Gugulethu Zikalala is a South African female born in 1986 with qualifications in business from Boston Business College and Computer Training Institute. She has over 6 years of work experience in compliance, administration and quality assurance roles at various banks. Her most recent role is as a Quality Assurer at First National Bank where she has been employed since 2014 and has been appointed second-in-charge to her team leader. She lists strong computer skills and enjoys cooking, reading and spending time with family in her spare time.