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C U R R I C U L U M V I T A E
Boris Radunovic
Nationality: Montenegrin
Date of birth: 10/09/1990
Mob: +382 ¨C 69 ¨C 052 - 891
E-mail: borisradunovic@yahoo.com
Address: Avnoj-a 20
81000 Podgorica,
Montenegro
Work Experience
2014
Family business ¨C Sales Manager
? Presentation of products and services
? Fostering good relationships with existing customers
? Finding potential customers
? Creating and implementing sales plans
? Complete care of the sales process, from offer to collection
? Market monitoring and improving operations in line with market trends
2013
Hotel ¡°Ambasador¡± - Receptionist
? Assign a room to hotel guest
? Records of basic data about guests
? Records of hotel occupancy on planned dates of arrival and departure of guests
? Send confirmation of the reservation
? Holding the key hotel room
? Providing information about services
? Working with cash, checks or credit cards
2012
Villa ¡°Vidikovac¡± - Receptionist
? acceptance and registration of guests stay to relevant institutions by means of certain programs
? providing general information to guests
? Collection of accommodation and other services reception
? Exchange operations
? Preparation of daily financial statements
? receive complaints of guests and promptly resolve them in accordance with the concierge
authorities
? work in shifts
? Answering telephone and written requests for booking
? telephone provision of information to potential customers and business partners
? enter data in the reservation program
? updating of the availability of capacity on the website of our partner agencies and portals
? receive complaints of guests and promptly address them
2011 - 2012
Namos Dajkovic Company ¨C Sales Agent, Commercialist
- Sales and collection of goods
- Search for new customers
- Regular visits and care of existing customers
- Developing cooperation with new customers
- Communication with domestic and foreign customers (phone, mail)
- Planning and implementation of sales activities
- Responsibility for the implementation of sales plan, sales and billing costs accrued
- Preparation of regular reports
- Organization of delivery of goods and transport
2010
Hotel ¡°Kostas¡± ¨C Receptionist
? Assign a room to hotel guests
? Records of basic data about guests
? Records of hotel occupancy on planned dates of arrival and departure of guests
? Send confirmation of the reservation
? Holding the key hotel room
? Providing information about services
? Working with cash, checks or credit cards
Driver license ¨C B category
EDUCATION
Graduated economist in tourism - Faculty for Tourism, Kotor
High School for Economy, Podgorica
LANGUAGE SKILLS
RUSSIAN
ENGLISH
PERSONAL AND JOB SKILLS & ABILITIES
? Able to take initiative
? Precise and analytical
? Excellent problem-solving skills
? Responsible for actions and solutions-oriented
? Superior management of time
? Orderly, methodical and have strong organizational skills
? Attentive and understand the importance of listening
? Observant, react quickly and work well under pressure
? Persistent, determined, motivated and goal-oriented
? Individual and team player
? Excellent knowledge of office computers and equipment operations

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CV EN

  • 1. C U R R I C U L U M V I T A E Boris Radunovic Nationality: Montenegrin Date of birth: 10/09/1990 Mob: +382 ¨C 69 ¨C 052 - 891 E-mail: borisradunovic@yahoo.com Address: Avnoj-a 20 81000 Podgorica, Montenegro Work Experience 2014 Family business ¨C Sales Manager ? Presentation of products and services ? Fostering good relationships with existing customers ? Finding potential customers ? Creating and implementing sales plans ? Complete care of the sales process, from offer to collection ? Market monitoring and improving operations in line with market trends 2013 Hotel ¡°Ambasador¡± - Receptionist ? Assign a room to hotel guest ? Records of basic data about guests ? Records of hotel occupancy on planned dates of arrival and departure of guests ? Send confirmation of the reservation ? Holding the key hotel room ? Providing information about services ? Working with cash, checks or credit cards 2012 Villa ¡°Vidikovac¡± - Receptionist ? acceptance and registration of guests stay to relevant institutions by means of certain programs ? providing general information to guests ? Collection of accommodation and other services reception ? Exchange operations ? Preparation of daily financial statements ? receive complaints of guests and promptly resolve them in accordance with the concierge authorities ? work in shifts ? Answering telephone and written requests for booking ? telephone provision of information to potential customers and business partners ? enter data in the reservation program ? updating of the availability of capacity on the website of our partner agencies and portals ? receive complaints of guests and promptly address them
  • 2. 2011 - 2012 Namos Dajkovic Company ¨C Sales Agent, Commercialist - Sales and collection of goods - Search for new customers - Regular visits and care of existing customers - Developing cooperation with new customers - Communication with domestic and foreign customers (phone, mail) - Planning and implementation of sales activities - Responsibility for the implementation of sales plan, sales and billing costs accrued - Preparation of regular reports - Organization of delivery of goods and transport 2010 Hotel ¡°Kostas¡± ¨C Receptionist ? Assign a room to hotel guests ? Records of basic data about guests ? Records of hotel occupancy on planned dates of arrival and departure of guests ? Send confirmation of the reservation ? Holding the key hotel room ? Providing information about services ? Working with cash, checks or credit cards Driver license ¨C B category EDUCATION Graduated economist in tourism - Faculty for Tourism, Kotor High School for Economy, Podgorica LANGUAGE SKILLS RUSSIAN ENGLISH
  • 3. PERSONAL AND JOB SKILLS & ABILITIES ? Able to take initiative ? Precise and analytical ? Excellent problem-solving skills ? Responsible for actions and solutions-oriented ? Superior management of time ? Orderly, methodical and have strong organizational skills ? Attentive and understand the importance of listening ? Observant, react quickly and work well under pressure ? Persistent, determined, motivated and goal-oriented ? Individual and team player ? Excellent knowledge of office computers and equipment operations