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Carol Grey
174 Huntley Road * Phoenix, NY * 315.530.8942 (cell) * carold1470@hotmail.com
MEDICAL BILLING / BILLING SUPERVIOR / BILLING SPECIALIST
EDUCATION
 Bryant and Stratton Business Institute – Syracuse, NY
Honor Society - Associates Degree in Word Processing
Dean Vaughn Certficate in Medical Terminology
 Fowler High School – Syracuse, NY
SKILLS AND CERTIFICATIONS
Microsoft Word Microsoft Outlook Medent
Microsoft Excel ADP Training
Data Entry
SUMMARY
 Implemented a new charge entry scheduling system to streamline the work flow between staff and physicians
 Backup for Manager and supported staff when needed; trained existing and new staff on different positions
EMPLOYMENT EXPERIENCE
Supervisor/Office Manager
 Created and maintained monthly and weekly reports for management
 Posted payments; personal/insurance
 Maintained staff schedules
 Administrator of Insurance websites; granted employees access to various insurance websites
 Processed and approved electronic time and attendance timesheets for direct reports
 Trained new employees
 Liason between other billing departments
 Work closely with Compliance
EMPLOYMENT EXPERIENCE CONT’D
Billing Specialist/Office Administration
 Checked in patients
 Scheduled patients appointments
 Processed referrals
 Processed patient statements
 Worked aged accounts
 Wrote up appeals to Insurance Companies
 Worked closely with patients family ensuring that their questions/concerns were addressed
 Mediator between insurance company and patients to resolve billing issues
Customer Service
 Greeted patients, vendors and visitors and notified appropriate personnel
 Answered multi-line phone, transferred calls, took messages, and assisted callers whenever possible
EMPLOYMENT HISTORY
Billing Supervisor Associated Medical Prof. Liverpool, NY 2014 - present
Billing Specialist SJH Cardiac Cath. Assoc. Liverpool NY 1996 - 2014
Scheduling Coordinator/
Sup'v of Transcrip McAuliffe Health Center Syracuse, NY 1991 - 1996
Office Manager Cunningham Chiropractic CamillusNY 1990 - 1991

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Carl Grey Resume

  • 1. Carol Grey 174 Huntley Road * Phoenix, NY * 315.530.8942 (cell) * carold1470@hotmail.com MEDICAL BILLING / BILLING SUPERVIOR / BILLING SPECIALIST EDUCATION  Bryant and Stratton Business Institute – Syracuse, NY Honor Society - Associates Degree in Word Processing Dean Vaughn Certficate in Medical Terminology  Fowler High School – Syracuse, NY SKILLS AND CERTIFICATIONS Microsoft Word Microsoft Outlook Medent Microsoft Excel ADP Training Data Entry SUMMARY  Implemented a new charge entry scheduling system to streamline the work flow between staff and physicians  Backup for Manager and supported staff when needed; trained existing and new staff on different positions EMPLOYMENT EXPERIENCE Supervisor/Office Manager  Created and maintained monthly and weekly reports for management  Posted payments; personal/insurance  Maintained staff schedules  Administrator of Insurance websites; granted employees access to various insurance websites  Processed and approved electronic time and attendance timesheets for direct reports  Trained new employees  Liason between other billing departments  Work closely with Compliance
  • 2. EMPLOYMENT EXPERIENCE CONT’D Billing Specialist/Office Administration  Checked in patients  Scheduled patients appointments  Processed referrals  Processed patient statements  Worked aged accounts  Wrote up appeals to Insurance Companies  Worked closely with patients family ensuring that their questions/concerns were addressed  Mediator between insurance company and patients to resolve billing issues Customer Service  Greeted patients, vendors and visitors and notified appropriate personnel  Answered multi-line phone, transferred calls, took messages, and assisted callers whenever possible EMPLOYMENT HISTORY Billing Supervisor Associated Medical Prof. Liverpool, NY 2014 - present Billing Specialist SJH Cardiac Cath. Assoc. Liverpool NY 1996 - 2014 Scheduling Coordinator/ Sup'v of Transcrip McAuliffe Health Center Syracuse, NY 1991 - 1996 Office Manager Cunningham Chiropractic CamillusNY 1990 - 1991