DRS Presentation
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The document summarizes disaster recovery services provided by iZone including their data center location, connectivity, security, and infrastructure support. Specifically: 1) iZone provides data center co-location, internet, and communication services to over 300 clients from their facility in the Kuwait Free Trade Zone. 2) Their data center offers secure, redundant power and network connectivity along with 24/7 monitoring and support from their Network Operations Center. 3) iZone leverages partnerships with companies like Cisco, Microsoft, and VMWare to provide virtualization, security, and managed services to their clients from their strategically located data center.
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DRS Presentation
- 2. Agenda iZone Profile Services References Strengths Location Client DR Solution Location Connectivity Floor Design Inter-connectivity Security Environmental Controls Power redundancy Infrastructure Support/NOC
- 3. Profile iZone – A Service Provided by Sultan Telecom & ArabianITS Sultan Telecom - exclusive telecommunications service provider in the Kuwait Free Trade Zone More than 7 years of operation, currently serving more than 300 companies. ArabianITS, a subsidiary of Sultan Center Group, is a fast growing IT Systems Integrator and Managed Services provider in the state of Kuwait. iZone – Brand name, focus on Managed Services and Business Continuity Solutions
- 4. iZone Services -Data Center Co-location Facilities Internet Services (Managed and Redundant) Hosted Telecommunication Facilities xDSL E1/PRI Ethernet Fast/GigaEthernet SDH Fiber - Hosted Unified Communications IP Telephony IP Fax MS Exchange Web
- 5. Telecom STC VIVA Qualitynet KEMS Zajil Fast Telecom United Networks Co-location References Commercial Easa Hussain Al-Yousifi Good Food Co. Kuwait.net Bloomberg Tawasol Telecom
- 6. iZone Strengths -Strong Partner Relationships Cisco Premier Partner Microsoft Service Provider Partner (SPLA) Microsoft Registered Partner Vmware Partner (Virtualization) IBM ISS Gold (Tier 1) Partner (Secuirty) Safenet (Ethernet/WAN Encryptors) - Multitude of References, Serving all 300 companies within the KFTZ
- 7. Ìý
- 8. Strategic Location The distance between KSE HO and the proposed DR site is 7 KM Data Center is in a secured area Site is above the Water Table or flood level. Availability of the Data Center is 24 X 7 X 365. Major Kuwaiti Companies have moved Data Centers to Free Trade Zone Area Eg: Al-Mulla, Al-Sayer, SIEMENS, Huawei, STC VIVA, Motorolla, KEO, KNCC etc.
- 9. Fiber Connectivity 12 core Fiber rings SDH cloud backup TEC & SKB Fiber Connectivity
- 10. Floor Design Green Field Data Center Fully Customizable as per client’s Requirements Availability of full dedicated floor area Physically secured premises Kitchen and Storage Area Staging Room
- 11. Interconnectivity to Outside World Existing Fiber Connectivity to all ISPs and MoC -UPS/Power Generator - Transmission Equipment
- 12. Security Controlled and monitored entry, CCTV & IP Camera with recording Proximity cards along with Finger Print authentication CCTV surveillance and recording facility up to 30 days can be provided. Secure shipping /handling and storage area. Firewall/Intrusion Prevention Systems for Internet and Data Security
- 13. Security-Continued Biometric Security IP Camera Monitored
- 14. Environmental Controls Temperature and Humid controlled environment Centralized cooling Heat sync and Cool Sync provided Control over dust contaminant Raised floors with automated moisture detectors Equipped with the latest certified Smoke / Heat and Fire detectors. Fire Alarms and detectors of certified standards Compressed Gas and Fire Suppression systems
- 15. Power Redundancy Redundant 90 KW power UPS with extended battery backups available Ìý Diesel/Petrol Power Generator with a large on site fuel capacity for one week operations of the data center. Ìý Flexibility in offering various power configurations and various power options such as 10A; 15 A; 32 A; or other industry standards KSE ask at the time of deployment. Every Rack has provision for power supply on two different electrical distribution boxes.
- 16. Infrastructure Data Center Fiber connectivity (point to point) with KSE HQ. Redundancy against Fiber cuts. High Speed Fiber connectivity with all ISP’s in Kuwait. UTP, Fiber cables should be of certified industry standards and latest. Integration of performance and traffic management capabilities of Data Link Layer 2 with the scalability and flexibility of Network Layer 3 routing. Provision of Network management tools if needed. Non-compliance or disruption in Data Center’s environment, network or any other services will have early warning system to alert the concerned staff either through SMS, email etc.
- 17. Infrastructure-Continued Structured Cabling Professional NOC SDH Cloud
- 18. Network Operations Center (NOC) 24 x 7 x 365 NOC Monitoring Infrascape state of the Art NMS with pro-active and SMS alerts ITIL Based Ticketing System Weekly Performance Reports Single Point of Contact for all issues/incidents/problems Cisco CCM based Contact Center Ample E1/ISDN PRI Channels Certified and competent Staff
- 19. Infrascape NMS Monitor Interface availability, utilization and error statistics Monitor CPU, Memory and Hard disk utilization on servers Monitor CPU utilization on routers Monitor Environment information (Temperature, Fan Status etc) Monitor ICMP availability and response Monitor Service Status on Windows Server Monitor Process Status and resource utilization by the process on Unix servers Monitor HTTP application availability Monitor TCP Sessions on a device
- 20. Infrascape NMS screen shots
- 21. Infrascape NMS screen shots
- 23. Thank You