CMITCHELI2016
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This document summarizes the qualifications of an experienced manager and customer service professional. They have a background in overseeing daily operations in fast-paced environments and are adept at fulfilling multiple roles at once. Their experience includes managing a $2 million Hospice account and supervising 11-13 employees handling 900 calls per day. They also have experience in early childhood education, nursing assistance, and administrative roles.
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Shelby-Lain Brown is seeking a position that utilizes her education in psychology and experience in program coordination and clinical services. She has a Bachelor's degree in Psychology from Indiana University Southeast and over 2 years of experience in program management, clinical documentation, and staff supervision in correctional and nonprofit settings. Her technical skills include Microsoft Office, social media platforms, and certifications in First Aid and CPR.Hurley_Resume
Hurley_ResumeHeather Yager - Hurley
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This document is a resume for Heather L. Hurley that outlines her qualifications, education, and employment history. Some key points include:
- She has a Bachelor of Science degree in Business Administration with a focus on Health Service Management from DeVry University and an Associate in Arts degree from Black Hawk College.
- Her most recent role is as a PMA Submittals Coordinator at East Moline Glass where she oversees project specifications and submittals.
- Previous experience includes roles as an Insurance Representative at Palmer College of Chiropractic, a Medical Assistant at Progressive Home Wound Care, and various customer service and clerical roles.Peraza_V_Resume_AAH
Peraza_V_Resume_AAHPeraza Veronica
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Veronica V. Peraza has over 20 years of experience as a registered nurse, with extensive experience in utilization management, case management, and care coordination roles. She currently serves as the UM Department Manager for Alameda Alliance for Health, where she oversees clinical operations and ensures efficient healthcare delivery. Prior to this role, she held several leadership positions involving utilization review, care management, and discharge planning for hospitals and health plans in California. Peraza has a Master of Science in Nursing degree and certifications in ACLS and BLS.Anthony Rahn Resume - Updated
Anthony Rahn Resume - UpdatedTony Rahn
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The document is a resume for Anthony C. Rahn that outlines his objective of obtaining a position with a stable firm where he can contribute positively. It then details his qualifications and over 2 years of experience in healthcare IT implementation along with various technical skills. Finally, it provides his professional history working in roles such as a Grand Central Analyst and various patient access and registration supervisory roles.Jerrica Nguyen Resume
Jerrica Nguyen ResumeJerrica Nguyen
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Jerrica Nguyen is a dedicated and experienced administrative assistant seeking a role with increased responsibility. She has over 10 years of experience in various roles including customer service, medical administration, and food service. Her core strengths include Microsoft Office proficiency, strong organizational skills, attention to detail, and customer service orientation.CMITCHELI2016
- 1. Highly motivated Manager and Customer Service professional with a strong background in overseeing and performing daily operations in high-volume, fast-paced environments. Team leader with excellent interpersonal skills to create a cooperative work environment with all levels of staff and across departments. Adept at fulfilling multiple roles at a time, ensuring the success of the project and that client objectives are exceeded. S U M M A R Y O F Q U A L I F I C A T I O N S MITCHELIC@YAHOO.COM (484) 680 - 3505 Montgomery Medical Equipment Company Oaks, PA • November 2014 - Present Hospice Coordinator January 2015 - Present Customer Service Supervisor November 2014 - Present • Manage all aspects of $2 million Hospice account that provides medical equipment to help ease a patient’s transition from a hospital setting to their home while being sensitive to the needs and expectations of all those involved in this difficult time • Supervise 11-13 employees handling an average of 900 calls per day by directing and implementing processes to meet one-hour turnaround times from receipt of order to contacting the patient • Oversee, schedule, and track orders, ensuring stock availability from warehouse, timely delivery to patient home, and proper set up of supplies • Maintain high quality of standards for each customer by confirming insurance, processing deductibles, and providing all necessary equipment • Quickly resolve supervisor calls by listening to the customer, directing to the appropriate department, and providing recommendations to satisfy their issues Warwick Child Care Center, Inc. Exton, PA Assistant Director January 2014 - September 2014 • Maintained educational program for four schools in the Great Valley School District • Conducted center tours for prospective families and ensured all forms and questions were complete • Managed 20-25 employees, assigning job tasks and reassigning roles as necessary • Performed site safety inspections and compiled a Plan of Action to meet and exceed the performance standards of Keystone STARS and maintain accreditation Powerback Rehabilitation at Spring Mill Phoenixville, PA Certified Nursing Assistant (CNA) August 2013 - January 2014 • Performed and documented daily patient care through records and reports, communicating patients’ statuses to the RN on duty • Maintained patient stability by tracking vital signs, calculating and recording input/output, and updating patients’ charts • Administered medications, applied clean dressings, sanitized rooms, and performed other treatments as directed by Physician or Nurse • Adhered to professional standards to serve and protect the hospital community Charlestown Playhouse Phoenixville, PA Teacher December 2011 - July 2013 • Wrote, implemented, and taught age-appropriate lessons that aligned with the curriculum, including differentiated instruction for children with Individualized Education Program’s • Created a nurturing and professional classroom by being attentive to and caring for each child’s learning style and needs P R O F E S S I O N A L E X P E R I E N C E E X P E R T I S E • Staff Management & Training • Customer Relationships • Account Management • Inventory Control • Problem Resolution • Process Improvements • Budgeting • Quick Learner • Policy & Regulations Compliance E D U C A T I O N Immaculata University BA in Early Childhood Education Malvern, PA • May 2011 Antonelli Medical & Professional Institute Certified Nursing Assistant Certificate, Commonwealth of PA Pottstown, PA • August 2013 CASEY C. MITCHELI T E C H N I C A L S K I L L S Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Adobe PROCARE billing ADP Workforce Google Docs Brightree