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Curriculum Vitae
Charmaine C. Carpio
Summary of Qualifications
 Possesses strong qualities to shift new challenges in line of work.
 Proven ability in working with less supervision.
 Adept of developing and implementing new strategies.
 Technically knowledgeable yet highly self-motivated to learn new concepts.
Professional Experiences
2016-June-Till Present  Abstract Marketing & Management Consultancies
External Promoter
Dubai International Airport  Termina 1
 Assisting customer, provides high quality services.
 Ensure Sales performance high rating.
 Check all pass moving items.
 Ensure friendly approach for all kind of people.
2015-May 2016- Aznar Trading LLC. Dubai UAE.
Receptionist
 Receiving incoming calls.
 Prepare for Meeting Schedule
 Assisting receiving enquiry and handover to Sales person
 Helping Sales/Acct department for their back log job.
 Ensure friendly approach.
 Maintain Front Desk well presentable .
Curriculum Vitae
Oct 2014-Jan 2015- Astoria Hotels & Resorts
Philippines
Receptionist
(Part Time)
Work Profile
 Greeted, registered, and assigned rooms to guests
 Operates switchboard and PBX
 Answers telephone and in-person queries related to hotel services and
resolved any issues
 Processed guests check ins and outs
 Prepared and completed room and restaurant bills
 Assisted guests in storing valuables in secure deposit box
 Liaised with other departments of hotel
 Handled payments through cash, checks and credit cards
April 2014-Sept 2014-Sheraton Hotel
Philippines
Front Desk/Receptionist
(OJT)
Work Profile
 Possesses a working knowledge of the reservations department. Takes
same day reservations and future reservations when necessary. Knows
cancellation procedures.
 File room keys ( only for manual room key hotels)
 Knows how to use front office equipment.
 Register guests and assigns rooms. Accommodates special requests
whenever possible.
 Assists in pre registration and blocking of rooms for reservations.
 Thoroughly understand and adheres to proper credit, check- cashing, and
cash handling policies and procedures.
 Understands room status and room status tracking.
 Answers queries for room locations, types of rooms available, and room
rates.
 Coordinates room status updates with the housekeeping department by
notification housekeeping of all check outs, late checkouts, early check-ins,
special requests, and day use rooms.
Curriculum Vitae
Educational Qualification
Associate in Hospital Management
University of Perpetual Help System Dalta
(Graduated 2015 - Philippines)
Command Over Languages: English and Filipino
Personal Information
Personal Details
Nationality Filipino
Visa Status Mothers Visa
Sex Female
Additional Info Knowledgeable in MS Word/Excel/Power Point and with adequate
knowledge on internet browsing
ADDRESS FOR COMMUNICATION
 Mobile 054-487-5777
 Email Charmainecarpio25@yahoo.com

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CV - Charmaine Carpio - Receptionist

  • 1. Curriculum Vitae Charmaine C. Carpio Summary of Qualifications Possesses strong qualities to shift new challenges in line of work. Proven ability in working with less supervision. Adept of developing and implementing new strategies. Technically knowledgeable yet highly self-motivated to learn new concepts. Professional Experiences 2016-June-Till Present Abstract Marketing & Management Consultancies External Promoter Dubai International Airport Termina 1 Assisting customer, provides high quality services. Ensure Sales performance high rating. Check all pass moving items. Ensure friendly approach for all kind of people. 2015-May 2016- Aznar Trading LLC. Dubai UAE. Receptionist Receiving incoming calls. Prepare for Meeting Schedule Assisting receiving enquiry and handover to Sales person Helping Sales/Acct department for their back log job. Ensure friendly approach. Maintain Front Desk well presentable .
  • 2. Curriculum Vitae Oct 2014-Jan 2015- Astoria Hotels & Resorts Philippines Receptionist (Part Time) Work Profile Greeted, registered, and assigned rooms to guests Operates switchboard and PBX Answers telephone and in-person queries related to hotel services and resolved any issues Processed guests check ins and outs Prepared and completed room and restaurant bills Assisted guests in storing valuables in secure deposit box Liaised with other departments of hotel Handled payments through cash, checks and credit cards April 2014-Sept 2014-Sheraton Hotel Philippines Front Desk/Receptionist (OJT) Work Profile Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. File room keys ( only for manual room key hotels) Knows how to use front office equipment. Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Answers queries for room locations, types of rooms available, and room rates. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  • 3. Curriculum Vitae Educational Qualification Associate in Hospital Management University of Perpetual Help System Dalta (Graduated 2015 - Philippines) Command Over Languages: English and Filipino Personal Information Personal Details Nationality Filipino Visa Status Mothers Visa Sex Female Additional Info Knowledgeable in MS Word/Excel/Power Point and with adequate knowledge on internet browsing ADDRESS FOR COMMUNICATION Mobile 054-487-5777 Email Charmainecarpio25@yahoo.com