Curriculum Vitae of lerato ledwaba
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The curriculum vitae outlines the personal and professional details of Lerato Ledwaba, including her education qualifications such as a Bachelor of Business Administration degree from Maharishi University of Management. Her work experience includes positions as a traffic administrator at Mediamark, tutor at Maharishi Institute, packer and cashier at Mr Price, and sales representative at Ruwag. She also lists her skills, additional certificate courses completed, and references.
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- 1. Curriculum Vitae Personal Details Name Lerato Ledwaba Address 4757 Simelani Street Orlando East 1804 Nationality South African ID Number 8907130321084 Interests / Hobbies Reading, Contact Details Cell: 078 322 7256 E-mail: leratoledwaba8@gmail.com Executive Summary I’m a patient and smart person. I’m able to work under pressure at any given situation. I’m hard working and competent. I work as a Traffic Administrator at Mediamark. I have achieved a degree in Bachelors of Business Administration in 2013 through the Maharishi University of management in United States . What makes me confident about this is that I was learning through long distance and this proves that I was disciplined to complete my degree. Working as a tutor enabled me to acquire some communication skills, Computer Skills and listening skills, patience, being punctual and having the ability to deal with different students and people. I also had the opportunity to work as a sales representative and this has expanded my knowledge because I have a skill for customer care and how to convince the customers. Professional Skills • Listening Skills • Communication Skills • Punctuality • Computer Skills • Teamwork • Planning and Organising • Administrative
- 2. Additional Skills The following certificate courses are all additional courses that I have done over and above my Degree in Business at the Maharishi Institute CALL CENTRE CERTIFICATES: 1. Introduction to Call Centres Certificate Contact Centres Kickstart – 2011 – NQF Level 2 Provider The Performance Hub 10-day skills course (accredited through Services SETA) 2. Call Centre Level 2 Agent Qualification Certificate National Call Centre Skills Qualification – NQF 2 Provider The Performance Hub (accreditation Services SETA) Funded as part of the DTI’s Monyetla Programme 3. Call Centre Level 4 Team Leader Qualification (still under completion) Certificate National Call Centre Skills Qualification – NQF 4 Provider iFundi (accredition Services SETA) Team Leader qualification offered as part of the DTI’s Monyetla Programme Education - School Institution Immaculata Secondary School Year 2006 Qualification Matric Education - Tertiary Institution Maharishi Invincibility Institute Year Completed 2007-2009 Qualification Foundation Phase Institution Maharishi University of Management Year Completed 2009-2013 Qualification Bachelor of Business Administration Computer Proficiency MS Word, Excel, PowerPoint E-Marketing Digital Literacy
- 3. Awards / Achievements / Memberships 2006: Matric 2007-2010: Entrepreneurship Monyetla Work Programme Business Today (IDC) Leadership 1A Digital Literacy Microsoft Office 2012: Seed Community Member 2010-Present: Administrator at Media Mark Work Experience Company: MediaMark Position: Traffic Administrator Duration: Jan 2014 – Present Job Description / Responsibilities: • Pulling Reports ( Inventory, Cart Report, Feature Avails, Compensation Report) • Booking Adverts on Radio • Pulling TV Logs • Resolving queries • Loading audio • Filling • Archiving • Ordering stationery • Assisting with leave Report Reference: Magda De Klerk (Traffic Manager) Tel: 079 897 2469 Company: Maharishi Institute Position: Tutor Duration: 2010- 2013 Job Description / Responsibilities: • Assist the lecture to prepare the lesson • Create a good environment for our students • Taking register in class • Making copies for the particular lesson of the day Reference: Mr P. Mabila (Academic Coordinator) Tel: 079 855 6137
- 4. Work Experience Continued Company: Mr Price Position: Packer and cashier Duration: November 2008 – February 2009 Job Description / Responsibilities: • Packing clothes • Cashier Reason for leaving: I had to go back to school as I was studying towards my Bachelor of Business Administration Reference: Mr Zakes (Manager), Tel: 011 930 1397/011 930 8170 Company: Ruwag Position: Sales Representative Duration: November 2011 – 2013 Job Description / Responsibilities: • Sell and promotes the product • Explain thoroughly to customers who need clarity about the product • Help the customer with what they looking for Reference: Eugene (key accounts manager) Tel: 079 897 2469