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TTIA Regional Workshop
A little advertising chatter
11.04.2010
TTIA Regional Workshop  Abilene
November 4, 2010
AGENDA
Who am I?
Creating a Hook
Finding the Sites Right for You
Measuring Success
TTIA Regional Workshop  Abilene
November 4, 2010
WHO AM I?
Account Director, Belmont Icehouse
 Ten years in the business
 Digital, traditional and experiential
 Texas Tourism for six+ years
 Austin CVB, Rodeo Austin, Hilton Austin, and
Byron Nelson Championship
 Bell Helicopter, Texas A&M, Sport Chalet,
E-Z-GO, Baylor University, and 7-Eleven
TTIA Regional Workshop  Abilene
November 4, 2010
WHO AM I?
Most used iPhone app
(lost 35 lbs)
Most recent iPad movie
(my kinda Halloween flick)
Most played track on iPod
(great running tune)
Currently growing a moustache
(movember.com)
TTIA Regional Workshop  Abilene
November 4, 2010
Creating a HOOK
TTIA Regional Workshop  Abilene
November 4, 2010
CREATING A HOOK
 Economy stinks, but people still indulge
 Top five non-travel attachment brands
1. iPod
2. iPhone
2. Xbox
3. Microsoft Office
4. Nintendo Wii
 Top five travel attachment brands
3. Disney Parks
28. Universal Studios
29. JetBlue
40. Six Flags
41. SeaWorld
*Source: 2010 NewMediaMetrics Leap Index
TTIA Regional Workshop  Abilene
November 4, 2010
WHY?
TTIA Regional Workshop  Abilene
November 4, 2010
EMOTIONAL CONNECTIONS
TTIA Regional Workshop  Abilene
November 4, 2010
CREATING A HOOK
 Find your connecting point
 Who is the audience?
 Why will you stand out?
 Why would they need you?
 Why would they share,
aka endorse, you?
TTIA Regional Workshop  Abilene
November 4, 2010
Finding the Right Sites for You
Fish where the fish are
TTIA Regional Workshop  Abilene
November 4, 2010
But first,
you gotta know a few things
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Know your objectives
 Generating awareness?
 Driving response?
 Pumping a specific promotion
 Driving orders or downloads?
 Targeting a specific audience?
 Communicating a particular message?
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Know who you are you talking to
 Demographic profile
 Age, gender, HHI, kids, college
 Psychographic profile
 Interests, activities, lifestyles
 Geographic location
 Long-haul vs. short-haul
 Product knowledge
 Aware vs. unaware
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Get your website ready for traffic
 Relevant messaging
 Speak to the audience
 Be sticky
 Update consistently
 Search engine optimized
 Equipped for tracking
TTIA Regional Workshop  Abilene
November 4, 2010
CHOICES, CHOICES, CHOICES
TTIA Regional Workshop  Abilene
November 4, 2010
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Start with search, but do it right
 Buy relevant, specific search terms
 Dont bid on everything
 Bid on whats important for the brand
 Dont spend on the big terms (let others)
 Monitor and optimize your buy
 Put the site and/or agency to work
72% of all web searches
30% of those searches are on travel
14% of all web searches
113M monthly unique viewers
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Ever heard of ad networks?
Theres 300 of them!
 Benefits of ad networks
 High volume
 Relatively lower cost
 Behavioral targeting (BT)
 Downside of ad networks
 Loss of premium placement control, based on spend
 Requires close attention to site lists
 New laws forthcoming for BT
20M monthly U.S. unique visitors
90 publishers, making over 300 sites
146M monthly unique visitors
260 audience segments to choose from (including Travel)
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Get local
 Ad networks
 Find where the locals hang outonline
 Geo-target national travel sites
19M monthly unique visitors
One rep for local community sites
TTIA Regional Workshop  Abilene
November 4, 2010
FINDING THE RIGHT SITES FOR YOU
Get more for your dollar
 Make the sites work for your biz
 Negotiate value-add
 Sponsorships
 Sweepstakes/giveaways (especially local)
 Joint venture placements
TTIA Regional Workshop  Abilene
November 4, 2010
Measuring Success
TTIA Regional Workshop  Abilene
November 4, 2010
MEASURING SUCCESS
Based on your objectives, what is success?
 Collateral orders
 Changes in brand perception
 Total website visits
 Visits to a certain site feature
 Site visits from a certain
audience
 Offer downloads
 Calls to your 800#
 Room bookings
TTIA Regional Workshop  Abilene
November 4, 2010
MEASURING SUCCESS
Talk to your audience
 Online surveys
 Email to your database
 Poll on Facebook
 Website survey
 Formal or informal focus groups
 Onsite visitor polls or questionnaires
 INCENT participants for their time
 Focus questions on objectives
 Did perception change?
 Did they download the offer/order the guide?
 Monitor them pre/post advertising
 Compare the results
 Gauge specific improvement areas
TTIA Regional Workshop  Abilene
November 4, 2010
MEASURING SUCCESS
For digital, use secondary tracking services
 Site measurement
 Traffic spikes/trends
 Visitor profiles
 Suppliers: Google Analytics, WebTrends
 Third party ad serving
 Reliable performance tracking
(click and post-click analysis)
 Activity conversion rates (downloads, etc.)
 Suppliers: Doubleclick, Atlas
 Dont rely on click thru rate*
 16% of users clicked an ad in 2009
 32% of users clicked an ad in 2007
*Source: How Online Advertising Works: Whither the Click, comScore 2009
TTIA Regional Workshop  Abilene
November 4, 2010
drew@belmonticehouse.com
facebook.com/drewdaddio
twitter.com/drewdaddio
facebook.com/pages/Belmont-Icehouse/45965307265

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Drew Holmgreen

  • 1. TTIA Regional Workshop A little advertising chatter 11.04.2010
  • 2. TTIA Regional Workshop Abilene November 4, 2010 AGENDA Who am I? Creating a Hook Finding the Sites Right for You Measuring Success
  • 3. TTIA Regional Workshop Abilene November 4, 2010 WHO AM I? Account Director, Belmont Icehouse Ten years in the business Digital, traditional and experiential Texas Tourism for six+ years Austin CVB, Rodeo Austin, Hilton Austin, and Byron Nelson Championship Bell Helicopter, Texas A&M, Sport Chalet, E-Z-GO, Baylor University, and 7-Eleven
  • 4. TTIA Regional Workshop Abilene November 4, 2010 WHO AM I? Most used iPhone app (lost 35 lbs) Most recent iPad movie (my kinda Halloween flick) Most played track on iPod (great running tune) Currently growing a moustache (movember.com)
  • 5. TTIA Regional Workshop Abilene November 4, 2010 Creating a HOOK
  • 6. TTIA Regional Workshop Abilene November 4, 2010 CREATING A HOOK Economy stinks, but people still indulge Top five non-travel attachment brands 1. iPod 2. iPhone 2. Xbox 3. Microsoft Office 4. Nintendo Wii Top five travel attachment brands 3. Disney Parks 28. Universal Studios 29. JetBlue 40. Six Flags 41. SeaWorld *Source: 2010 NewMediaMetrics Leap Index
  • 7. TTIA Regional Workshop Abilene November 4, 2010 WHY?
  • 8. TTIA Regional Workshop Abilene November 4, 2010 EMOTIONAL CONNECTIONS
  • 9. TTIA Regional Workshop Abilene November 4, 2010 CREATING A HOOK Find your connecting point Who is the audience? Why will you stand out? Why would they need you? Why would they share, aka endorse, you?
  • 10. TTIA Regional Workshop Abilene November 4, 2010 Finding the Right Sites for You Fish where the fish are
  • 11. TTIA Regional Workshop Abilene November 4, 2010 But first, you gotta know a few things
  • 12. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Know your objectives Generating awareness? Driving response? Pumping a specific promotion Driving orders or downloads? Targeting a specific audience? Communicating a particular message?
  • 13. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Know who you are you talking to Demographic profile Age, gender, HHI, kids, college Psychographic profile Interests, activities, lifestyles Geographic location Long-haul vs. short-haul Product knowledge Aware vs. unaware
  • 14. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Get your website ready for traffic Relevant messaging Speak to the audience Be sticky Update consistently Search engine optimized Equipped for tracking
  • 15. TTIA Regional Workshop Abilene November 4, 2010 CHOICES, CHOICES, CHOICES
  • 16. TTIA Regional Workshop Abilene November 4, 2010
  • 17. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Start with search, but do it right Buy relevant, specific search terms Dont bid on everything Bid on whats important for the brand Dont spend on the big terms (let others) Monitor and optimize your buy Put the site and/or agency to work 72% of all web searches 30% of those searches are on travel 14% of all web searches 113M monthly unique viewers
  • 18. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Ever heard of ad networks? Theres 300 of them! Benefits of ad networks High volume Relatively lower cost Behavioral targeting (BT) Downside of ad networks Loss of premium placement control, based on spend Requires close attention to site lists New laws forthcoming for BT 20M monthly U.S. unique visitors 90 publishers, making over 300 sites 146M monthly unique visitors 260 audience segments to choose from (including Travel)
  • 19. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Get local Ad networks Find where the locals hang outonline Geo-target national travel sites 19M monthly unique visitors One rep for local community sites
  • 20. TTIA Regional Workshop Abilene November 4, 2010 FINDING THE RIGHT SITES FOR YOU Get more for your dollar Make the sites work for your biz Negotiate value-add Sponsorships Sweepstakes/giveaways (especially local) Joint venture placements
  • 21. TTIA Regional Workshop Abilene November 4, 2010 Measuring Success
  • 22. TTIA Regional Workshop Abilene November 4, 2010 MEASURING SUCCESS Based on your objectives, what is success? Collateral orders Changes in brand perception Total website visits Visits to a certain site feature Site visits from a certain audience Offer downloads Calls to your 800# Room bookings
  • 23. TTIA Regional Workshop Abilene November 4, 2010 MEASURING SUCCESS Talk to your audience Online surveys Email to your database Poll on Facebook Website survey Formal or informal focus groups Onsite visitor polls or questionnaires INCENT participants for their time Focus questions on objectives Did perception change? Did they download the offer/order the guide? Monitor them pre/post advertising Compare the results Gauge specific improvement areas
  • 24. TTIA Regional Workshop Abilene November 4, 2010 MEASURING SUCCESS For digital, use secondary tracking services Site measurement Traffic spikes/trends Visitor profiles Suppliers: Google Analytics, WebTrends Third party ad serving Reliable performance tracking (click and post-click analysis) Activity conversion rates (downloads, etc.) Suppliers: Doubleclick, Atlas Dont rely on click thru rate* 16% of users clicked an ad in 2009 32% of users clicked an ad in 2007 *Source: How Online Advertising Works: Whither the Click, comScore 2009
  • 25. TTIA Regional Workshop Abilene November 4, 2010 drew@belmonticehouse.com facebook.com/drewdaddio twitter.com/drewdaddio facebook.com/pages/Belmont-Icehouse/45965307265