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Brand Voice 
Cut through the clutter
Karthik Balakrishnan
November 2019
The agenda
What is
brand
voice?
How do you
develop one?
Why is it
important?
An
example
Agenda
What is brand voice?
Brand voice is the purposeful, consistent
expression of a brand through the written and
spoken word that helps the brand stand out in
todays cacophonous world
A brands voice can be
SOPHITICATED
PLAYFUL
HELPFUL
BOLD
FORMAL
CASUAL
FRIENDLY
INFORMATIVE
AUTHORITATIVE
Brand voice
Brand voice
Brand voice
Brand voice
Why is it important?
Blah  Blah  Blah
How do you develop one?
A very simple model of a brand...
How do I compete?
How do I behave?
Who am I?
The who am I defines everything - strategy, culture, people,
products.everything!!!
Who am I?
Represents a human truth/trait
One or a few words (less is more!)
Easy to understand (esp. for outsiders)
Is it true? Is it really me?
Do I own it?
Can it stretch?
Possibly the most important and toughest question of them all!!!
brand and its
identity...
Think Different flows from the very core!
A dent in the
universe
Cool
Design
Flawless quality
Brand voice
Brand voice
Brand voice
and its identity...
Virgin
Think of any great brand...
Irreverence
Maverick
Value
Fun & Entertainment
and its identity...
BMW
any great brand...
Pursuit of
Perfection
Perfectionist
Precision
Engineering
Ultimate Driving Machine
identity...
Nike
Just do it.
...and youll see
identity...
Reliance
Growth is Life.
...why they are great brands
An example
Brand voice
The Mahindra Brand
Challenger spirit
Rise.
Brand voice
Brand voice
Brand voice
The movement to do good
Brand voice
Mahindra
GenZe
Mahindra
Moto3
Mahindra
Formula-E
Mahindra
Scorpio
Mahindra
Aerospace
Man vs. Environment, The
Future of Mobility
Man vs. Machine, The
Impossible, David vs.
Goliath, etc.
Man vs. Machine, The
Impossible, David vs.
Goliath, etc.
Man vs. Environment,
The Future of Mobility
Man vs. Environment,
The new-frontier
GLOBAL INTERNATIONAL INTERNATIONAL LOCAL, THEN
REGIONAL
NATIONAL
The Genze itself Mahindra Racing Team,
The Riders (but they're
not Indian..)
Mahindra Racing
Formula E Team, The
Pilots (one is Indian-
Karun Chandhok)
Mahindra Reva, Chetan
Maini
Mahindra Aerospace
team (engineering
mainly)
The Indian Society
Getting you from A to B in the
most efficient manner possible
Be the first Indian team
to participate in the FIM
MotoGP World
Motorcycle Racing
Championship and the
FIA Formula E
Championship
Be the only Indian team
to race in Formula E.
To develop and produce
an affordable compact
electric car.
Be the first Indian private
firm to make smaller civil
aircraft for the Indian
general aviation market.
Improve customers'
living standards
The toughest problems
relating to urban mobility:
Congestion problem
Vulnerable road user problem,
Eco problem, Deterioration
problem, Transportation
company efficiency
improvement problem
Create a competitive
machine and win races
Create a competitive
machine and win races
Engineering, production,
business plan,
legislations
How to switch from
being an Original
Equipment Manufacturer
(OEM) for utility aircraft
programs, to capture
growth opportunities in
India's defense and civil
aerospace market
The GenZe was conceived in
Silicon Valleyand has been
engineered and assembled in
the USA. With its intelligent
components, integrated
Lithium-Ion SmartPack, and
strong, space-saving
aluminium exo-skeleton, the
GenZe is just as smart to own
as it is fun to ride.
The team's historic 2012
victory in the CIV
Constructor's Cup made
Mahindra the first Indian
team to win an
international motorsport
championship
To be continued Launch of the e20. xxx
OUR WHEELS ON
AMERICAN
ROADS
Born in India,
nurtured in the
Valley. GenZe,
World Class from
India
THE
SKY
IS NOT
YOUR LIMIT.
Look Up. The
futures there.
CHALLENGE
CONVENTIONAL
THINKING
They said it was
impossible.
That's why we
made it happen.
OWNING
60 MINUTES
ON THE
WORLD
CIRCUIT
We are the only
Indian team to
race Formula E.
The race is on.
SECOND
PLACE
IS NOT AN
OPTION
ANYMORE.
Mahindra Racing
became the first
Indian team to
win a
international
motorsport
championship.
Dare the bends. Rise.
Make tomorrow happen. Rise.
Give wings to your Dreams. Rise.
Clear Concise Creative Consistent
Coordinated
Commitment
Brand voice
Disclaimer: All logos, graphics and cartoons used in this presentation are trademarks of their respective owners. They have been used in this presentation for
representation purposes only.
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Brand voice

  • 1. Brand Voice Cut through the clutter Karthik Balakrishnan November 2019
  • 2. The agenda What is brand voice? How do you develop one? Why is it important? An example Agenda
  • 3. What is brand voice?
  • 4. Brand voice is the purposeful, consistent expression of a brand through the written and spoken word that helps the brand stand out in todays cacophonous world
  • 5. A brands voice can be SOPHITICATED PLAYFUL HELPFUL BOLD FORMAL CASUAL FRIENDLY INFORMATIVE AUTHORITATIVE
  • 10. Why is it important?
  • 11. Blah Blah Blah
  • 12. How do you develop one?
  • 13. A very simple model of a brand... How do I compete? How do I behave? Who am I? The who am I defines everything - strategy, culture, people, products.everything!!!
  • 14. Who am I? Represents a human truth/trait One or a few words (less is more!) Easy to understand (esp. for outsiders) Is it true? Is it really me? Do I own it? Can it stretch? Possibly the most important and toughest question of them all!!!
  • 15. brand and its identity... Think Different flows from the very core! A dent in the universe Cool Design Flawless quality
  • 19. and its identity... Virgin Think of any great brand... Irreverence Maverick Value Fun & Entertainment
  • 20. and its identity... BMW any great brand... Pursuit of Perfection Perfectionist Precision Engineering Ultimate Driving Machine
  • 29. The movement to do good
  • 31. Mahindra GenZe Mahindra Moto3 Mahindra Formula-E Mahindra Scorpio Mahindra Aerospace Man vs. Environment, The Future of Mobility Man vs. Machine, The Impossible, David vs. Goliath, etc. Man vs. Machine, The Impossible, David vs. Goliath, etc. Man vs. Environment, The Future of Mobility Man vs. Environment, The new-frontier GLOBAL INTERNATIONAL INTERNATIONAL LOCAL, THEN REGIONAL NATIONAL The Genze itself Mahindra Racing Team, The Riders (but they're not Indian..) Mahindra Racing Formula E Team, The Pilots (one is Indian- Karun Chandhok) Mahindra Reva, Chetan Maini Mahindra Aerospace team (engineering mainly) The Indian Society Getting you from A to B in the most efficient manner possible Be the first Indian team to participate in the FIM MotoGP World Motorcycle Racing Championship and the FIA Formula E Championship Be the only Indian team to race in Formula E. To develop and produce an affordable compact electric car. Be the first Indian private firm to make smaller civil aircraft for the Indian general aviation market. Improve customers' living standards The toughest problems relating to urban mobility: Congestion problem Vulnerable road user problem, Eco problem, Deterioration problem, Transportation company efficiency improvement problem Create a competitive machine and win races Create a competitive machine and win races Engineering, production, business plan, legislations How to switch from being an Original Equipment Manufacturer (OEM) for utility aircraft programs, to capture growth opportunities in India's defense and civil aerospace market The GenZe was conceived in Silicon Valleyand has been engineered and assembled in the USA. With its intelligent components, integrated Lithium-Ion SmartPack, and strong, space-saving aluminium exo-skeleton, the GenZe is just as smart to own as it is fun to ride. The team's historic 2012 victory in the CIV Constructor's Cup made Mahindra the first Indian team to win an international motorsport championship To be continued Launch of the e20. xxx OUR WHEELS ON AMERICAN ROADS Born in India, nurtured in the Valley. GenZe, World Class from India THE SKY IS NOT YOUR LIMIT. Look Up. The futures there. CHALLENGE CONVENTIONAL THINKING They said it was impossible. That's why we made it happen. OWNING 60 MINUTES ON THE WORLD CIRCUIT We are the only Indian team to race Formula E. The race is on. SECOND PLACE IS NOT AN OPTION ANYMORE. Mahindra Racing became the first Indian team to win a international motorsport championship.
  • 34. Give wings to your Dreams. Rise.
  • 35. Clear Concise Creative Consistent Coordinated Commitment
  • 37. Disclaimer: All logos, graphics and cartoons used in this presentation are trademarks of their respective owners. They have been used in this presentation for representation purposes only.