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Himanshu
- 1. HIMANSHU KUMAR GUPTA Mobile: +91-9910246985 E-Mail: himanshukgupta786@gmail.com A competent professional, in quest of challenging assignments in Sales & Marketing with an organization of high repute preferably in Construction Equipment industry CAREER PRÉCIS  A result driven professional with nearly 12 years of experience in: Sales & Marketing New Product development Product placement Dealer management Team training and development Business presentations Man Management Team Management Product training  Hands-on experience in looking after projects and milestones while ensuring projects complied with all cost and scope specifications  Championed creative sales & marketing initiatives, enhanced business volumes and promoted products in the segment  Expert in carrying out analysis of market trends/ requirements, collating market intelligence reports and thereby chalking out measures for countering competition  Resourceful in framing strategies for establishing greater awareness about company & its products and building brand focus in conjunction with operational requirements  Adroit in implementing sales processes for sales optimization, yield improvement and developing guidelines for the Dealer team to entire territory  Deft in looking after various stages of manufacturing, assembly and commissioning of total unit  Proficiency in managing the commissioning activities & maintenance of a wide range of machinery & equipments; implementing process enhancement & quality control techniques  Adept in managing maintenance operations for reducing breakdown / downtime & enhancing operati onal effectiveness of equipment  An effective communicator with strong analytical, problem solving & organizational abilities CORE COMPETENCIES Sales & Marketing  Responsible for driving sales target achievement in vehicles and process implementation for CSI/SSI  Involved in sales forecast, recruitment & training of dealer personnel, preparation of their KRAs, MOPs/ goal setting, targets of dealer personnel, performance review of dealer personnel  Monitoring the entire gamut of tasks involved in sales & marketing operations such as machine demo, customer meet & fuel trials to achieve the sales growth  Developing new clients and negotiating with them for securing profitable business  Forecasting sales targets and executing them in a given time frame thus enhancing client  Handling Presentations, Product demos and interaction with all key people and convince them implicitly, closing the case keeping all the major aspects in front and increased sales growth Channel & Distribution Management  Planning & Developing and appointing new business partners to expand product reach in the market  Interacting with the dealers and distributors to assist them to promote the product New product development  Study competitor machines & prepare product comparison to strengthen sales team’s knowledge of competition products.  Build relationship with attachmentmakers to enhance the speed of response for enquiries related to attachments.  Localization of parts (part development activity). Mainly, fast selling items like batteries, chargers, tyres etc. to be developed and handed over to purchase/operations team.  MIS reports preparation.
- 2. Client Relationship Management  Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms  Identifying improvement areas & implementing measures to maximize customer satisfaction levels Team Supervision  Monitoring, recruiting, training & motivating the manpower and providing direction to the sales team for ensuring optimum performance and enhancing their professional and soft skills  Analyzing the performance of team members for assigning targets on a regular basis Operations & Maintenance  Planning & implementing preventive & breakdown maintenance schedules of utilities for improving overall reliability and safety of equipment & machinery  Conducting failure investigation analysis to identify gaps & take corrective measures so as to reduce equipment downtime & maximize plant availability  Allocating equipment, managing breakdown, scheduling & planning of maintenance and coordination with other service department Quality Assurance  Undertaking root cause analysis of problems and developing effective counter measures initiating Kaizen/ improvement ideas generation & implementation  Taking stringent quality measures including preparation of necessary documents to ensure compliance with above standards & customer requirements  Preparing Standard Operating Procedures specification and protocol for different activities Production Operations  Planning & executing production operations, while managing the workmen for achieving the periodic production targets by following SOPs, manuals & work instructions for production operations for the unit  Reducing rejection level & rework through continuous up-gradation of quality circles to observe better compliance in line with changing customer requirement Team Management  Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of project targets  Creating & sustaining dynamic environment that fosters development opportunities EMPLOYMENT RECITAL Since Feb’04 with JCB India Limited, Faridabad As Vehicle assembly Production & Quality Manager Growth Path: Feb’04 toDec’04 D.E.T (Diploma Engineer Trainee) Jan’05 to Dec’07 Junior Manager Jan’08 to Feb’12 Assistant Manager Since Mar’12 Assistant Manager Sales & Marketing Construction equipment Backhoe Loader And Pick & carry cranes Key Deliverables:  Performing the gathering n and analysis of customer, competition and market information  Managing & monitoring sales & marketing operations, increasing sales growth and driving sales initiatives in order to achieve business goals  Understanding business needs, its strategic direction and identifying initiatives that will allow a business to meet those strategic goals  Planning and scheduling individual/ team assignments to achieve preset goals within the time, quality & cost parameters  Taking initiatives, designing events and implementing various marketing events for increasing sales  Involved in business planning and analysis for assessment of revenue potential in business opportunities  Forecasting day-to-day plans/ schedules, along with resource allocation and machine loading for optimum output  Implementing quality tools to ensure process capability as per specifications/ requirements  Developing quality plans & ensuring quality assurance for equipment by inspection control at various stages & process as per standard
- 3.  Conducting assessment of possible safety & environmental hazards; administering the performance of work quality and recommending corrective actions to resolve the issues Highlights:  Cost savings by closing deals under COB limit and valuable feedback provided by customers  Make path line to competent competition  Monthly training to dealership 2 hrs  Project monitoring provided by JCB PROFESSIONAL ENHANCEMENTS  Training on Right First Time  Training for Development Managers certified by CII EDUCATION  BE (Manufacturing Engineering) from BITS, Pilani in 2010  Diploma (Mechanical Engineering) from U.P Technical Board, Lucknow in 2003 IT Skills: Well versed with MS-Office & Internet Applications PERSONAL DOSSIER Date of Birth: 2nd January 1985 Languages Known: English, Hindi Location Preference: NCR, Lucknow, Varanasi & NZ *Please refer Annexure ANNEXURE NOTABLE ACCOMPLISHMENTS  Actively participated on SAP PP module as Production Order Generation, Scrap, PR-Generation, Z Table, Consumable, etc.  Implemented the KAIZEN norms & PIS for timely resolution of all the issues & accelerating the pace of activities and initiated CAPA against the field concerns within time frame  Involved in manufacturing & Selling Js80, Js210, 3dx, 4cx, 430z, Skid Steer 160, Skid Steer 170  Recognized as Kaizen Mentor in the department and served as Core Team Member of E.H.S. Department  Demonstrated efficiency & resolved quality problem through Quality Circle & PIP  Dexterously implemented standard operating Procedures (S.O.P) for all assemblies  Successfully established process control to achieve higher process efficiency levels enhanced the manufacturing practices by actively participating in the suggestion schemes, quality circles and kaizen improvements practices  Holds the distinction of manufacturing plantar-a newly tracked excavator (JS200/P-94)  Effectively established a solid focus on long-term continuous improvement activities through interaction with the entire Engineering and Operations Staff  Efficiently imparted continuous on the job training to the workforce for operational effectiveness and efficiency  Deftly resolving interpersonal issues and working towards a harmonious work environment  Experience in Backhoe loader & Tracked excavator assembly