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Feliex Xavier. A
#182, Sri Krishna Nagar, Byrathi Bande, Hennur Main road, Kannur- PO, Bangalore-562149. India.
Phone: +91 9900567129/ Email: feliexxavier@yahoo.com
Supply chain and Logistics professional with over 12 years along with Multi Nationals like Wal-mart, TNT and Aramex, also with domestic
pioneers like TCI XPS, Gati & Flipkart.
Key expertise in Retail warehousing, distribution & transportation, Last mile  distribution, Domestic & International Courier & Cargo
distribution & Line haul Mapping, Reverse Logistics, Key account Management, CSR initiatives, 3PL Management  approx -150 + heads.
Seeking a Management level assignment in
DISTRIBUTION & TRANSPORTATION, LOGISTICS
 Currently working with Indias leading online retail seller, responsible for last mile delivery with given time slot with standards
for Karnataka operations along with delivery partner over 100 heads. (Since May-14 to till date)
 Previously worked with (Retail Industry) as Asst. Manager - Distribution & Transportation with RETAIL GAINT, WALMART
formerly JV with Bharti Wal-Mart P Ltd, responsible for improve OTIF & in-stock level of south & west India (as per Wal-Mart
Global standards) along with 3PL Management 臓V 150 heads. (+3 years)
 Previously (Logistics & Transportation Industry) with Logistics Multi-National companies Europe based TNT (3 Years) & Gulf
Logistics GAINT Aramex (1 Year) and Domestic pioneers TCI XPS (3 Years), Gati & AFL (+1 Year).
 Passion for excellence, integrating in everything, empowering associates to deliver, adapting to market needs and strive for
change management.
 Possess strong expertise in Distribution & Transportation, last mile distribution, Reverse Logistics, Line haul mapping (Domestic
& International) and re aligning distribution systems to produce greater effectiveness leading cost efficient operations and
optimization of available resources.
 Effective leader, continuous investment in training and motivation to team to deliver higher levels of productivity and build
positive relations with superiors and pears.
 Excellent interpersonal skills, good effective communicating skills, capable of making quick and sound decisions, shouldering
additional responsibilities and performing under pressure.
AREAS OF EXPERTISE
Distribution - Customer Service.
 Managing last mile distribution for Karnataka and ensuring shipment delivered within delivery slot selected by customer along
Reverse pickups.
 Managing store in-stock levels more than 95 % (Including west regions store which are 80% DSD based model.) Improved
customer satisfaction with best in class OTIF. (99.96% is best in Indian Retail Industry) Re-Align Route to Market to provide the
best possible system of distribution and material movement from produce to end customer. Interact with stores for
continuous improvement. Measure to control damage and shrink during transit.
Logistics: - Transportation
 Exert control over transportation, service providers and material handling. Mange with existing fleet for regular dispatches to
stores and Backhaul operations. Identify new vendors, negotiate and finalize the terms with service providers.
 Rationalize vendor rates as per business requirement.
 Dynamic line haul to reduce transport cost.
Operations: - 3 PL Management, Associates training & development
 Supply chain and Logistics professional with over 12 years along with Multi Nationals like Wal-mart, TNT, Aramex, TCI XPS and
Gati Key expertise in Retail warehousing, distribution & transportation, Last mile distribution, Domestic & International Courier
& Cargo distribution & Line haul Mapping, Reverse Logistics, Key account Management, CSR initiatives, 3PL Management
approx. -150 heads.
 Using the existing resources to produce the better results.
 Develop the individuals as multi task oriented.
Professional Experience:
Company: Instakart Services P Ltd (Flipkart) - Period: May-2014 to till date.
Position: City Manager  Last Mile distribution (Tamilnadu)  May-2014 to June-2015.
Manager- Last Mile distribution (Karnataka)  July-2015 to till date.
Responsibility Outline: Last Mile distribution, Slotted delivery > 98%, Prexo & RVP process, Reduction of cost ( Fixed & Variable)
Key Accomplishments
o Handled highest volume of the country (2000 deliveries per day Large items during BBD sales ) with zero escalations
o Layout designing to improve operations efficiency and increase the productivity and optimized vehicles capacity.
o Reduced CPU by 20%
o Improved productivity and set a standard for the country.
o Multi delivery cycle model to optimize fixed kms.
o Rationalized fixed kms as per business requirement.
o Reduced transport cost 20%.
o 100 % delivery as per delivery slot chosen by customer.
o Zero  Non Customer dependency
o Reverse logistics maintained as per SOP.
Company: Bharti Retail Ltd. (Formerly a joint Venture with Bharti Wal-Mart P Ltd) - Period: Dec-2010 to Apr-2015.
Position: Asst. Manager Distribution & Transportation (South & West Region)
Responsibility Outline: Distribution & Transportation Stores In -stock, OTIF, 3PL Management.
Key Accomplishments
o Transport cost is maintained less than 1.5 % for the last 3 years YTD.
o Dynamic deliveries are introduced to improve the store in stock by > 95% from 92%.
o Maintained OTIF more than 99% from the start of operations.
o Reduced loading and unloading time by less than 2 Hrs by palletize loading.
o Dedicated vehicles are rotated effectively to reduce the transport cost by 30 %.
o Fleet reviewed based on sales forecast
o Fleet size planned accordingly to sustain Transport cost.
o Backhaul operations were implemented to optimize empty miles of dedicated vehicles.
o DSD CC & FOC Operations were implemented to improve the store fill rate and reduce the transport cost.
o Time motion study done for all new opening stores and highlight operational requirement to D & C team.
o Training to Pickers, MHE handlers, Packers & Loaders as per requirement.
o Supported in DC Re-profiling as per business requirement.
o Lassoing with Govt. Officials`` for various licenses like Trade, 365days, APMC, W&M, etc..
o Conducted CSR programs like Blood donation, Eye Checkup camp, General medical checkup.
Company: Gati Ltd.- (Period: May-2010 to Nov-2010.)
Position: Sr.Executive : Operations.
Responsibility Outline: Delivery & Pickup Route Planning, On time delivery & pickup, Cash Flow, training.
Key Accomplishments
 Dynamic route delivery plan introduced to increase delivery performance more than 95 % from 90 %.
 Integrated route were implemented for delivery and picking in same vehicle.
 On time cash remittance to finance of FOD/COD/PAID
 Training conducted to team, handlers and vendors to adhere company policy.
 Pre plan for next day operations.
Company: AFL Wiz P Ltd (Oct-2009 to April-2010)
Position: Asst.Manager : Service Quality.
Responsibility Outline: SOP Formulation & Implementation, Service performance analysis.
Key Accomplishments
 Delivery and Pickup SOP formulated and implemented for the customers like Madura Garments, Naptol.
 Suggestions given to operations team to improve delivery, pickup & line haul service level.
 Root cause analysis for failures and precautionary measures suggested to operations team to improve service level.
Company: TNT India Pvt Ltd. (Oct-2006 60 Sep-2009)
Position: Executive: Key Account Operations - (Period: Jan-2008 to Oct-2009)
Responsibility Outline: Key Account Operations, Reverse Logistics, Hub- Operations.
Key Accomplishments
Project - Nokia reverse logistics distribution
 Pickup Plan for across South region from all Nokia service centers.
 Consolidation in a Master bag.
 Dispatch to IMC Nokia centre by next available line haul.
 Follow up with IMC for each IMEI.
 Receiving from IMC.
 Deliveries to Nokia Service Centre.
 SLA maintained more than 99 %
Project: Volvo - Spare Part Distribution.
 Delivery Plan for all VOR parts.
 Delivery route planning and line haul mapping for both Air & Road movements.
 Introduced dynamic line hauls to meet the customer requirements.
 Crisis management.
 Study the customer requirement and plan deliveries accordingly.
Position: Supervisor - Hub Operations- (Period: Oct-2006 to Dec-2007)
 Domestic & International sector wise bagging, Line haul mapping. (Air & Road Shipments)
 Domestic & International Cargo & Courier Clearance from Airlines.
 On time connection / retrieval from Airlines.
 Bagging as per Airline guidelines.
 Shipments shorting and de-bagging based on respective service centers.
 LCCS reporting to HO on daily basis.
 On time dispatch of vehicle to respective service centers.
Company: Aramex India P Ltd. (Period: Jan-2006 to Sep-2006.)
Position: Executive -Hub operations.
Responsibility Outline: Hub- Operations.
Key Accomplishments
 Domestic & International sector wise bagging, Line haul mapping. (Air & Road Shipments)
 Domestic & International Cargo & Courier Clearance from Airlines.
 On time connection / retrieval from Airlines.
 Bagging as per Airline guidelines.
Company: India Trans Express Services. (Period: Jun-2001 to Dec-2005.)
Position: Executive - Part-time
Company: XPS Cargo Services- (Aug-1998- Apr-2001)
Computer Skills:
 Working knowledge in MS-Word, Excel, and Oracle.
 Good Presentation skills in power point.
 Certification and awards Participated and completed Management Development 201 Course.
 Received Walk to talk award for the month of Sep-2013.
Personal Details
Educational Qualification: B.Sc (Physics from Loyola College, Chennai) with 66%. (2001-2004)
Completed MBA (Supply chain & Logistics) from Madurai Kamaraj University
(2014-15 Batch -Last semester result Expected by Mar-2016)
Father Name: A.P.Arockia Dass.
Date of Birth: 16-11-1980.
Mother Tongue: Tamil.
Languages Known: Tamil, English, Hindi & Kannada.
Marital Status: Married.
Passport No: H 4928656
Hobbies: Listening music & Writing Poems.
Interest: Playing Cricket & Compeering stage shows.
Declaration
I hereby declare that the above given details are true and best of my knowledge.
Thanking You.
With Regards
A.Feliex Xavier.

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Feliex Xavier

  • 1. Feliex Xavier. A #182, Sri Krishna Nagar, Byrathi Bande, Hennur Main road, Kannur- PO, Bangalore-562149. India. Phone: +91 9900567129/ Email: feliexxavier@yahoo.com Supply chain and Logistics professional with over 12 years along with Multi Nationals like Wal-mart, TNT and Aramex, also with domestic pioneers like TCI XPS, Gati & Flipkart. Key expertise in Retail warehousing, distribution & transportation, Last mile distribution, Domestic & International Courier & Cargo distribution & Line haul Mapping, Reverse Logistics, Key account Management, CSR initiatives, 3PL Management approx -150 + heads. Seeking a Management level assignment in DISTRIBUTION & TRANSPORTATION, LOGISTICS Currently working with Indias leading online retail seller, responsible for last mile delivery with given time slot with standards for Karnataka operations along with delivery partner over 100 heads. (Since May-14 to till date) Previously worked with (Retail Industry) as Asst. Manager - Distribution & Transportation with RETAIL GAINT, WALMART formerly JV with Bharti Wal-Mart P Ltd, responsible for improve OTIF & in-stock level of south & west India (as per Wal-Mart Global standards) along with 3PL Management 臓V 150 heads. (+3 years) Previously (Logistics & Transportation Industry) with Logistics Multi-National companies Europe based TNT (3 Years) & Gulf Logistics GAINT Aramex (1 Year) and Domestic pioneers TCI XPS (3 Years), Gati & AFL (+1 Year). Passion for excellence, integrating in everything, empowering associates to deliver, adapting to market needs and strive for change management. Possess strong expertise in Distribution & Transportation, last mile distribution, Reverse Logistics, Line haul mapping (Domestic & International) and re aligning distribution systems to produce greater effectiveness leading cost efficient operations and optimization of available resources. Effective leader, continuous investment in training and motivation to team to deliver higher levels of productivity and build positive relations with superiors and pears. Excellent interpersonal skills, good effective communicating skills, capable of making quick and sound decisions, shouldering additional responsibilities and performing under pressure. AREAS OF EXPERTISE Distribution - Customer Service. Managing last mile distribution for Karnataka and ensuring shipment delivered within delivery slot selected by customer along Reverse pickups. Managing store in-stock levels more than 95 % (Including west regions store which are 80% DSD based model.) Improved customer satisfaction with best in class OTIF. (99.96% is best in Indian Retail Industry) Re-Align Route to Market to provide the best possible system of distribution and material movement from produce to end customer. Interact with stores for continuous improvement. Measure to control damage and shrink during transit. Logistics: - Transportation Exert control over transportation, service providers and material handling. Mange with existing fleet for regular dispatches to stores and Backhaul operations. Identify new vendors, negotiate and finalize the terms with service providers. Rationalize vendor rates as per business requirement. Dynamic line haul to reduce transport cost. Operations: - 3 PL Management, Associates training & development Supply chain and Logistics professional with over 12 years along with Multi Nationals like Wal-mart, TNT, Aramex, TCI XPS and Gati Key expertise in Retail warehousing, distribution & transportation, Last mile distribution, Domestic & International Courier & Cargo distribution & Line haul Mapping, Reverse Logistics, Key account Management, CSR initiatives, 3PL Management approx. -150 heads. Using the existing resources to produce the better results. Develop the individuals as multi task oriented.
  • 2. Professional Experience: Company: Instakart Services P Ltd (Flipkart) - Period: May-2014 to till date. Position: City Manager Last Mile distribution (Tamilnadu) May-2014 to June-2015. Manager- Last Mile distribution (Karnataka) July-2015 to till date. Responsibility Outline: Last Mile distribution, Slotted delivery > 98%, Prexo & RVP process, Reduction of cost ( Fixed & Variable) Key Accomplishments o Handled highest volume of the country (2000 deliveries per day Large items during BBD sales ) with zero escalations o Layout designing to improve operations efficiency and increase the productivity and optimized vehicles capacity. o Reduced CPU by 20% o Improved productivity and set a standard for the country. o Multi delivery cycle model to optimize fixed kms. o Rationalized fixed kms as per business requirement. o Reduced transport cost 20%. o 100 % delivery as per delivery slot chosen by customer. o Zero Non Customer dependency o Reverse logistics maintained as per SOP. Company: Bharti Retail Ltd. (Formerly a joint Venture with Bharti Wal-Mart P Ltd) - Period: Dec-2010 to Apr-2015. Position: Asst. Manager Distribution & Transportation (South & West Region) Responsibility Outline: Distribution & Transportation Stores In -stock, OTIF, 3PL Management. Key Accomplishments o Transport cost is maintained less than 1.5 % for the last 3 years YTD. o Dynamic deliveries are introduced to improve the store in stock by > 95% from 92%. o Maintained OTIF more than 99% from the start of operations. o Reduced loading and unloading time by less than 2 Hrs by palletize loading. o Dedicated vehicles are rotated effectively to reduce the transport cost by 30 %. o Fleet reviewed based on sales forecast o Fleet size planned accordingly to sustain Transport cost. o Backhaul operations were implemented to optimize empty miles of dedicated vehicles. o DSD CC & FOC Operations were implemented to improve the store fill rate and reduce the transport cost. o Time motion study done for all new opening stores and highlight operational requirement to D & C team. o Training to Pickers, MHE handlers, Packers & Loaders as per requirement. o Supported in DC Re-profiling as per business requirement. o Lassoing with Govt. Officials`` for various licenses like Trade, 365days, APMC, W&M, etc.. o Conducted CSR programs like Blood donation, Eye Checkup camp, General medical checkup. Company: Gati Ltd.- (Period: May-2010 to Nov-2010.) Position: Sr.Executive : Operations. Responsibility Outline: Delivery & Pickup Route Planning, On time delivery & pickup, Cash Flow, training. Key Accomplishments Dynamic route delivery plan introduced to increase delivery performance more than 95 % from 90 %. Integrated route were implemented for delivery and picking in same vehicle. On time cash remittance to finance of FOD/COD/PAID Training conducted to team, handlers and vendors to adhere company policy. Pre plan for next day operations.
  • 3. Company: AFL Wiz P Ltd (Oct-2009 to April-2010) Position: Asst.Manager : Service Quality. Responsibility Outline: SOP Formulation & Implementation, Service performance analysis. Key Accomplishments Delivery and Pickup SOP formulated and implemented for the customers like Madura Garments, Naptol. Suggestions given to operations team to improve delivery, pickup & line haul service level. Root cause analysis for failures and precautionary measures suggested to operations team to improve service level. Company: TNT India Pvt Ltd. (Oct-2006 60 Sep-2009) Position: Executive: Key Account Operations - (Period: Jan-2008 to Oct-2009) Responsibility Outline: Key Account Operations, Reverse Logistics, Hub- Operations. Key Accomplishments Project - Nokia reverse logistics distribution Pickup Plan for across South region from all Nokia service centers. Consolidation in a Master bag. Dispatch to IMC Nokia centre by next available line haul. Follow up with IMC for each IMEI. Receiving from IMC. Deliveries to Nokia Service Centre. SLA maintained more than 99 % Project: Volvo - Spare Part Distribution. Delivery Plan for all VOR parts. Delivery route planning and line haul mapping for both Air & Road movements. Introduced dynamic line hauls to meet the customer requirements. Crisis management. Study the customer requirement and plan deliveries accordingly. Position: Supervisor - Hub Operations- (Period: Oct-2006 to Dec-2007) Domestic & International sector wise bagging, Line haul mapping. (Air & Road Shipments) Domestic & International Cargo & Courier Clearance from Airlines. On time connection / retrieval from Airlines. Bagging as per Airline guidelines. Shipments shorting and de-bagging based on respective service centers. LCCS reporting to HO on daily basis. On time dispatch of vehicle to respective service centers. Company: Aramex India P Ltd. (Period: Jan-2006 to Sep-2006.) Position: Executive -Hub operations. Responsibility Outline: Hub- Operations. Key Accomplishments Domestic & International sector wise bagging, Line haul mapping. (Air & Road Shipments) Domestic & International Cargo & Courier Clearance from Airlines. On time connection / retrieval from Airlines. Bagging as per Airline guidelines.
  • 4. Company: India Trans Express Services. (Period: Jun-2001 to Dec-2005.) Position: Executive - Part-time Company: XPS Cargo Services- (Aug-1998- Apr-2001) Computer Skills: Working knowledge in MS-Word, Excel, and Oracle. Good Presentation skills in power point. Certification and awards Participated and completed Management Development 201 Course. Received Walk to talk award for the month of Sep-2013. Personal Details Educational Qualification: B.Sc (Physics from Loyola College, Chennai) with 66%. (2001-2004) Completed MBA (Supply chain & Logistics) from Madurai Kamaraj University (2014-15 Batch -Last semester result Expected by Mar-2016) Father Name: A.P.Arockia Dass. Date of Birth: 16-11-1980. Mother Tongue: Tamil. Languages Known: Tamil, English, Hindi & Kannada. Marital Status: Married. Passport No: H 4928656 Hobbies: Listening music & Writing Poems. Interest: Playing Cricket & Compeering stage shows. Declaration I hereby declare that the above given details are true and best of my knowledge. Thanking You. With Regards A.Feliex Xavier.