The document discusses emotional intelligence and its importance for leadership. Emotional intelligence (EI) refers to the ability to perceive, assess and manage one's own emotions and those of others. It describes EI as being smarter with feelings and outlines four key aspects of EI: self-awareness, self-management, social awareness, and relationship management. Tips are provided for building skills in each of these four aspects, which can help with success and effective leadership.
9. Emotional Intelligence, or EI,
describes an ability or capacity to
perceive, assess, and manage the
emotions of one's self, and of
others.
EQ, or Emotional Quotient, is how one measures Emotional Intelligence