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- 1. JD-3E Hari nagar Email: ss28sep@gmail.com New Delhi – 1100064 Phone No: 09910031695 Siddharth Saurav Aspiring for mid level assignments in LOGISTICS /SCM /E-COMMERCE/WAREHOUSING with a front line organization. Preferred Industry: Supply chain, Logistics, Cargo,Transportation and E-commerce PROFESSIONAL ABRIGEMENT  A competent professional with 5 years of experience in Operations, Logistics, Supply chain management. Warehousing and Quality.  Analysis of Marketing & Promotional activities based on the market requirement.  Deft in handling overall functioning of processes & implementing processes in line with the pre-set guidelines.  Proficient in mapping client’s, identifying improvement areas & implementing measures to maximize customer satisfaction levels.  Possess excellent interpersonal, communication & organizational skills with proven abilities in team management & customer relationship management. ORGANIZATIONAL HIGHLIGHTS Presently working with WS retail private ltd (Flipkart) as an assistant manager from 02 Jan 2014 Key Competencies: A. Driving Performance & profitability Communicating Vision & Purpose - Communicate a compelling & inspired vision of what needs to be achieved for the business to realize its mission and goals. Gains commitment from all involved in delivering their specific part Result focus - Sets realistic and stretching performance expectations for self and others. B. Business Focus and Understanding Business acumen - Understand the business and business environment and uses this knowledge to leverage results for the Company Customer focuses - Successfully address unrealistic customer expectations and achieves an acceptable compromise. Sets and communicates clear standards relating to customer service such as normal, NDD/SDD (Next/Same day delivery) services. C. Succeeding through People Managing Innovation - Inspires others to challenge business thinking, conventional views and practices. Promotes and supports an environment where innovative ideas can be developed and turned into benefits for the business. D. Personal Effectiveness Judgment and Decision making – Is objective and uses sound judgment across all business situations. Always acts in the company’s overall best interests. Influence and Impact - Plans ahead and gains commitment to ideas / changes through building support and by effectively communicating the potential impacts and benefits.
- 2. Skills and Experience  Develop, mentor and motivate the team to achieve organizational continuity and expertise.  Managing manpower strength of 11 Hub Incharge and 37 team leaders.  Handling Volume of minimum 11000shipments/day for NCR and 2300/day for rest of Haryana in peak days its 2 to 3 times of the current load.  Managing 90 Ecco vans for last mile delivery and market place.  Handling a cash of approx. 1.5 crore daily including POS transaction.  Controlling smart device delivery updation/BYOD for real time updation and focusing on POS for transaction to minimize the cash risk.  Accountable for meeting the target of Day0 – 90% with P2D 85%  Responsible for opening new hubs with all setups as per business requirement.  Financial budgeting & execution - PNL accountability of Hub operations.  Responsible for org plan, vendor evaluation, controlling costs and achievement of required service levels for hub  Work closely with HR, Administration, Marketplace teams to ensure relevant sharing of information and agreement on actions and with Engineering & Technology/ IT teams to build strong technology/System/Processes for Delivery Hub.  Provide innovative & cost effective solutions for a fast paced and rapidly evolving e- commerce market in a challenged infrastructure environment Reverse logistics  Handling a pickup of 1500 on daily basic from my region  Ensure all pickup are meeting the content mentioned on the pickup sheet.  Ensure 100% connection is done for RTO and RVP on the same day. Market place  Managing account of market place seller  Handling 500 sellers in my area with a daily pickup of 4500  Instructing 100% pickup and connection to mother hub on daily routine Worked as Logistics executive and acting as business analyst for pan India with Quantium mail logistics solutions India pvt Ltd (A company of Singapore post Ltd) Logistics, Delivery Network & E-Commerce  Improved on-time branches delivery more than 6% by instituting a delivery schedule, reducing operational delays by reengineering loading and dispatch processes, and implementing a TMS (transportation management system).  Provide accurate routing information as delivery times and locations are coordinated.  Obtaining quotes for transportation and also making cost comparisons.  Managing returns and rejections promptly with suppliers  Coordinate incoming and outgoing shipments and deliveries.  Supervise up to 30 staff members, including preparing rosters, Skill matrix, leave plan and leading staff evaluations.  Engaged in preparing SOP for line haul, Delivery network, RTO, escalation matrix etc.
- 3.  Worked on productivity of GSA’s (Biker’s, Cyclist, and Footer’s).  Worked on DAMIC to initiate any project. Warehousing  Done projects for Naaptol and collateral for 6 weeks and handed over to stake holders.  Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program and operational and procedures.  Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.  Control inventory levels by physical counts; reconciling with data storage system.  Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Transformation, Lean, Six sigma, Kaizen & 5s  Lead manufacturing leadership team that delivered bottom-line improvements through effective implementation of standardized work, management by takt time, Cycle time, workplace organization, visual management resulting in 40% increase in operational efficiency through the flawless execution and compliance to standardization.  Responsible to short lead times, higher quality and lower operating costs.  Responsible for implementing strategies to increase efficiency, maintain quality, and ensure continuous improvement of production, processes and procedures.  Implemented work cells, with visual shop floor control, made effective use of 5S, kaizen, waste elimination.  Risk assessment through FMEA (Process/Design) Worked as an executive with GATI limited and IPS express from 06th April 2010 to 17th June 2012  Handling the inbound and outbound operations along with sales.  Tracking of each vehicle with proper follow up to run the operations smoothly  Coordinating with all the branches for on time pickup and delivery  Monitoring of proper Preparation of TC, updating of PDC, MR approve, docket entry, docket approve and maintaining service level such as ABSL, ASL, DSL.  Motivating my team members and playing a leadership quality within them.  Conversion of prospects into our business partner along with the help of associates.  Customer combing and Market research to promote our brand.  Payment follow up and collection with our contractual customer.  Making a report of (DEPS) damages, extra, pilferage, short for the customer and monthly sales report.  Doing survey within the territory and making research report accordingly where the potential is less EDUCATIONAL CREDENTIALS  Completed M.B.A. with speclization in Finance and Marketing in 2010.  Completed B.Com (Accounts honours) with in 2008.  Intermediate from Holly mission high school, Bihar (A.I.C.B.S.E) with in 2004.  High School from Notre dame academy, Bihar (A.I.C.B.S.E) with in 2002. IT PROFICIENCY  Knowledge of oracle based GEMS, Operating system MS-DOS, WINDOW 98/2010/XP  Package OPEN-OFFICE (Word , Excel , Power point) Other e-mail Internet surfing etc. PERSONAL DETAILS Father’s name: Shree Kant Shaw Date of Birth: 28th September 1985 Marital status: Single
- 4. Permanent Address: Sadar bazaar avantika more Jamalpur, Munger, Bihar (SIDDHARTH SAURAV) DATE: PLACE: Delhi