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Abdellah Mestaoui
Marital Status: Single
Passport Nationality: Moroccan
Visa Status: UAE Residence
Tel: 00971 55 9215273
D.O.B. 2nd April, 1986
Email: mestaoui22@yahoo.com
Address : Dubai
CareerObjective
Seeking a job within a customer service industry where I can add value based on my experience and
language abilities.
Training
October2014 service advisor21 training at al futtaim trainin academy
January 2013 certification in customer service satisfaction in Al Futtaim training center in
Dubai
August 2010: Certification in Security from National Security institute in Abu Dhabi.
• Diplomatic protocol.
• National security policies.
• Customer services skills
• Grooming and presentation.
2008-2009: Registered as English student the University of letters and human sciences Hassan2 in
Casablanca (Morocco) finished Second year.
2007-2008 : Registered as English student at the University of letters and human sciences Hassan2 in
Casablanca (Morocco) finished 1st year.
2006: High school degree in modern literature at Iben Slimane Roudani School.(Morocco).
Subjects Studied : English language , Arabic literature , French language
ProfessionalExperiences
October 2012 to till now working as a customer reception host in Toyota service center Al
Badia
Principal job duties:
• meet and greet all customers in a professional and efficient manner
• Attend to customers enquiries and provide accurate information reguarding
vehicle status, products and services
• co-ordinate with the site drivers to ensure a smooth and efficient operation
• ensure that all after sales products are introduced to the customer along with
their benefits
Sep 2010 to Sep 2012: Managing Reception for UAE Ministry of Foreign Affairs ( Diplomatic
Entrance).
Principal job duties:
• Manage security access for both diplomatic and non diplomatic visitors.
• Ensure all visitors are greeted and guided in line with MOFA protocol standards
• Arrange for security permissions and coordinate movements of all visitors in / out
and within the MOFA premises.
• Ensure all staff and visitors comply with established security policies.
• Coordinate all special arrangements and logistics as directed
2008-2010: Worked as a sales representative for alimentary company in Casablanca (Morocco).
Knowledge
: Microsoft Office outlook, excel and wordsComputer
Communication and customer service skills
Languages
Berber: Mother Tongue
Arabic: Read,written and spoken
French: Read, written and spoken
English: Read,written and spoken
Miscellaneous
Team work, Effective communication skills, Dynamic, interpersonal skills, taking the initiative of
cooperation and responsibility
Activities & Schedules
All Sports, Reading

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cv abdellah mestaoui

  • 1. Abdellah Mestaoui Marital Status: Single Passport Nationality: Moroccan Visa Status: UAE Residence Tel: 00971 55 9215273 D.O.B. 2nd April, 1986 Email: mestaoui22@yahoo.com Address : Dubai CareerObjective Seeking a job within a customer service industry where I can add value based on my experience and language abilities. Training October2014 service advisor21 training at al futtaim trainin academy January 2013 certification in customer service satisfaction in Al Futtaim training center in Dubai August 2010: Certification in Security from National Security institute in Abu Dhabi. • Diplomatic protocol. • National security policies. • Customer services skills • Grooming and presentation. 2008-2009: Registered as English student the University of letters and human sciences Hassan2 in Casablanca (Morocco) finished Second year. 2007-2008 : Registered as English student at the University of letters and human sciences Hassan2 in Casablanca (Morocco) finished 1st year. 2006: High school degree in modern literature at Iben Slimane Roudani School.(Morocco). Subjects Studied : English language , Arabic literature , French language ProfessionalExperiences
  • 2. October 2012 to till now working as a customer reception host in Toyota service center Al Badia Principal job duties: • meet and greet all customers in a professional and efficient manner • Attend to customers enquiries and provide accurate information reguarding vehicle status, products and services • co-ordinate with the site drivers to ensure a smooth and efficient operation • ensure that all after sales products are introduced to the customer along with their benefits Sep 2010 to Sep 2012: Managing Reception for UAE Ministry of Foreign Affairs ( Diplomatic Entrance). Principal job duties: • Manage security access for both diplomatic and non diplomatic visitors. • Ensure all visitors are greeted and guided in line with MOFA protocol standards • Arrange for security permissions and coordinate movements of all visitors in / out and within the MOFA premises. • Ensure all staff and visitors comply with established security policies. • Coordinate all special arrangements and logistics as directed 2008-2010: Worked as a sales representative for alimentary company in Casablanca (Morocco). Knowledge : Microsoft Office outlook, excel and wordsComputer Communication and customer service skills Languages Berber: Mother Tongue Arabic: Read,written and spoken French: Read, written and spoken English: Read,written and spoken Miscellaneous Team work, Effective communication skills, Dynamic, interpersonal skills, taking the initiative of cooperation and responsibility Activities & Schedules