How to progress in innovation within the health care domain?

Oct 2, 2012Download as PPTX, PDF1 like742 views

This document discusses how to progress innovation in healthcare. It advocates changing incremental innovations to more radical innovations through co-created products, services, and environments involving designers, patients, medical teams, and other stakeholders. A human-centered approach is recommended where the user is at the center of the innovation process. Inclusive design processes and creative design tools can help integrate disciplines and stakeholders to generate new ideas. Case studies on innovations for dementia patients and diabetes care that involved co-design are presented. The document concludes that true value comes from shifting perspectives on problems.

Health care domain
¿How to progress in
innovation?
Septembre 2012

M Ferruzca (UAM) JMª Monguet (UPC)

Radical innovations
Changing incremental innovations for radical innovations
through co-created products, services and environments.

- Designers
- Children’s
museum
- Daycare and
childhood
development
experts

Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html

http://www.healthymagination.com/stories/pediatric-adventures/

Radical innovations
Changing incremental innovations for radical innovations
through co-created products, services and environments.

Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html

http://www.healthymagination.com/stories/pediatric-adventures/

Radical innovations

Sources:
http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html

http://www.healthymagination.com/stories/pediatric-adventures/

Human-centered approach
The user is at the center of the process. Fostering patient
involvements programmes.

Source:
Red Paper 01. Health: Co-creating services. Cottam et al. 2004.

Inclusive design process
To apply a design process to integrate several disciplines and
stakeholders.
Source: E-dis

Source: Elderly Welfare Promotion Group

Design tools
To apply design methods for fostering creativity..

Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

Design tools
A day in the life of / Empathy tools

Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

Design tools
To develop and apply a creative iterative process to generate
ideas and visualize changes.
Phases Technique Indicators
Learn Watch Ask Try

Concept Opportunity
Team
Market Research

State of Art
Proposal Design Proposal
Organization
Business Plan

Market Test
Development Selling
Market
Operations

Legal Memory

Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

Creating fundamental changes
The real value is a shift of thinking

Case 1. A bus with no directionn.
A human touch to
desirientation in
patients with
dementia.

Co-design:
Patients
Medical team
Family
Designers

Alzheimer, Benrath Senior Centre

Source:
https://desonance.wordpress.com/2011/12/18/simple-elegant-and-dignified-my-favourite-service-design/

Case 2. Diabetes.
To improve the
quality of life of
people with
diabetes.

Co-design:
Patients
Medical team
Designers
Others disciplines

RED / BOLTON DIABETES CENTRE
Fuente:
http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf
Journal of Diabetes Nursing, Vol. 10, 7, 2006.

How to progress in innovation within the health care domain?

RED / BOLTON DIABETES CENTRE
Source:
http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf
Journal of Diabetes Nursing, Vol. 10, 7, 2006.

THANK YOU
¿How to progress in
innovation?
Septembre 2012

M Ferruzca (UAM) JMª Monguet (UPC)

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How to progress in innovation within the health care domain?

1. Health care domain ¿How to progress in innovation? Septembre 2012 M Ferruzca (UAM) JMª Monguet (UPC)

2. Radical innovations Changing incremental innovations for radical innovations through co-created products, services and environments. - Designers - Children’s museum - Daycare and childhood development experts Sources: http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html http://www.healthymagination.com/stories/pediatric-adventures/

3. Radical innovations Changing incremental innovations for radical innovations through co-created products, services and environments. Sources: http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html http://www.healthymagination.com/stories/pediatric-adventures/

4. Radical innovations Sources: http://georgeressler.blogspot.mx/2011/02/hug-painless-vaccinations.html http://www.healthymagination.com/stories/pediatric-adventures/

5. Human-centered approach The user is at the center of the process. Fostering patient involvements programmes. Source: Red Paper 01. Health: Co-creating services. Cottam et al. 2004.

6. Inclusive design process To apply a design process to integrate several disciplines and stakeholders. Source: E-dis Source: Elderly Welfare Promotion Group

7. Design tools To apply design methods for fostering creativity.. Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

8. Design tools A day in the life of / Empathy tools Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

9. Design tools To develop and apply a creative iterative process to generate ideas and visualize changes. Phases Technique Indicators Learn Watch Ask Try Concept Opportunity Team Market Research State of Art Proposal Design Proposal Organization Business Plan Market Test Development Selling Market Operations Legal Memory Team’s creativity. Sep 2012 |http://innovationnotes.wordpress.com/

10. Creating fundamental changes The real value is a shift of thinking

11. Creating fundamental changes The real value is a shift of thinking

12. Case 1. A bus with no directionn. A human touch to desirientation in patients with dementia. Co-design: Patients Medical team Family Designers Alzheimer, Benrath Senior Centre Source: https://desonance.wordpress.com/2011/12/18/simple-elegant-and-dignified-my-favourite-service-design/

13. Case 2. Diabetes. To improve the quality of life of people with diabetes. Co-design: Patients Medical team Designers Others disciplines RED / BOLTON DIABETES CENTRE Fuente: http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf Journal of Diabetes Nursing, Vol. 10, 7, 2006.

15. RED / BOLTON DIABETES CENTRE Source: http://www.designcouncil.info/RED/health/REDDESIGNNOTES01Bolton.pdf Journal of Diabetes Nursing, Vol. 10, 7, 2006.

16. THANK YOU ¿How to progress in innovation? Septembre 2012 M Ferruzca (UAM) JMª Monguet (UPC)

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How to progress in innovation within the health care domain?

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How to progress in innovation within the health care domain?