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B¨¤i 26: Ph?ng V?n Xin Vi?c L¨¤m - c?u h?i gi? thuy?t (ti?p theo)
Transcript
Qu?nh Li¨ºn v¨¤ to¨¤n Ban Ti?ng Vi?t, ?¨¤i ?c Ch?u, th?n ch¨¤o qu¨ª b?n. Trong b¨¤i h?c h?m nay, cu?c ph?ng v?n
xin vi?c k?t th¨²c, v¨¤ ch¨²ng ta s? l¨¤m quen v?i nh?ng c?u h?i c¨® t¨ªnh c¨¢ch gi? thuy?t, c?ng nh? nh?ng c?u h?i
c¨¢c b?n c¨® th? n¨ºu ra trong cu?c ph?ng v?n. Th? nh?ng, tr??c khi ti?p t?c cu?c ??i tho?i, ch¨²ng ta h?y nghe
l?i ph?n ??u cu?c ph?ng v?n xin vi?c l¨¤m.
Justine Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
Bob: Pleased to meet you.
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
Bob: I'm applying for the receptionist position.
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk
work before?
Bob: I have work experience in front desk. You have my supervisor's report
there. This will be my first paid position.
Justine: And why do you want to work at the Plaza Hotel?
Bob: Because it has a great reputation; not just for its service but as a good
place to work.
Justine: I'm glad to hear it. Bob, what strengths do you think you would bring to the
job?
Bob: Oh, ah. I am patient and I've been told I put clients at ease.
Justine: Uh huh. And what do you see as your weaknesses?
Bob: Do you mean, what am I not so good at?
Justine: Yes.
Bob: Well, I understand English much better than I speak it at the moment. But I
study at home and I look forward to learning more on the job.
Justine: Excellent.
B?y gi?, m?i c¨¢c b?n l?ng nghe c¨¢c t? ng? v¨¤ c?m t? m?i trong khi ti?p t?c theo d?i cu?c ??i tho?i b?ng c?
ti?ng Anh l?n ti?ng Vi?t.
2
Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you
compromise your own safety for the comfort of your guests?
(Anh Bob, t?i h?i anh m?t c?u c¨® t¨ªnh c¨¢ch gi? thuy?t nh¨¦. Anh c¨® s?n s¨¤ng
xem th??ng t¨ªnh m?ng c?a m¨¬nh ?? chi?u l¨°ng kh¨¢ch hay kh?ng?)
Bob: Do you mean, like the Legendary Leo, who jumped into shark infested
waters to save a guest's hat?
(C¨® ph?i b¨¤ mu?n n¨®i l¨¤m gi?ng nh? Ng??i H¨´ng Leo nh?y xu?ng bi?n ??y
c¨¢ m?p ?? v?t chi?c m? cho kh¨¢ch, ph?i kh?ng?)
Justine: Something like that.
(??i kh¨¢i l¨¤ nh? v?y.)
Bob: If I must.
(Trong tr??ng h?p b?t bu?c.)
Justine: I don't think you would be expected to show that level of enthusiasm, Bob.
Leo was an exceptional worker, but very impetuous.
(Anh Bob ¨¤, t?i kh?ng ngh? l¨¤ anh c?n ph?i h?ng say ??n th? ??u. Anh Leo
l¨¤ m?t nh?n vi¨ºn hi?m th?y, nh?ng t¨ªnh kh¨ª l?i r?t n?ng n?i.)
Bob: In that case, I would make sure I know the health and safety requirements
associated with my position and follow hotel procedures.
(N?u v?y, t?i s? ph?i c? t¨¬m hi?u ?? bi?t r? nh?ng qui ??nh y t? v¨¤ an to¨¤n
?i ??i v?i ch?c v? c?a t?i, v¨¤ tu?n theo n?i qui kh¨¢ch s?n)
Justine: Very good.
(T?t l?m.)
B¨¤ Justine h?i m?t c?u c¨® t¨ªnh c¨¢ch gi? thuy?t, t?c l¨¤ "hypothetical question". B¨¤ h?i anh Bob xem anh s? l¨¤m
g¨¬ n?u ph?i ??ng tr??c m?t t¨¬nh hu?ng ??c bi?t n¨¤o ?¨®. M?t s? c?u h?i thu?c lo?i n¨¤y c¨® th? c¨°n chi ti?t h?n
nhi?u so v?i nh?ng c?u h?i ???c b¨¤ Justine n¨ºu ra. M?i ??u, anh Bob ?? tr? l?i theo chi?u h??ng anh ngh? s?
l¨¤m h¨¤i l¨°ng ng??i ph?ng v?n. Th? nh?ng, ngh? nh? v?y l¨¤ l?m. B?i v¨¬, ? ??y, ng??i ph?ng v?n th?t ra ch?
mu?n xem anh Bob c¨® bi?t th?n tr?ng khi ph?i ??i ph¨® v?i t¨¬nh hu?ng kh¨® kh?n b?t ng? hay kh?ng. Sau ?¨®,
anh Bob ?? c¨® m?t c?u tr? l?i h?p l? h?n. C¨¢c b?n h?n c?ng bi?t r?ng, ch?c v? n¨¤o c?ng ph?i tu?n theo
nh?ng ch? th? ri¨ºng; c? s? kinh doanh n¨¤o c?ng c¨® th? l? v¨¤ qui ??nh an to¨¤n ri¨ºng. Kh?ng ai ?¨°i h?i c¨¢c b?n
ph?i t¨¬m hi?u nh?ng v?n ?? ?y tr??c cu?c ph?ng v?n. Do ?¨®, c¨¢c b?n ch? c?n cam k?t s? t¨¬m hi?u k? c¨¤ng
nh?ng ch? th? hay qui ??nh li¨ºn h? ?? c¨¢c b?n bi?t ?ng x? (?ng ph¨®, x? l?) trong b?t c? t¨¬nh hu?ng n¨¤o. Nh?
v?y l¨¤ ?? r?i. M?i c¨¢c b?n nghe l?i c?u n¨®i c?a anh Bob.
Bob: In that case, I would make sure I know the health and safety requirements
associated with my position and follow hotel procedures.
(N?u v?y t?i s? c? h?c h?i ?? hi?u r? nh?ng qui ??nh y t? v¨¤ an to¨¤n ?i ??i
v?i ch?c v? c?a t?i, v¨¤ tu?n theo n?i qui kh¨¢ch s?n.)
B?y gi?, ch¨²ng ta h?y th?c t?p xem sao nh¨¦. M?i c¨¢c b?n nghe v¨¤ l?p l?i nh?ng c?u sau ??y.
3
Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you
compromise your own safety for the comfort of your guests?
Bob: Do you mean, like the Legendary Leo¡­ to save a guest's hat?
Justine: Something like that.
Bob: If I must.
Justine: I don't think you would be expected to show that level of enthusiasm, Bob.
Leo was an exceptional worker, but very impetuous.
Bob: In that case I would make sure I know the health and safety requirements
associated with my position¡­ and follow hotel procedures.
Justine: Very good.
Qu¨ª b?n ?ang theo d?i B¨¤i H?c Ti?ng Anh Th?ng D?ng c?a ?¨¤i ?c Ch?u.
B¨¤i H?c 26: Ph?ng V?n Xin Vi?c L¨¤m
Lesson 26: A Job Interview
Xin c¨¢c b?n l?ng nghe nh?ng t? ng? v¨¤ c?m t? m?i trong khi ti?p t?c theo d?i cu?c ??i tho?i b?ng c? ti?ng
Anh l?n ti?ng Vi?t.
Justine: Now, is there anything you would like to ask me?
(B?y gi?, anh c¨® mu?n h?i t?i g¨¬ kh?ng?)
Bob: Yes, I was wondering if anyone has heard what happened to Leo?
(D? c¨®, t?i th?c m?c kh?ng bi?t c¨® ai bi?t chuy?n g¨¬ x?y ra cho anh Leo
kh?ng?)
Justine: I mean questions relating to this position, Bob.
(T?i mu?n anh h?i nh?ng c?u li¨ºn quan ??n ch?c v? n¨¤y m¨¤ th?i, anh Bob
¨¤.)
Bob: Oh, of course. Um Yes, I would like to know if the hours of duty are flexible.
(D?! V?ng... T?i mu?n bi?t gi? gi?c l¨¤m vi?c c¨® uy?n chuy?n hay kh?ng.)
Justine: Yes, we have three shifts, and there is also overtime work
available when we're very busy.
(C¨® ch?, ch¨²ng t?i c¨® ba ca, v¨¤ khi ch¨²ng t?i qu¨¢ b?n, ch¨²ng t?i c?ng cho
nh?n vi¨ºn l¨¤m th¨ºm gi? (gi? ph? tr?i).
Bob: That's good.
(V?y th¨¬ t?t.)
4
Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you
know the outcome tomorrow morning.
(T?i r?t h¨¤i l¨°ng v?i b?ng c?p c?a anh, anh Bob ¨¤. Ch¨²ng t?i s? g?i ?i?n
tho?i b¨¢o cho anh bi?t k?t qu? v¨¤o s¨¢ng mai.)
Bob: Thank you. Goodbye.
(C¨¢m ?n b¨¤. Xin ch¨¤o b¨¤.)
Ng??i ph?ng v?n th??ng h?i xem c¨¢c b?n c?n h?i g¨¬ kh?ng. V¨¬ v?y, c¨¢c b?n n¨ºn chu?n b? s?n c?u h?i n¨¤o ?¨®
tr??c cu?c ph?ng v?n. B?i v¨¬, ?i?u n¨¤y cho th?y, b?n l¨¤ ng??i quan t?m ??n c?ng vi?c. Tuy nhi¨ºn, xin c¨¢c b?n
nh? cho l¨¤, ??ng th?c m?c v? m?c l??ng b?ng. C¨¢c b?n n¨ºn t¨¬m hi?u v?n ?? n¨¤y tr??c khi ???c ph?ng v?n.
C¨¢c b?n c¨® th? h?i xem gi? gi?c l¨¤m vi?c c¨® uy?n chuy?n kh?ng, hay c¨¢c b?n s? l¨¤m vi?c v?i nh?ng ai. ??
m? ??u nh?ng c?u h?i nh? th?, anh Bob ?? s? d?ng c?u: "I was wondering if..." ("T?i th?c m?c kh?ng bi?t..."),
v¨¤ " I would like to know..." (T?i mu?n bi?t l¨¤..."). N¨¤o ch¨²ng ta h?y th?c t?p xem sao. M?i c¨¢c b?n nghe v¨¤ l?p
l?i nh?ng c?u sau ??y
I was wondering if¡­
I was wondering if the hours are flexible.
I would like to know...
I would like to know if the hours are flexible.
Sau ??y, m?i c¨¢c b?n nghe l?i ph?n cu?i cu?c ??i tho?i, v¨¤ l?p l?i t?ng c?u n¨®i c?a anh Bob.
Justine: Now, is there anything you would like to ask me?
Bob: Yes, I was wondering if anyone has heard what happened to Leo?
Justine: I mean questions relating to this position, Bob.
Bob: Oh, of course. Um¡­ yes, I would like to know if the hours of duty are
flexible.
Justine: Yes, we have three shifts, and there is also overtime work available when
we're very busy.
Bob: That's good.
Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you
know the outcome tomorrow morning.
Bob: Thank you. Goodbye.
Justine: See you later.
T?i ??y, m?i c¨¢c b?n theo d?i to¨¤n b? cu?c ??i tho?i t? B¨¤i 25 ??n B¨¤i 26.
Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
Bob: Pleased to meet you.
5
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
Bob: I'm applying for the receptionist position.
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk
work before?
Bob: I have work experience in front desk. You have my supervisor's report
there. This will be my first paid position.
Justine: And why do you want to work at the Plaza Hotel?
Bob: Because it has a great reputation; not just for its service but as a good
place to work.
Justine: I'm glad to hear it. Bob, what strengths do you think you would bring to the
job?
Bob: Oh, ah. I am patient and I've been told I put clients at ease.
Justine: Uh huh. And what do you see as your weaknesses?
Bob: Do you mean, what am I not so good at?
Justine: Yes.
Bob: Well, I understand English much better than I speak it at the moment. But I
study at home and I look forward to learning more on the job.
Justine: Excellent. Now, Bob, I'm going to ask you a hypothetical question. Would
you compromise your own safety for the comfort of your guests?
Bob: Do you mean, like the Legendary Leo, who jumped into shark infested
waters to save a guest's hat?
Justine: Something like that.
Bob: If I must.
Justine: I don't think you would be expected to show that level of enthusiasm, Bob.
Leo was an exceptional worker, but very impetuous.
Bob: In that case, I would make sure I know the health and safety requirements
associated with my position and follow hotel procedures.
Justine: Very good. Now, is there anything you would like to ask me?
Bob: Yes, I was wondering if anyone has heard what happened to Leo?
Justine: I mean questions relating to this position, Bob.
6
Bob: Oh, of course. Um¡­ Yes, I would like to know if the hours of duty are
flexible.
Justine: Yes, we have three shifts, and there is also overtime work available when
we're very busy.
Bob: That's good.
Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you
know the outcome tomorrow morning.
Bob: Thank you. Goodbye.
Justine: See you later.
C¨¢c b?n h?n s? m?ng khi bi?t r?ng, anh Bob ?? ki?m ???c vi?c l¨¤m t?i Kh¨¢ch S?n Plaza, c¨°n anh Leo th¨¬
r??c ???c m?t c? d?u t? Melbourne v? ??y. N¨¤ng t¨ºn l¨¤ Mai. C? Mai l¨¤ ng??i t? t? v¨¤ ki¨ºn nh?n, ch? kh?ng
b?c ??ng! Do t¨¬nh c?, c? c? l?n anh Leo ??u s?ng trong c¨´ng khu v?c, v¨¤ hai ng??i quen nhau trong khi c¨´ng
theo h?c kh¨®a ph?c v? ? Melbourne.
B?y gi?, ch¨²ng t?i xin t?ng c¨¢c b?n b¨¤i v¨¨ cu?i c¨´ng ?? c¨¢c b?n h?c h?i v¨¤ luy?n t?p v?i hy v?ng c¨¢c b?n c¨®
th? nh? ???c ph?n n¨¤o nh?ng g¨¬ c¨¢c b?n ?? thu th?p trong b¨¤i n¨¤y.
Follow procedures
Follow procedures
Follow procedures, Sir!
Health and safety
Health and safety
Health and safety first!
Th?a qu¨ª b?n, ??y c?ng l¨¤ b¨¤i v¨¨ k?t th¨²c b¨¤i h?c cu?i c¨´ng trong lo?t b¨¤i Ti?ng Anh g?m 26 b¨¤i h?c c?a
ch¨²ng t?i..
Ti?ng Anh Cho Ng¨¤nh Du L?ch l¨¤ lo?t b¨¤i ?? ???c Paul Learmonth v¨¤ Maggie Power thu?c Ph¨°ng Nghi¨ºn
C?u V¨¤ C?i C¨¢ch H?c V?n tr?c thu?c D?ch V? Gi¨¢o D?c ?a V?n H¨®a Cho Ng??i Tr??ng Th¨¤nh bi¨ºn so?n, v¨¤
??y c?ng l¨¤ t? ch?c chuy¨ºn gi?ng d?y ng?n ng? uy t¨ªn nh?t n??c ?c.
Lo?t B¨¤i Ti?ng Anh Cho Ng¨¤nh Du L?ch ?? ???c Sue Slamen th?c hi?n cho ch??ng tr¨¬nh ph¨¢t thanh nh? s?
h? tr? k? thu?t c?a David Ashton. Ch¨²ng t?i c?ng xin ch?n th¨¤nh c¨¢m ?n c¨¢c v? ??ng nghi?p nh? Julian Chen,
Myra Mortensen, Geoff Croucher v¨¤ Barry Clarke, t?c l¨¤ nh?ng ng??i ?? th? vai c¨¢c nh?n v?t trong lo?t b¨¤i
n¨¤y. Sau c¨´ng ch¨²ng t?i c?ng xin ghi nh?n s? ?¨®ng g¨®p c?a b?n Nguy?n Hu?, ng??i ?? d?ch to¨¤n b? lo?t b¨¤i
Ti?ng Anh Cho Ng¨¤nh Du L?ch sang ti?ng Vi?t.
C¨¢c b?n c?ng ??ng qu¨ºn gh¨¦ th?m Website c?a ?¨¤i ?c Ch?u theo ??a ch? www.bayvut.com , hay m? website
c?a AMES theo ??a ch? ames.net.au
Xin t?m bi?t qu¨ª b?n.

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eft_toanvan_26.pdf

  • 1. 1 B¨¤i 26: Ph?ng V?n Xin Vi?c L¨¤m - c?u h?i gi? thuy?t (ti?p theo) Transcript Qu?nh Li¨ºn v¨¤ to¨¤n Ban Ti?ng Vi?t, ?¨¤i ?c Ch?u, th?n ch¨¤o qu¨ª b?n. Trong b¨¤i h?c h?m nay, cu?c ph?ng v?n xin vi?c k?t th¨²c, v¨¤ ch¨²ng ta s? l¨¤m quen v?i nh?ng c?u h?i c¨® t¨ªnh c¨¢ch gi? thuy?t, c?ng nh? nh?ng c?u h?i c¨¢c b?n c¨® th? n¨ºu ra trong cu?c ph?ng v?n. Th? nh?ng, tr??c khi ti?p t?c cu?c ??i tho?i, ch¨²ng ta h?y nghe l?i ph?n ??u cu?c ph?ng v?n xin vi?c l¨¤m. Justine Come in, Bob. I'm Justine Asker, the manager. You can call me Justine. Bob: Pleased to meet you. Justine: Sit down. Firstly, Bob, can I ask which job you are applying for? Bob: I'm applying for the receptionist position. Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before? Bob: I have work experience in front desk. You have my supervisor's report there. This will be my first paid position. Justine: And why do you want to work at the Plaza Hotel? Bob: Because it has a great reputation; not just for its service but as a good place to work. Justine: I'm glad to hear it. Bob, what strengths do you think you would bring to the job? Bob: Oh, ah. I am patient and I've been told I put clients at ease. Justine: Uh huh. And what do you see as your weaknesses? Bob: Do you mean, what am I not so good at? Justine: Yes. Bob: Well, I understand English much better than I speak it at the moment. But I study at home and I look forward to learning more on the job. Justine: Excellent. B?y gi?, m?i c¨¢c b?n l?ng nghe c¨¢c t? ng? v¨¤ c?m t? m?i trong khi ti?p t?c theo d?i cu?c ??i tho?i b?ng c? ti?ng Anh l?n ti?ng Vi?t.
  • 2. 2 Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you compromise your own safety for the comfort of your guests? (Anh Bob, t?i h?i anh m?t c?u c¨® t¨ªnh c¨¢ch gi? thuy?t nh¨¦. Anh c¨® s?n s¨¤ng xem th??ng t¨ªnh m?ng c?a m¨¬nh ?? chi?u l¨°ng kh¨¢ch hay kh?ng?) Bob: Do you mean, like the Legendary Leo, who jumped into shark infested waters to save a guest's hat? (C¨® ph?i b¨¤ mu?n n¨®i l¨¤m gi?ng nh? Ng??i H¨´ng Leo nh?y xu?ng bi?n ??y c¨¢ m?p ?? v?t chi?c m? cho kh¨¢ch, ph?i kh?ng?) Justine: Something like that. (??i kh¨¢i l¨¤ nh? v?y.) Bob: If I must. (Trong tr??ng h?p b?t bu?c.) Justine: I don't think you would be expected to show that level of enthusiasm, Bob. Leo was an exceptional worker, but very impetuous. (Anh Bob ¨¤, t?i kh?ng ngh? l¨¤ anh c?n ph?i h?ng say ??n th? ??u. Anh Leo l¨¤ m?t nh?n vi¨ºn hi?m th?y, nh?ng t¨ªnh kh¨ª l?i r?t n?ng n?i.) Bob: In that case, I would make sure I know the health and safety requirements associated with my position and follow hotel procedures. (N?u v?y, t?i s? ph?i c? t¨¬m hi?u ?? bi?t r? nh?ng qui ??nh y t? v¨¤ an to¨¤n ?i ??i v?i ch?c v? c?a t?i, v¨¤ tu?n theo n?i qui kh¨¢ch s?n) Justine: Very good. (T?t l?m.) B¨¤ Justine h?i m?t c?u c¨® t¨ªnh c¨¢ch gi? thuy?t, t?c l¨¤ "hypothetical question". B¨¤ h?i anh Bob xem anh s? l¨¤m g¨¬ n?u ph?i ??ng tr??c m?t t¨¬nh hu?ng ??c bi?t n¨¤o ?¨®. M?t s? c?u h?i thu?c lo?i n¨¤y c¨® th? c¨°n chi ti?t h?n nhi?u so v?i nh?ng c?u h?i ???c b¨¤ Justine n¨ºu ra. M?i ??u, anh Bob ?? tr? l?i theo chi?u h??ng anh ngh? s? l¨¤m h¨¤i l¨°ng ng??i ph?ng v?n. Th? nh?ng, ngh? nh? v?y l¨¤ l?m. B?i v¨¬, ? ??y, ng??i ph?ng v?n th?t ra ch? mu?n xem anh Bob c¨® bi?t th?n tr?ng khi ph?i ??i ph¨® v?i t¨¬nh hu?ng kh¨® kh?n b?t ng? hay kh?ng. Sau ?¨®, anh Bob ?? c¨® m?t c?u tr? l?i h?p l? h?n. C¨¢c b?n h?n c?ng bi?t r?ng, ch?c v? n¨¤o c?ng ph?i tu?n theo nh?ng ch? th? ri¨ºng; c? s? kinh doanh n¨¤o c?ng c¨® th? l? v¨¤ qui ??nh an to¨¤n ri¨ºng. Kh?ng ai ?¨°i h?i c¨¢c b?n ph?i t¨¬m hi?u nh?ng v?n ?? ?y tr??c cu?c ph?ng v?n. Do ?¨®, c¨¢c b?n ch? c?n cam k?t s? t¨¬m hi?u k? c¨¤ng nh?ng ch? th? hay qui ??nh li¨ºn h? ?? c¨¢c b?n bi?t ?ng x? (?ng ph¨®, x? l?) trong b?t c? t¨¬nh hu?ng n¨¤o. Nh? v?y l¨¤ ?? r?i. M?i c¨¢c b?n nghe l?i c?u n¨®i c?a anh Bob. Bob: In that case, I would make sure I know the health and safety requirements associated with my position and follow hotel procedures. (N?u v?y t?i s? c? h?c h?i ?? hi?u r? nh?ng qui ??nh y t? v¨¤ an to¨¤n ?i ??i v?i ch?c v? c?a t?i, v¨¤ tu?n theo n?i qui kh¨¢ch s?n.) B?y gi?, ch¨²ng ta h?y th?c t?p xem sao nh¨¦. M?i c¨¢c b?n nghe v¨¤ l?p l?i nh?ng c?u sau ??y.
  • 3. 3 Justine: Now, Bob, I'm going to ask you a hypothetical question. Would you compromise your own safety for the comfort of your guests? Bob: Do you mean, like the Legendary Leo¡­ to save a guest's hat? Justine: Something like that. Bob: If I must. Justine: I don't think you would be expected to show that level of enthusiasm, Bob. Leo was an exceptional worker, but very impetuous. Bob: In that case I would make sure I know the health and safety requirements associated with my position¡­ and follow hotel procedures. Justine: Very good. Qu¨ª b?n ?ang theo d?i B¨¤i H?c Ti?ng Anh Th?ng D?ng c?a ?¨¤i ?c Ch?u. B¨¤i H?c 26: Ph?ng V?n Xin Vi?c L¨¤m Lesson 26: A Job Interview Xin c¨¢c b?n l?ng nghe nh?ng t? ng? v¨¤ c?m t? m?i trong khi ti?p t?c theo d?i cu?c ??i tho?i b?ng c? ti?ng Anh l?n ti?ng Vi?t. Justine: Now, is there anything you would like to ask me? (B?y gi?, anh c¨® mu?n h?i t?i g¨¬ kh?ng?) Bob: Yes, I was wondering if anyone has heard what happened to Leo? (D? c¨®, t?i th?c m?c kh?ng bi?t c¨® ai bi?t chuy?n g¨¬ x?y ra cho anh Leo kh?ng?) Justine: I mean questions relating to this position, Bob. (T?i mu?n anh h?i nh?ng c?u li¨ºn quan ??n ch?c v? n¨¤y m¨¤ th?i, anh Bob ¨¤.) Bob: Oh, of course. Um Yes, I would like to know if the hours of duty are flexible. (D?! V?ng... T?i mu?n bi?t gi? gi?c l¨¤m vi?c c¨® uy?n chuy?n hay kh?ng.) Justine: Yes, we have three shifts, and there is also overtime work available when we're very busy. (C¨® ch?, ch¨²ng t?i c¨® ba ca, v¨¤ khi ch¨²ng t?i qu¨¢ b?n, ch¨²ng t?i c?ng cho nh?n vi¨ºn l¨¤m th¨ºm gi? (gi? ph? tr?i). Bob: That's good. (V?y th¨¬ t?t.)
  • 4. 4 Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you know the outcome tomorrow morning. (T?i r?t h¨¤i l¨°ng v?i b?ng c?p c?a anh, anh Bob ¨¤. Ch¨²ng t?i s? g?i ?i?n tho?i b¨¢o cho anh bi?t k?t qu? v¨¤o s¨¢ng mai.) Bob: Thank you. Goodbye. (C¨¢m ?n b¨¤. Xin ch¨¤o b¨¤.) Ng??i ph?ng v?n th??ng h?i xem c¨¢c b?n c?n h?i g¨¬ kh?ng. V¨¬ v?y, c¨¢c b?n n¨ºn chu?n b? s?n c?u h?i n¨¤o ?¨® tr??c cu?c ph?ng v?n. B?i v¨¬, ?i?u n¨¤y cho th?y, b?n l¨¤ ng??i quan t?m ??n c?ng vi?c. Tuy nhi¨ºn, xin c¨¢c b?n nh? cho l¨¤, ??ng th?c m?c v? m?c l??ng b?ng. C¨¢c b?n n¨ºn t¨¬m hi?u v?n ?? n¨¤y tr??c khi ???c ph?ng v?n. C¨¢c b?n c¨® th? h?i xem gi? gi?c l¨¤m vi?c c¨® uy?n chuy?n kh?ng, hay c¨¢c b?n s? l¨¤m vi?c v?i nh?ng ai. ?? m? ??u nh?ng c?u h?i nh? th?, anh Bob ?? s? d?ng c?u: "I was wondering if..." ("T?i th?c m?c kh?ng bi?t..."), v¨¤ " I would like to know..." (T?i mu?n bi?t l¨¤..."). N¨¤o ch¨²ng ta h?y th?c t?p xem sao. M?i c¨¢c b?n nghe v¨¤ l?p l?i nh?ng c?u sau ??y I was wondering if¡­ I was wondering if the hours are flexible. I would like to know... I would like to know if the hours are flexible. Sau ??y, m?i c¨¢c b?n nghe l?i ph?n cu?i cu?c ??i tho?i, v¨¤ l?p l?i t?ng c?u n¨®i c?a anh Bob. Justine: Now, is there anything you would like to ask me? Bob: Yes, I was wondering if anyone has heard what happened to Leo? Justine: I mean questions relating to this position, Bob. Bob: Oh, of course. Um¡­ yes, I would like to know if the hours of duty are flexible. Justine: Yes, we have three shifts, and there is also overtime work available when we're very busy. Bob: That's good. Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you know the outcome tomorrow morning. Bob: Thank you. Goodbye. Justine: See you later. T?i ??y, m?i c¨¢c b?n theo d?i to¨¤n b? cu?c ??i tho?i t? B¨¤i 25 ??n B¨¤i 26. Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me Justine. Bob: Pleased to meet you.
  • 5. 5 Justine: Sit down. Firstly, Bob, can I ask which job you are applying for? Bob: I'm applying for the receptionist position. Justine: I see that you have a Diploma in Hospitality. Have you done any front desk work before? Bob: I have work experience in front desk. You have my supervisor's report there. This will be my first paid position. Justine: And why do you want to work at the Plaza Hotel? Bob: Because it has a great reputation; not just for its service but as a good place to work. Justine: I'm glad to hear it. Bob, what strengths do you think you would bring to the job? Bob: Oh, ah. I am patient and I've been told I put clients at ease. Justine: Uh huh. And what do you see as your weaknesses? Bob: Do you mean, what am I not so good at? Justine: Yes. Bob: Well, I understand English much better than I speak it at the moment. But I study at home and I look forward to learning more on the job. Justine: Excellent. Now, Bob, I'm going to ask you a hypothetical question. Would you compromise your own safety for the comfort of your guests? Bob: Do you mean, like the Legendary Leo, who jumped into shark infested waters to save a guest's hat? Justine: Something like that. Bob: If I must. Justine: I don't think you would be expected to show that level of enthusiasm, Bob. Leo was an exceptional worker, but very impetuous. Bob: In that case, I would make sure I know the health and safety requirements associated with my position and follow hotel procedures. Justine: Very good. Now, is there anything you would like to ask me? Bob: Yes, I was wondering if anyone has heard what happened to Leo? Justine: I mean questions relating to this position, Bob.
  • 6. 6 Bob: Oh, of course. Um¡­ Yes, I would like to know if the hours of duty are flexible. Justine: Yes, we have three shifts, and there is also overtime work available when we're very busy. Bob: That's good. Justine: I'm very impressed with your qualifications Bob. We'll ring you and let you know the outcome tomorrow morning. Bob: Thank you. Goodbye. Justine: See you later. C¨¢c b?n h?n s? m?ng khi bi?t r?ng, anh Bob ?? ki?m ???c vi?c l¨¤m t?i Kh¨¢ch S?n Plaza, c¨°n anh Leo th¨¬ r??c ???c m?t c? d?u t? Melbourne v? ??y. N¨¤ng t¨ºn l¨¤ Mai. C? Mai l¨¤ ng??i t? t? v¨¤ ki¨ºn nh?n, ch? kh?ng b?c ??ng! Do t¨¬nh c?, c? c? l?n anh Leo ??u s?ng trong c¨´ng khu v?c, v¨¤ hai ng??i quen nhau trong khi c¨´ng theo h?c kh¨®a ph?c v? ? Melbourne. B?y gi?, ch¨²ng t?i xin t?ng c¨¢c b?n b¨¤i v¨¨ cu?i c¨´ng ?? c¨¢c b?n h?c h?i v¨¤ luy?n t?p v?i hy v?ng c¨¢c b?n c¨® th? nh? ???c ph?n n¨¤o nh?ng g¨¬ c¨¢c b?n ?? thu th?p trong b¨¤i n¨¤y. Follow procedures Follow procedures Follow procedures, Sir! Health and safety Health and safety Health and safety first! Th?a qu¨ª b?n, ??y c?ng l¨¤ b¨¤i v¨¨ k?t th¨²c b¨¤i h?c cu?i c¨´ng trong lo?t b¨¤i Ti?ng Anh g?m 26 b¨¤i h?c c?a ch¨²ng t?i.. Ti?ng Anh Cho Ng¨¤nh Du L?ch l¨¤ lo?t b¨¤i ?? ???c Paul Learmonth v¨¤ Maggie Power thu?c Ph¨°ng Nghi¨ºn C?u V¨¤ C?i C¨¢ch H?c V?n tr?c thu?c D?ch V? Gi¨¢o D?c ?a V?n H¨®a Cho Ng??i Tr??ng Th¨¤nh bi¨ºn so?n, v¨¤ ??y c?ng l¨¤ t? ch?c chuy¨ºn gi?ng d?y ng?n ng? uy t¨ªn nh?t n??c ?c. Lo?t B¨¤i Ti?ng Anh Cho Ng¨¤nh Du L?ch ?? ???c Sue Slamen th?c hi?n cho ch??ng tr¨¬nh ph¨¢t thanh nh? s? h? tr? k? thu?t c?a David Ashton. Ch¨²ng t?i c?ng xin ch?n th¨¤nh c¨¢m ?n c¨¢c v? ??ng nghi?p nh? Julian Chen, Myra Mortensen, Geoff Croucher v¨¤ Barry Clarke, t?c l¨¤ nh?ng ng??i ?? th? vai c¨¢c nh?n v?t trong lo?t b¨¤i n¨¤y. Sau c¨´ng ch¨²ng t?i c?ng xin ghi nh?n s? ?¨®ng g¨®p c?a b?n Nguy?n Hu?, ng??i ?? d?ch to¨¤n b? lo?t b¨¤i Ti?ng Anh Cho Ng¨¤nh Du L?ch sang ti?ng Vi?t. C¨¢c b?n c?ng ??ng qu¨ºn gh¨¦ th?m Website c?a ?¨¤i ?c Ch?u theo ??a ch? www.bayvut.com , hay m? website c?a AMES theo ??a ch? ames.net.au Xin t?m bi?t qu¨ª b?n.