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Resume Maria T Abaunza
- 1. Maria T Abaunza 12814 Pearson Drive Frisco, TX 75035 | 469-223-9389 | mtabaunza@gmail.com Objective 揃 I am a highly motivated, detail oriented, dynamicindividual with a positive attitude and excellent organizational and communication skills. I enjoy keeping busy,learning newskills and developing methods to get the job done effectively. I am interested in obtaining opportunities for professional growth and proving my ability to work independently and/or as a team member in a Home Health Care/Hospice/Healthcare related Company and/or IT/Information Systems environment. Education ASSOCIATES DEGREE INARTS / NURSING | 1996-1997 | MIAMI DADE COMMUNITY COLLEGE PRACTICAL NURSING CERTIFICATE | 1995 | MIAMI LAKES TECHNICAL EDUCATION CENTER HIGH SCHOOL DIPLOMA | 1979-1982 | MONSIGNOR EDWARDPACE HIGH SCHOOL Computer Skills & Office Skills Microsoft Office Word, Excel, Access, Visio, and PowerPoint; Project, Word Perfect,Word Pro, Lotus Mestamed Home Health and DME Software All Scripts Home Health Software McKesson Homecare & Hospice Software (15 years experience) Extensive Knowledge of software and database. Kinnser Home Health &Hospice Software Implementation/Training for second quarter 2015 Crystal Reports Writing (Took Intro and Advanced Courses) Wrote Crystal Reports for McKesson Homecare Software SQL Server Management Software/Administration/Querying SQL Server 2000 Course M2071 Outcome Concept Systems(OCS) OASIS, EPIC,ECAT, and BBI Reporter Kronos Timekeeper Software Oracle PeopleSoft Software for HR, Payroll and Financial Management Type 40 WPM, General Office Skills, Accounting, Bookkeeping including End of Month Reports and General Ledger Comprehensive knowledge of medical insurance billing, including the use of ICD-9 &ICD-10,CPT and HCPCS codes, billing and electronic claims processing for Medicare, Commercial Payors and State Medicaid for Home Health and Hospice, DME and Hospital Stay Reimbursement. Knowledge of advanced medicalterminology and procedures,anatomy and physiology, disease processes, surgery, medical specialties, and insurance terminology Practical/Vocational Nursing School Graduate 1998 Understanding of ethical and medico-legal responsibilities related to insurance billing and collections, HIPAA regulations regarding security and privacy regulations for PHI; CMS Regulations, Rules & CoPs for Home Health and Hospice.
- 2. Page 2 COMMUNICATION 揃 Strong verbaland written communication skills 揃 Fluent in English and Spanish,some French which studied in HS and College Experience SR CLINICAL SYSTEMS ANALYST/ TRAINER | INTREPIDUSA HOME HEALTH & HOSPICE | 6/2012-4/2016 Evaluated upgrades tosoftware. Developed test plans,and provided testing of updates/enhancements toMcKesson Homecare and Hospice. Provided education and training to new Hospice Staff as newHospice Office locations were started up using McKesson Homecare and Hospice Software. Project planning for the implementation and training of Kinnser Software to 90+ locations of Home Health and Hospice nationwide. Senior Clinical Systems Analyst and Help Desk Support for all end users. Developed processes and educational materials for Software incorporating our processes and software functionality. Created,updated/revised manuals. Provided education/training to end users. Provided on-going McKesson Homecare/Hospice software support and other software support/Kinnser for Off-site Offices/branches as well as the Support Center users. Provided setup/management of User ID and passwords and support of McKesson Supply Management Online for ordering DME/Home Medical/Surgical Supplies Used SQL Server Management Studioto write SQL queries to find specific data within McKesson and created spreadsheets with this data for end-users Help Desk resource; reset passwords, updated reference files and troubleshooting of issues/errors received in all software applications used at company. Administration of security/access to all software and website applications used at the company. MCKESSON HOSPICE TRAINER/SYSTEM ANALYST II | ODYSSEY HEALTHCARE/GENTIVA | 2/2007-6/2012 Project planning for the implementation of software to 150+ branches and Inpatient Units nationwide. Evaluated upgrades tosoftware. Developed test plans, and provided testing of updates/enhancements toHorizon Hospice. Developed processes and educational materials. Created,updated/revised manuals. Provided education/training to end users. Provided on-going Horizon Homecare/Hospice software support and other software support for Off-site Offices/branches as well as the Support Center users. Wrote Crystal Reports using Crystal Reports Software and integrated into the Custom Report Explorer in McKesson Help Desk resource; reset passwords, updated reference files,and troubleshooting of issues. Administration of security/access to Horizon Hospice software and other software applications. SUPPORT DESK TECHNICIAN/TELCOADMINISTRATOR | FRIEDMANS JEWELERS | 7/2005-2/2006 Support Center Technical Support Store Support / Help Desk Telecom Analyst and CellPhone administrator SYSTEM ANALYST / TRAINER | HOLYCROSS HOSPITAL & HOME HEALTH DIVISION | 2/2001-5/2006 Performed operational functions related to the Home Health Information Systems Project Manager / Systems Analyst with the implementation and ongoing upgrades of HBOC Horizon Homecare Software Maintained working knowledge of all aspects of Home Health Information Systems; identified and resolved system issues Development of processes and educationalmaterials; End User Manualupdates/revisions Provided system support and assisted users with peripheralproblems and with Windows and Microsoft Office questions, etc.. Maintained system reference files, database,passwords and security module in Horizon and network Wrote Crystal Reports using Crystal Reports Software and integrated into the Custom Report Explorer in McKesson
- 3. Page 3 Developed and maintained compliance of the computer process flows Wrote policies and procedures for activities carried out with software. Created management plans and provided software and laptop training to newand existing associates. 揃 Provided support to all areas of the agency as required,ie; billing, scheduling, intake, clinical, OASIS, End of month processing, reporting and balancing, etc. 揃 MEDICARE/MEDICAID REIMBURSEMENT SPECIALIST | BAYSHORE MEDICAL EQUIPMENT | 4/1998-2/2001 Medical Billing/Collections with Mestamed software Automated and manualbilling with HCFA 1500 &UB92 billing forms Reviewed and corrected issues with denials and re-billed; Edit ECS lists Billing of secondary insurance, follow up of patient accounts; verify insurance benefits Input of ICD9, CPT codes, input comments & payment information. Compiled and analysis of reports for management and clients Wrote letters to insurance companies and clients regarding accounts; translated forms and letters Supported and assisted Customer Service Department with order intake/entry and answered phones 揃 HOMEMAKER AND STAYAT HOME MOM | | 10/1984-4/1998 Cared for my two children, oldest who is physically and developmentally disabled Graduated from Practical Nursing School to become LPN Continued education to obtain AA in Nursing Degree 揃 揃 References 揃 Professional and Personal References are available upon request