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DINA HASSAN
159Tah Area – Hadayek ElAhram
Cairo, Egypt
Mobile :( 01004553815(
E-mail: Dina.Hassan20@yahoo.com
E-mail: Dina.Hassan@eg.nestle-waters.com
OBJACTIVE:
Seeking for challenger career at a reputable company can provide me with experience &
professional growing environment where my background and experience can be utilized.
EDUCATION
:
2000-2004 Cairo University Cairo, Egypt
 Faculty of law
 Grade: fair
SKILLS:
Computer skills:
Excellent Knowledge of Windows, word
Excellent Knowledge of Excel, PowerPoint
Excellent Knowledge of Internet& outlook
Language skills:
Native language Arabic
Very Good command of both written and spoken English
EXPERIENCE
Jun 014 – until now Nestle Waters S.A.E Cairo, Egypt
HR & Admin Specialist:
• Supervising on generating the monthly reports In/Out in timely manner.
• Ensuring high quality of tracking & alignment for Personnel audit requirements.
• Submit contract renewal dates for every department head prior to expiry date.
•Issue the renewal contracts and ensure signature of company employees to
employment terms.
• Ensuring all policies (Time Attendance, Renewal contracts ,,,etc.) are circulated
& in place.
• Implement and control the time management system in all sites.
• Keeping all required documents and files for employees time management.
• Send timely reports and statistics relevant to employees’ attendance.

•Provide necessary support for solving issues related to time management system
& FP machines tracking.
• Generate required periodical statistical report as well as Head count analysis.
• Finalize any gab analysis finding between HR's system VS the HR operations.
• Responsible for JSP update execution & job analysis for the new positions.
• Ensure complete administration of training requirements and organizing training
programs.
HR Project Manager:
• Responsible for implementing HR software & upgrade the accuracy level of software
development.
• HR's Champion in NGA project (Nestle Gap Audit). Ensure apply Nestle standard in Hr.
• Continuous tracking with HR section the execution of Nestle policies & procedures.
Oct 012 – May014 Nestle Waters S.A.E Cairo, Egypt
Personal Administration Specialist:
• Issue employment contracts and ensure signature of company employees to employment
terms.
• Prepare social insurance custodian employment documentation for dispatch to social
insurance office.
• Maintain and update of data base employee profile with all relevant data.
• Submit Headcount statistics on monthly basis.
• Submit contract renewal dates for every department head prior to expiry date by two
months.
• Issue and dispatch termination letter for employees with expired contracts.
• Generate required periodical statistical report.
Jun 09 – Sep 012 Nestle Waters S.A.E Cairo, Egypt
Sales Coordinator:
• Coordinate all administration work between channels.
• Daily Sales, Volume and Value targets.
• Coordinate and follow up with counter parts, customer service and national sales
accounting the data cleansing process.
• Modern Trade Sales Analysis.
• Maintain Outside Cairo Visi Coolers Data.
• Direct need actions to solve customer complaints.
• Daily & Monthly Sales Analysis reports.
Oct 07 – May 09 Nestle Waters S.A.E Cairo, Egypt
Specialist customer service:
• As being the first contact to the customer, represent Nestle Waters Egypt S.A.E.
• Respond to all non – commercial customer queries.
• Capture, enter and monitor the sales orders coming either from the customer or sales
team SCALA.

• In case of stock – out situation, inform the customer and try to capture the order with
substitution.
• Communicate special campaigns, promotions to customers.
• Validate the customer information in the system with the customer regularly.
• In case of commercial queries, transfer the customer to sales department.
Aug 07 – sept07 Nestle Waters S.A.E Cairo, Egypt
Data entry:
 Enter all database & information.
 Review data according to global standard.
 Revise missing data with Salesmen accurately.
Feb06-Jan07 Eye Subspecialty Center Cairo, Egypt
Receptionist:
Organize the schedule of clinics
Make a reservation for the patients
Organize the schedule of operations
Handling the requires of dealing companies
Training Courses:
Sep10-Sep11 Advanced English courses Cairo, Egypt
• Sponsored by Amideast Center.
Feb 08 – until end of Feb 08 "Key of successful service program" Cairo, Egypt
• Sponsored by Xceed Center
•
May07-Jun07 practical Human Resource program-Basic (PHRP) Cairo, Egypt
• Sponsored by Graduate Resource Program (GRP)
Training:
Introduction to HR
Job Analysis, Description & Specifications
Manpower Planning &Recruitment
Selection
Compensation & Benefits
Appraising &Improving performance
Training & Development
Motivation & Retention
Personnel Administration
Introduction to Egyptian Labor Low& social Insurance
Performance Management
May07-May07 Dale Carnegie Seminar (DCS) Cairo, Egypt
• Provided by Dale Carnegie Training:
Build greater self-confidence
Strengthen people skills
Enhance communication skills
Develop greater flexibility
Develop leadership skills.

Jan07-Apr07 Basic Business Skills Acquisition (BBSA) Cairo, Egypt
• Sponsored by the Future Generation Foundation (FGF)
Training:
Developed Language &Computer Skills
Enhanced Presentation & project development skills
Acquired basic business skills including: Marketing, Sales, Banking,
Accounting, Business correspondence and report writing.
Make a reservation for the operations.
Personal
skills:
Hard-worker
Punctual - perseverance
Pragmatic - Conscientious
INTERESTS:
Swimming, Jogging and traveling
PERSONAL INFORMATION:
Date of Birth: 20/7/1983
Marital Status: Single

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