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Chelsey A. Hanna Resume - LinkedIn Master Copy
- 1. CHELSEY A. HANNA OBJECTIVE To build upon over 2 years in Operations, Process, and Risk Management, and over 7 years of Project, People, and Analytical Leadership Experience. Interested in representing a reliable, resourceful role as a leader thats part of a successful, visionary environment that values passion, innovation, ambition, and the pursuit of continual learning. CHELSEYHANNA09@GMAIL.COM (919)986-9250 WWW.LINKEDIN.COM/IN/ CHELSEYHANNA/ EXPERIENCE FACILITY OPERATIONS MANAGER PRODUCT FINISHES DIVISION THE SHERWIN-WILLIAMS COMPANY RICHMOND, VA July 2015 December 2016 Managed operations in $12.5M facility supplying/servicing major OEMS and governmental agencies Oversaw Cross-Functional Teams including Production, Risk Management, Sales/Customer Service, Purchasing, HR, Marketing, Accounting, Quality Assurance, R&D, Safety & Health, Inventory, and Shipping & Receiving Departments Improved facilitys average lead time from 2 weeks to just 2-3 days Oversaw integration of company divisions: Automotive Product Finishes Compiled customer profiles monitored activity and opportunities Established an express production process allowing custom product turnaround and delivery within 2 hours for integrated Automotive accounts Secured ~$50,000 in disputed invoices slated to be written off as bad debt Coordinated successful Sales Event & Technical Seminar; established rapport with new accounts supporting a $4M sales opportunity Planned and managed facilitys budget and held operating costs to 94% of projected expenditures as measured by P&L | analysis of fiscal opportunities Reduced obsolete inventory write-off by 68% of budgeted goal MANAGEMENT/SALES TRAINEE PRODUCT FINISHES DIVISION SHERWIN-WILLIAMS COMPANY LOWELL, MA December 2014 June 2015 Excelled in on-the-job training of facility/operations and sales management in a challenging, high-performance setting Completed 2-year training in 6 months with record for fastest promotion in Eastern U.S Region Collaborated with major OEMs on product development projects Created first training program guidebook and distributed across the region INTERNSHIP INTERNATIONAL BUSINESS MANAGEMENT HOTEL HACIENDA GUACHIPELN GUANACASTE, COSTA RICA May 2013 August 2013 Understudied with management and assisted in daily administrative/operations tasks associated with eco-tourism resorts Undertook additional responsibilities including customer service, food services, housekeeping, event management, guiding group tours, teaching English, and translating Selected to represent the resort in Costa Ricas national job fair
- 2. 2 QUALIFICATIONS Operations Management: Business/Project Plan Development & Implementation, Organization, Production Planning Leadership: Managed Technical Staff (6), Project Manager, Student Government Communications: Multi-Lingual, Presentation of Business Metrics & Proposals, Microsoft Office Suite Savvy Resourcefulness: Project Planning, Process Improvement, Living Abroad, Community Support International Business: Business Plan Development, Academic Excellence (GPA, ETS Exam Ranking, See Letters of Recommendation Creativity: Training Program, Process Development, Problem-Solving, Event Management COMMUNITY INVOLVEMENT Set-up/Checkpoint Volunteer: 2016 Emotions in Motion 5k Run for Mental Health Richmond, VA Traffic Control Volunteer: 2015 International Dog Sledding Championship Laconia, NH Check-in/Rentals Volunteer: 2014 Rocks for Research for Type II Diabetes Rock Climbing Competition Charlotte, NC Sustainability Dept. Intern: 2013 Sustain Appalachian: Zero Waste Campus Recycling Project Event Coordinator: 2012-2013 Earth Day Celebration for Student Government Association EDUCATION BACHELOR OF SCIENCE IN INTERNATIONAL BUSINESS ADMINISTRATION APPALACHIAN STATE UNIVERSITY BOONE, NC August 2009 August 2014 Walker College of Business Major GPA 3.53/4.0 Double-Minored in Spanish and Global Studies (Concentration in Development and Globalization) Ranked in top 10th Percentile in nation for Business Majors on the ETS速 Major Field Test for Bachelors Degree in Business Deans List Bestowed first Global Connections Certificate as an International Business Student EXCHANGE STUDENT/INTERNATIONAL AMBASSADOR AFS SAN JOS, COSTA RICA August 2008 January 2009 Achieved advanced fluency in Spanish, written and verbal, while acquiring critical skills such as adaptability, complex problem solving, and managing foreign currencies Increased independence and confidence by decision-making and taking risks Gained global awareness by experiencing new cultures, facing poverty and the effects of environmental threats firsthand Networked with students from around the world to share ideas and solutions to global issues EXTRACURRICULAR LEADERSHIP EXPERIENCE Elected President of Net Impact Undergraduate Chapter at ASU Oversaw leadership team/chapter development August 2011 February 2012 Elected Student Government Association Senator Sustainability and Cultural Diversity Representative December 2011 May 2013 Coproduced with Association of Student Entrepreneurs BootstrApps student-run store volunteer & Entrepreneurial Advisor September 2011 April 2013 Awarded Leadership 101 Certificate by Universitys Center for Student Involvement and Leadership May 2014 Project Lead for distinguished business plan which was ultimately incorporated into Opportunity and Entrepreneurship course curriculum