This document discusses key performance indicators (KPIs) and provides examples. It describes the different types of KPIs including process, input, output, leading, lagging, outcome, qualitative, and quantitative KPIs. The document also outlines steps for creating KPIs such as defining objectives, identifying key result areas and tasks, and determining methods to measure results. Additionally, it discusses mistakes to avoid when building KPI systems like creating too many KPIs and ensuring KPIs change based on goals.