GAURAV KUMAR CV
- 1. GAURAV KUMAR Email: saijigaurav@gmail.com Contact: +91 99-99-322678 PROFESSIONAL SYNOPSIS Manager – Finance Dynamic leader with 7+ years’ experience in maintaining an efficient work flow of all finance office processes. Track record of verifying lien payoff balances and automotive insurance policies. In-depth knowledge of dealership finance and sales procedures. Proven ability to establish and maintain good working relationships with vendors, coworkers and financial organizations. Sales & Finance – Automobile Segment Skills & Abilities ∑ Managing paperwork ∑ Competitive attitude ∑ Product knowledge ∑ Handling quotations ∑ Periodic forecasts ∑ Sales goals Tracking ∑ Maintaining Payments ∑ Preparing reports ∑ Educating customers ∑ Ensured compliance to all federal and state regulations. ∑ Managed all finance office processes and ensured efficient work flow of same. ∑ Administered work according to product pricing guidelines. ∑ Evaluated all payoff balances and automotive insurance policies. ∑ Reviewed customer signatures and prepared copy of prime documents. ∑ Prepared deliveries and ensured accuracy in all. ∑ Coordinated with sales teams and managed structure of deals. ∑ Monitored vehicle deposit receipts for customers. Client Relationship Management ÿ Managing customer centric operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms. ÿ Interfacing with clients for understanding their requirements & suggesting the most viable solutions / products and cultivating relations with them for customer retention & securing repeat business. ÿ Developing relationships with the institutional customers in target markets for business development. ♦Reference: Available on request Professional Experience ORGANISATIONAL EXPERIENCE (1) Name of Organization : Concorde Motors India Ltd.(A 100% SUBSIDIARY OF TATA MOTORS LTD.) Designation : Manager – Finance (Delhi Business Unit) Duration : From Feb 2012 to Till Date.
- 2. Key Deliverable: ∑ Analyzed customer requirements and recommended products to maximize profits for dealers. ∑ Coordinated with lenders on various loan programs on a regular basis. ∑ Developed loan packages for lenders and maintained accuracy. ∑ Designed and ensured achievement of all production goals. ∑ Ensured compliance to all company policies and procedures. ∑ Managed all processes according to customer satisfaction. (2) Name of Organization: T. R. Sawhney Motors Pvt. Ltd. (Authorised dealer of Maruti) Designation : Finance Manager. Duration : From Dec 2011 to Jan 2012. Key Deliverable: ∑ Working as Finance Head for car finance in the Delhi & NCR. ∑ To identify potential customers and sell in a structured and target oriented way. ∑ Develop DSA’s & other channels for company. ∑ Nurture Business Relationship with “Dealers” in the territory and arrange funding for vehicles sold in the Delhi & NCR. ∑ Adhere to Quality Systems and Procedures and suggest ways to improve them continuously. ∑ Managing Retail Counters through DST covering different areas of Delhi & NCR. ∑ Managing activity & Product Promotion Activity quarter wise for product establishment through Demo’s, Loan Mela, Customer meets etc. ∑ Guiding the fellow executive & advice to work in the right direction, right market, and right segment to achieve sales & finance targets. ∑ Making the good relationship with all the leading financer (Banks) to get the product comfort and as well as to en-cash the relation in Sales of CAR in getting new queries and customers. (3) Name of Organization : Magma Fincorp LTD. Designation : Relationship Manager. Duration : From July 2008 to Nov 2011. Key Deliverable: ∑ Maintained effective relationships with dealers, DSA and clients. ∑ Developed processes for collecting all relevant loan application information from dealers. ∑ Monitored competitive products and developed programs accordingly. ∑ Designed and ensured achievement of all sales goals.
- 3. ∑ Coordinated with lenders on various loan programs on a regular basis. ∑ Developed loan packages for lenders and maintained accuracy. ∑ Designed and ensured achievement of all production goals. ∑ Ensured compliance to all company policies and procedures. ∑ Managed all processes according to customer satisfaction. EDUCATION CREDENTIALS ∑ B.Sc from Eiilm Sikkim University. ∑ 12th Class from, Board of High School and Intermediate Education, U.P. ∑ 10th Class from, Board of Secondary Education, U.P. Personal Details ♦ DOB: 3rd , Feb, 1986 ♦ Marital Status: Married ♦ Languages: English, Hindi, Punjabi. TECHNICAL PROFICIENCY ß Windows, MS-Office Package (Word, Excel, Power point). ß Internet Applications, Oracle AWARDS AND ACHIEVEMENTS ß Division level player of Cricket. ß Volley Ball Player at School level. EXTRACURRICULAR ACTIVITIES ß Occupied Administrative positions during Cultural, Sports and Technical Events. ß Involved in community services as scout such as Eye camps, blood donation camps. ß Coordinator (Annual function) OTHER RELEVANT DETAILS I offer an attitude of excellence and diligence backed up with good practical experience. I would aim to be a valuable asset to your company and work in earnest to excel. My ability to learn quickly, apply what I learn efficiently and love for challenging work would help add value to every study or project that I am a part of. I am looking for an opportunity to be among the best so that I can work harder to reach my ultimate ambition of being one of them. I'm interested in learning to manage sales, people and business situations and enjoy leadership, communication and challenging work. My strengths include the ability to learn quickly, good communication skills, logical reasoning and creativity, an attitude for excellence and strong work ethics. Self-confidence and positive thinking. NAME DATE PLACE