際際滷

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HOWTO DEALWITH
DISRUPTIVE STUDENT
Medical Pharmacology Department
Gehad Sayed
Interaction
You can never guarantee control
Its not
personal
Stay calm
Decide when
to do
Be polite
Listen
understand
Decide what
to do
Explain
Follow
through
Document
Dont make the situation worse
The Dont Dos
 React aggressively
 Ignore the disruption
 Resort to sarcasm
 Punish the non-disruptive
DONT LET A CRISISTURN INTO A DRAMA
Types of disruptive students
 Noisy students
 Inattentive
 Late arrives
 Early leavers
 Domineering
 Rambling
 Distressed
 Authority challenger
Dealing with noisy student
 Consider starting with ground rules :please switch all phones off
 Clearly indicate the session has begun
 Direct approach :Please dont talk/use your mobile phone
 Stop talking and make eye contact
 Speak more quietly
Dealing with noisy student (cont.)
 Question the area (not the student)
 Move to the noisy area
 Respond if the noise is interesting comment
 Break the class into mini-discussion groups
Dealing with inattentive student
 Weigh up the benefits of interceding before acting.
 Try to make eye contact
 Ask a question
 Relate the topic to assessment
 Keep the class active and interactive
Dealing with late arrivers
 Look for good reasons for them e.g. transport problem
 Avoid saying anything irretrievable
 Dont waste time in discussing excuses
 Let them know that the first 5 minutes will relate directly to
exam
How to deal with disruptive student
Dealing with early leavers
 Let them know that the last 5 minutes will relate directly to
exam
 Dont waste time in discussing excuses
Dealing with domineering students
In small
Groups
Make eye
contact
Make
them
contribute
Thank them
for
contribution
Ask
another
group
Dealing with rambling students
 Refocus the student's attention
 Restate relevant points
 Ask the student to summarize their main point
 Use visual aids and questions
Dealing with distressed students
 Dont become a student's counsellor
 Refer the student to the specialized
Dealing with challenges to your authority
 Consider recognizing their opinions
 Drawing the rest of the group into the discussion
 Do not be sidetracked or enter into an argument
 Discuss the issue out of class time
 Explain not defend- your position
Dealing with disruptive students
online
Disruption in online classes
 Delete any inappropriate postings
 Phone or email the disruptive student and objectively inform
the student of the problem and how they were disruptive
 Explain what the possible consequences will be if they
continue to be disruptive.
 Consider blocking the student from posting or removing that
student from the group.
 Save any postings for future reference.
Dont waste time
Time focused on disruptive
behavior is time that is not
being spent on facilitating
learning
How to deal with disruptive student

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How to deal with disruptive student

  • 1. HOWTO DEALWITH DISRUPTIVE STUDENT Medical Pharmacology Department Gehad Sayed
  • 3. You can never guarantee control
  • 4. Its not personal Stay calm Decide when to do Be polite Listen understand Decide what to do Explain Follow through Document
  • 5. Dont make the situation worse
  • 6. The Dont Dos React aggressively Ignore the disruption Resort to sarcasm Punish the non-disruptive
  • 7. DONT LET A CRISISTURN INTO A DRAMA
  • 8. Types of disruptive students Noisy students Inattentive Late arrives Early leavers Domineering Rambling Distressed Authority challenger
  • 9. Dealing with noisy student Consider starting with ground rules :please switch all phones off Clearly indicate the session has begun Direct approach :Please dont talk/use your mobile phone Stop talking and make eye contact Speak more quietly
  • 10. Dealing with noisy student (cont.) Question the area (not the student) Move to the noisy area Respond if the noise is interesting comment Break the class into mini-discussion groups
  • 11. Dealing with inattentive student Weigh up the benefits of interceding before acting. Try to make eye contact Ask a question Relate the topic to assessment Keep the class active and interactive
  • 12. Dealing with late arrivers Look for good reasons for them e.g. transport problem Avoid saying anything irretrievable Dont waste time in discussing excuses Let them know that the first 5 minutes will relate directly to exam
  • 14. Dealing with early leavers Let them know that the last 5 minutes will relate directly to exam Dont waste time in discussing excuses
  • 15. Dealing with domineering students In small Groups Make eye contact Make them contribute Thank them for contribution Ask another group
  • 16. Dealing with rambling students Refocus the student's attention Restate relevant points Ask the student to summarize their main point Use visual aids and questions
  • 17. Dealing with distressed students Dont become a student's counsellor Refer the student to the specialized
  • 18. Dealing with challenges to your authority Consider recognizing their opinions Drawing the rest of the group into the discussion Do not be sidetracked or enter into an argument Discuss the issue out of class time Explain not defend- your position
  • 19. Dealing with disruptive students online
  • 20. Disruption in online classes Delete any inappropriate postings Phone or email the disruptive student and objectively inform the student of the problem and how they were disruptive Explain what the possible consequences will be if they continue to be disruptive. Consider blocking the student from posting or removing that student from the group. Save any postings for future reference.
  • 21. Dont waste time Time focused on disruptive behavior is time that is not being spent on facilitating learning