (AI) ¨C basic tenetsIs a group processInquires into, further defines & identifiesFacilitates discussion and builds relationshipsIs purposefully positiveBuilds on past successesIs centered around recognizing the best in people(Bullock, n.d., slide 3)AI
- 11. 4-I Process(Preskill & Catsambas, 2006, p. 15)AI
- 12. ABCU course offerings in MoodleEvaluation Plan
- 13. Program Logic ModelEvaluation Plan
- 14. Key StakeholdersAmericana Builders staff members Buy-in & SupportSubcontractors/Vendors/Suppliers/Consultants InterestContent Experts/IT Staff ExpertiseDivision Managers InfluenceCourse Designers/Course Facilitators ResponsibilityEvaluation Plan
- 15. Key Evaluation QuestionsWhat are the benefits of implementing learning technologies for training purposes at Americana Builders Corporate University?Has the use of learning technologies resulted in the implementation of improved scheduling?Has the use of learning technologies resulted in the implementation of fewer punch list items on homeowner walk-thrus?Evaluation Plan
- 16. Data CollectionInterviews Data Collection
- 17. Instrument DevelopmentKQ2: Has the use of learning technologies resulted in the implementation of improved scheduling?Pre-dyad interview questionIncluding you, how have the stakeholders benefited from improved scheduling? (KQ2)Think about your experience with the Construction Manager course and more specifically, the scheduling module. How have the customers benefited from improved scheduling since this course has been offered? Which part of the scheduling module helped you most? (KQ2)Post-dyad interview questionInstrument Development
- 18. Data CollectionTwo IT staff members +Four staff members each from customer service and construction +Two division managers +Two course facilitators = 14Data Collection
- 19. RecommendationsAllow more time for a full evaluation to be conducted.Recommendations
- 20. RecommendationsAllow more time for a full evaluation to be conducted.Other courses can be evaluated with input from other stakeholders creating a more global picture.Recommendations
- 21. Recommendations2. Prepare a survey instrument for data collection.Recommendations
- 22. Recommendations2. Prepare a survey instrument for data collection.This can be used to reach stakeholders that are not employees of Americana Builders. Recommendations
- 23. Recommendations3. Creating internal evaluation capacity. Recommendations
- 24. Recommendations3. Creating internal evaluation capacity. This will help the company in many ways and tie in well with the visionary culture of the company. Recommendations
- 27. Lessons LearnedEvaluationAppreciative InquiryDefining StakeholdersLessons Learned
- 28. Image Credits SLIDE 3: http://travelnevada.com/nevada-maps.aspx
- 29. SLIDE 4: Sharon Bowling, flickr.com/photos/trekguy/1971919355/, places2explore.wordpress.com/2009/04/02/las-vegas-nevada/, & www.nylcv.org/taxonomy/term/385 SLIDE 5: www.channel4.com/4homes/diy-self-build/, www.wptaylorinc.com/about.html, blogs.venturacountystar.com/vcs/dennert/archives/2006/10/, www.newhomessection.com/blog/phoenix-homes-and-closeout-specia..., www.photographersdirect.com/buyers/stockphoto.asp?imageid=183687, techie-buzz.com/tech-news/laptop-dead-today.html, amaninesta.blogspot.com/ & www.frbsf.org/publications/ federalreserve/annual/2006/cashcoun... SLIDE 9: Sharon Bowling, and two from http://learn.education.illinois.edu/file.php/947/Course_Overview/ multimedia/Module01/ceo.html
- 30. SLIDE 16: www.actionforblindpeople.org.uk/news/new-welfare-rights-factsh..., www.fhwa.dot.gov/tcsp/case8.htm, & http://bene.com/office-furniture/set-borks-flipchart.html
- 31. SLIDE 21: www.uis.edu
- 32. SLIDE 23: montclairoak.com
- 33. SLIDE 25: www.ryerson.ca/hr/working/about/tcp/ReferencesBullock, C. (n.d.). Week 3: Introduction/Brief refresher to Appreciative Inquiry [Lecture]. Available from http://learn.education.illinois.edu/file.php/947/Course_Overview/ multimedia/Module02/m2/player.htmlPreskill, H. & Catsambas, T.T. (2006). Reframing evaluation through appreciative inquiry. Thousand Oaks, CA: SAGE.
- 34. QUESTIONS?