This document discusses factors that contribute to customer satisfaction at a restaurant. It examines tangible aspects like cleanliness and appearance. It also considers reliability in terms of on-time service and accuracy. Food quality factors like taste, temperature, and variety are outlined. The document also discusses responsiveness during busy times and special requests. Elements of assurance like helpfulness and honesty are mentioned. Finally, it explores aspects of empathy like attention to individual needs and a sympathetic approach to problems.
This document appears to be a survey that is collecting background information and opinions from restaurant customers about their expectations and perceptions of service quality. The survey contains sections on collecting respondent demographics and background, rating agreement with statements in several "dimensions" of service quality including tangible aspects, reliability, responsiveness, assurance, empathy, and food service quality. Respondents are asked to rate their level of agreement with statements related to each dimension on a 5-point scale. The purpose seems to be gathering data from customers on what aspects of service quality are important to them and how satisfied they are with the performance of restaurants on those aspects.
The document describes positive personal attributes in four categories:
Physical appeal: the author expresses confidence in their physical attractiveness and charm.
Human Relations: They are approachable, easy to get along with, and can adjust to different people and situations.
Intelligence: The author considers themselves intelligent, a fast learner, and able to analyze situations and make good judgements.
Maturity: They are emotionally stable, logical, act with confidence, and see themselves as a mature person.
2024 Trend Updates: What Really Works In SEO & Content MarketingSearch Engine Journal
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The future of SEO is trending toward a more human-first and user-centric approach, powered by AI intelligence and collaboration. Are you ready?
Watch as we explore which SEO trends to prioritize to achieve sustainable growth and deliver reliable results. Well dive into best practices to adapt your strategy around industry-wide disruptions like SGE, how to navigate the top challenges SEO professionals are facing, and proven tactics for prioritizing quality and building trust.
Youll hear:
- The top SEO trends to prioritize in 2024 to achieve long-term success.
- Predictions for SGEs impact, and how to adapt.
- What E-E-A-T really means, and how to implement it holistically (hint: its never been more important).
With Zack Kadish and Alex Carchietta, well show you which SEO trends to ignore and which to focus on, along with the solution to overcoming rapid, significant and disruptive Google algorithm updates.
If youre looking to cut through the noise of constant SEO and content trends to drive success, you wont want to miss this webinar.
Grade 1 Week 4 Quarter 3 GMRC Presentation for teachers of Grade 1 who are bu...estrellaagabe
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DEMO TEACHING FOR GRADE 1 Q4 WEEK 3. for faster understanding of concepts. it is developed solely for Grade 1 Learners to enjoy learning in GMRC. it enables Grade 1 learners to achieve the objective at the targeted time. This presentation gives clarity and opportunity to develop concepts and understanding on the developing of values and good
Ang **akdang naratibo** ay isang uri ng panitikan na nagsasalaysay ng isang kwento o karanasan. Ito ay isang pagsasalaysay ng mga pangyayari na may layuning magbigay aliw, magturo, o magbigay aral sa mga mambabasa. Kadalasang gumagamit ng mga tauhan, tagpuan, at kaganapan upang maipahayag ang isang kwento sa isang tiyak na ayos o pagkakasunod-sunod.
Ang **akdang naratibo** ay may mga pangunahing elemento tulad ng **tauhan**, **tagpuan**, **tema**, **salungatan**, at **banghay**. Ang **tauhan** ang mga karakter na gumaganap sa kwento, mula sa pangunahing tauhan hanggang sa mga sumusuportang karakter. Ang **tagpuan** ay ang lugar at oras kung saan nagaganap ang mga pangyayari sa kwento. Ang **tema** naman ay ang pangunahing ideya o mensahe na nais iparating sa mambabasa. Ang **salungatan** ay ang problema o hamon na kinakaharap ng mga tauhan sa kwento, at ang **banghay** ay ang pagkakasunod-sunod ng mga pangyayari mula sa simula, gitna, hanggang sa wakas.
Halimbawa ng akdang naratibo ay ang mga **maikling kwento**, **nobela**, at **talambuhay**. Sa mga akdang ito, ang manunulat ay nagkukuwento ng isang kwento na may mga tauhan at nagsisilbing gabay sa mga mambabasa upang matutunan ang mga aral na dulot ng kwento. Ang isang akdang naratibo ay maaaring magtaglay ng iba't ibang emosyon tulad ng saya, lungkot, takot, at pagmamahal, na nakatutulong upang mas maging makulay at buhay ang kwento.
Sa kabuuan, ang akdang naratibo ay isang mahalagang anyo ng panitikan na naglalaman ng mga kwento at karanasan na makapagbibigay ng kasiyahan at aral sa mga mambabasa.
Ang **akdang naratibo** ay isang uri ng panitikan na nagsasalaysay ng isang kwento o karanasan. Ito ay isang pagsasalaysay ng mga pangyayari na may layuning magbigay aliw, magturo, o magbigay aral sa mga mambabasa. Kadalasang gumagamit ng mga tauhan, tagpuan, at kaganapan upang maipahayag ang isang kwento sa isang tiyak na ayos o pagkakasunod-sunod.
Ang **akdang naratibo** ay may mga pangunahing elemento tulad ng **tauhan**, **tagpuan**, **tema**, **salungatan**, at **banghay**. Ang **tauhan** ang mga karakter na gumaganap sa kwento, mula sa pangunahing tauhan hanggang sa mga sumusuportang karakter. Ang **tagpuan** ay ang lugar at oras kung saan nagaganap ang mga pangyayari sa kwento. Ang **tema** naman ay ang pangunahing ideya o mensahe na nais iparating sa mambabasa. Ang **salungatan** ay ang problema o hamon na kinakaharap ng mga tauhan sa kwento, at ang **banghay** ay ang pagkakasunod-sunod ng mga pangyayari mula sa simula, gitna, hanggang sa wakas.
Halimbawa ng akdang naratibo ay ang mga **maikling kwento**, **nobela**, at **talambuhay**. Sa mga akdang ito, ang manunulat ay nagkukuwento ng isang kwento na may mga tauhan at nagsisilbing gabay sa mga mambabasa upang matutunan ang mga aral na dulot ng kwento. Ang isang akdang naratibo ay maaaring magtaglay ng iba't ibang emosyon tulad ng saya, lungkot, takot, at pagmamahal, na nakatutulong upang mas maging makulay at buhay ang kwento.
Sa kabuuan, ang akdang naratibo ay isang mahalagang anyo ng panitikan na naglalaman ng mga kwento at karanasan na makapagbibigay ng kasiyahan at aral sa mga mambabasa.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
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In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
This presentation by Thibault Schrepel, Associate Professor of Law at Vrije Universiteit Amsterdam University, was made during the discussion Artificial Intelligence, Data and Competition held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the authors consent.
Grade 1 Week 4 Quarter 3 GMRC Presentation for teachers of Grade 1 who are bu...estrellaagabe
油
DEMO TEACHING FOR GRADE 1 Q4 WEEK 3. for faster understanding of concepts. it is developed solely for Grade 1 Learners to enjoy learning in GMRC. it enables Grade 1 learners to achieve the objective at the targeted time. This presentation gives clarity and opportunity to develop concepts and understanding on the developing of values and good
Ang **akdang naratibo** ay isang uri ng panitikan na nagsasalaysay ng isang kwento o karanasan. Ito ay isang pagsasalaysay ng mga pangyayari na may layuning magbigay aliw, magturo, o magbigay aral sa mga mambabasa. Kadalasang gumagamit ng mga tauhan, tagpuan, at kaganapan upang maipahayag ang isang kwento sa isang tiyak na ayos o pagkakasunod-sunod.
Ang **akdang naratibo** ay may mga pangunahing elemento tulad ng **tauhan**, **tagpuan**, **tema**, **salungatan**, at **banghay**. Ang **tauhan** ang mga karakter na gumaganap sa kwento, mula sa pangunahing tauhan hanggang sa mga sumusuportang karakter. Ang **tagpuan** ay ang lugar at oras kung saan nagaganap ang mga pangyayari sa kwento. Ang **tema** naman ay ang pangunahing ideya o mensahe na nais iparating sa mambabasa. Ang **salungatan** ay ang problema o hamon na kinakaharap ng mga tauhan sa kwento, at ang **banghay** ay ang pagkakasunod-sunod ng mga pangyayari mula sa simula, gitna, hanggang sa wakas.
Halimbawa ng akdang naratibo ay ang mga **maikling kwento**, **nobela**, at **talambuhay**. Sa mga akdang ito, ang manunulat ay nagkukuwento ng isang kwento na may mga tauhan at nagsisilbing gabay sa mga mambabasa upang matutunan ang mga aral na dulot ng kwento. Ang isang akdang naratibo ay maaaring magtaglay ng iba't ibang emosyon tulad ng saya, lungkot, takot, at pagmamahal, na nakatutulong upang mas maging makulay at buhay ang kwento.
Sa kabuuan, ang akdang naratibo ay isang mahalagang anyo ng panitikan na naglalaman ng mga kwento at karanasan na makapagbibigay ng kasiyahan at aral sa mga mambabasa.
Ang **akdang naratibo** ay isang uri ng panitikan na nagsasalaysay ng isang kwento o karanasan. Ito ay isang pagsasalaysay ng mga pangyayari na may layuning magbigay aliw, magturo, o magbigay aral sa mga mambabasa. Kadalasang gumagamit ng mga tauhan, tagpuan, at kaganapan upang maipahayag ang isang kwento sa isang tiyak na ayos o pagkakasunod-sunod.
Ang **akdang naratibo** ay may mga pangunahing elemento tulad ng **tauhan**, **tagpuan**, **tema**, **salungatan**, at **banghay**. Ang **tauhan** ang mga karakter na gumaganap sa kwento, mula sa pangunahing tauhan hanggang sa mga sumusuportang karakter. Ang **tagpuan** ay ang lugar at oras kung saan nagaganap ang mga pangyayari sa kwento. Ang **tema** naman ay ang pangunahing ideya o mensahe na nais iparating sa mambabasa. Ang **salungatan** ay ang problema o hamon na kinakaharap ng mga tauhan sa kwento, at ang **banghay** ay ang pagkakasunod-sunod ng mga pangyayari mula sa simula, gitna, hanggang sa wakas.
Halimbawa ng akdang naratibo ay ang mga **maikling kwento**, **nobela**, at **talambuhay**. Sa mga akdang ito, ang manunulat ay nagkukuwento ng isang kwento na may mga tauhan at nagsisilbing gabay sa mga mambabasa upang matutunan ang mga aral na dulot ng kwento. Ang isang akdang naratibo ay maaaring magtaglay ng iba't ibang emosyon tulad ng saya, lungkot, takot, at pagmamahal, na nakatutulong upang mas maging makulay at buhay ang kwento.
Sa kabuuan, ang akdang naratibo ay isang mahalagang anyo ng panitikan na naglalaman ng mga kwento at karanasan na makapagbibigay ng kasiyahan at aral sa mga mambabasa.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
油
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
This presentation by Thibault Schrepel, Associate Professor of Law at Vrije Universiteit Amsterdam University, was made during the discussion Artificial Intelligence, Data and Competition held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the authors consent.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
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Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
2024 State of Marketing Report by HubspotMarius Sescu
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https://www.hubspot.com/state-of-marketing
揃 Scaling relationships and proving ROI
揃 Social media is the place for search, sales, and service
揃 Authentic influencer partnerships fuel brand growth
揃 The strongest connections happen via call, click, chat, and camera.
揃 Time saved with AI leads to more creative work
揃 Seeking: A single source of truth
揃 TLDR; Get on social, try AI, and align your systems.
揃 More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
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The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying its good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation thats least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state theyre comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
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Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
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PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
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This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
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The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Desh辿 M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy lvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho Gonz叩lez, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplyt, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Sohnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
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The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
Its important that youre ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
Youll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If youre looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
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From their humble beginnings in 1984, TED has grown into the worlds most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, its no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article 5 Public-Speaking Tips TED Gives Its Speakers, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
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1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
1. In A Chip of Glass Ruby by Nadine Gordimer
We have the theme of sacrifice, prejudice, selfishness, justice, commitmentand apartheid. Set
in South Africathe story is narrated in the third person by an unnamed narrator and after
reading the story the reader realize that Gordimer may be exploring the theme of sacrifice.
Mrs. Bamjee throughoutthe story is thinking of others and taking risks in order to help others.
Something that is noticeable by her acquisition of the duplicating machine. With the machine
she is able to spread a messageof protest to others. A protest that involves highlighting the
injustices of apartheid that existed in South Africaand which was formally established in the
1950s and followed through till its cessation in 1991. Mrs. Bamjeeis dedicated to the anti-
apartheid causeeven though it does not directly affect her. Due to her ethnicity (Indian) sheis
not subjectto the same punitive measures that affected black people in South Africa. This may
be important as it suggests that though apartheid is not necessarily Mrs. Bamjees fight she
still nonetheless is prepared to sacrificeall shehas, including her freedom, in order to help
others.
This is in contrastto her husband Bamjee who throughoutthe story shows a selfish and
uncaring streak when it comes to the subjectof apartheid. Because apartheid does not affect
him directly he has no concerns aboutits effects on others, unlike Mrs Bamjee. In reality both
Bamjee and Mrs. Bamjee are politically the oppositeof each other. One (Mrs Bamjee) can see
that there is a great injustice being done and is looking for equality for all South Africans while
throughoutthe story Bamjeethinks of no one but himself. Even suggesting that Mrs Bamjees
arrestis her own fault. At no stage does he show his wife any support. As far as Bamjee is
concerned Mrs. Bamjee has a role to play and that role involves her life being centred on
Bamjee and the family. While Mrs. Bamjee is a struggling political activist Bamjee on the other
hand has no time for anybody buthimself.
The role that Mrs. Bamjees children play may also be important as unlike Bamjee they are
supportiveand understanding of their mother. While she is in prison Jimmy and Girlie visither
to offer her their support. They can both see that Mrs. Bamjee is seeking justicefor black
people in South Africa. For black people to be treated as equal to whites. Mrs. Bamjee does
not discriminate when it comes to the colour of a persons skin something that cannot be said
for Bamjee. There is a sensethat he supports apartheid and considers himself to be better
than black people. He does not wish to be involved in any way political or otherwisewith the
struggles the anti-apartheid movement faced at the time. Again his position in life is solely
based on what others can do for him particularly whatMrs. Bamjee can do for him.
How unselfish Mrs. Bamjee actually is; is also noticeable near the end of the story when she
reminds Girlie that it is Bamjees birthday. Though she is on hunger strikein protestof whatis
2. happening to black people in South Africashe is still balanced enough in life to remember that
it is Bamjees birthday. Though some critics may suggestthat Mrs. Bamjee should forget about
Bamjee, particularly due to the lack of supporthe gives her, it is possiblethat Gordimer is
focusing on Mrs Bamjees ability to remember others. To not put the spotlight on her own life
as Bamjee does. There is also a sensethat Bamjee is disgruntled while he is eating his
breakfast. Possibly becausehe has had to prepareit for himself. The setting of the story may
also be important as all the action takes place in Bamjees home. Itis possiblethat by doing so
Gordimer is attempting to highlight that South Africawas the only country in the world in
whereby apartheid existed. Itwas confined to the one place. The title of the story may also
have somesymbolic significance with Gordimer suggesting that Mrs Bamjee is a shining light
(chip of glass ruby shining) in a dark place (apartheid). Itis also possiblethat Gordimer is using
the colour of a ruby (usually red) to suggestsymbolically the idea that Mrs Bamjee is prepared
to give her life (or blood) in her fight againstapartheid.
The end of the story is also interesting as Bamjee despite his misgivings aboutMrs Bamjees
actions realises that he loves her because sheis different to others. She is not like other Indian
women. She is prepared to sacrifice her life not only for the anti-apartheid movement but
Bamjee knows that sheis also prepared to sacrifice her life for him and the family too. She is
unwavering in her dedication to both her family and the anti-apartheid movement. Standing
up for others who are unable to stand up for themselves. All in order to seek equality for every
man, woman and child in South Africa. While Bamjee may not be able to connect with the
anti-apartheid movement there is a sense at the end of the story that he does understand Mrs
Bamjees commitment and it is this commitment that he has fallen in love with. He may not
like the direction Mrs Bamjee is going (hunger strike) but he understands sheis a forthright
and strong woman who believes in equality for all. Even if it means that she mustsacrificeher
life to achieve her goal.
TAGALOG
Mayroon kaming tema ng sakripisyo, pagtatangi, pagkamakasarili, katarungan, pangako at
aparteid. Itinakda sa South Africa ang kuwento ay narrated sa ikatlong tao sa pamamagitan ng
isang hindi nabanggitna tagapagsalaysay atpagkatapos ng pagbabasa ng kuwento ang reader
ay napagtanto na maaaring tuklasin ni Gordimer ang tema ng sakripisyo. Ang Mrs Bamjeesa
buong kuwento ay iniisip ang iba at kumukuha ng mga panganib upang matulungan ang iba.
Isang bagay na nakikita ng kanyang pagkuha ng duplicating machine. Gamit ang makina na siya
ay maaaring kumalat ng isang mensahe ng protesta sa iba. Ang isang protesta na nagsasangkot
ng pagpapakita ng mga kawalang-katarungan ng apartheid na umiiral sa South Africaat na
pormal na itinatag noong 1950s atsinusunod hanggang sa pagtigil nito noong 1991. Si Mrs
Bamjee ay nakatuon sa anti-apartheid na dahilan kahit na ito ay hindi direktang nakakaapekto
3. sa kanya. Dahil sa kanyang etniko (Indian) hindisiya napapailalim sa parehong mga panukalang
hakbang na apektado ng itim na tao sa South Africa. Maaaring ito ay mahalaga na
nagpapahiwatig na kahit na ang apartheid ay hindi kinakailangang labanan ni Mrs. Bamjee,
gayunpaman siya ay handa na isakripisyo ang lahat ng mayroon siya, kasama ang kanyang
kalayaan, upang matulungan ang iba.
Ito ay kaibahan sa kanyang asawa na siBamjee na sa buong kuwento ay nagpapakita ng isang
makasariliat walang pag-aalinlangan na bahid pagdating sa paksa ng apartheid. Dahil ang
apartheid ay hindi direktang nakakaapekto sa kanya wala siyang mga alalahanin tungkolsa
mga epekto nito sa iba, hindi katulad ni Mrs Bamjee. Sa katunayan parehong Bamjee at Mrs
Bamjee ay pamulitka ang kabaligtaran ng bawatisa. Isa (Mrs Bamjee) ang nakikita na may
isang mahusay na kawalan ng katarungan na ginagawa at naghahanap ng pagkakapantay-
pantay para sa lahat ng mga South Africans habang sa buong kuwento Bamjee iniisip ng
walang ngunit ang kanyang sarili. Kahit na nagmumungkahina ang pagdakip ni Mrs Bamjee ay
kanyang sariling kasalanan. Sa walang yugto ay ipinakita niya ang kanyang asawa anumang
suporta. Hangga'tsi Bamjee ay nababahala, si Mrs Bamjee ay may papel na ginagampanan at
ang papel na iyon ay nagsasangkotsa kanyang buhay na nakasentro sa Bamjee at sa pamilya.
Habang ang Mrs Bamjee ay isang struggling pampulitika masugid na tao Bamjee sa iba pang
mga kamay ay walang oras para sa kahit sino kundiang kanyang sarili.
Ang papel na ginagampanan ng mga anak ni Mrs. Bamjee ay maaaring maging mahalaga na
hindi katulad ng Bamjee sila ay sumusuporta atpag-unawa sa kanilang ina. Habang nasa
bilangguan siya si Jimmy at Girlie ay bisitahin siya upang mag-alok sa kanya ng kanilang
suporta. Makikita nila ang parehong na hinahanap ni Mrs. Bamjee ang katarungan para sa mga
itim na tao sa South Africa. Para sa mga itim na tao ay itinuturing na pantay sa mga puti. Si
Mrs. Bamjee ay hindi nagpapakita ng diskriminasyon pagdating sa kulay ng balat ng isang tao
na hindi masasabipara sa Bamjee. May isang pakiramdamna sinusuportahan niya ang
apartheid at isinasaalang-alang ang kanyang sarili na maging mas mahusay kaysa sa mga itim
na tao. Hindi niya nais na maging kasangkotsa anumang paraan pampulitika o kung hindi man
sa mga pakikibaka ang nahaharap na kilusang anti-apartheid sa panahong iyon. Muli ang
kanyang posisyon sa buhay ay batay lamang sa kung ano ang maaaring gawin ng iba para sa
kanya lalo na kung ano ang magagawa ni Mrs. Bamjee para sa kanya.
Tunay na hindi makasariliang Mrs Bamjee; Ay kapansin-pansin din malapit sa dulo ng kuwento
kapag siya reminds Girlie na ito ay Bamjee ng kaarawan. Kahitna siya ay sa gutom strikesa
protesta ng kung ano ang nangyayarisa mga itim na tao sa South Africasiya ay sapatna
balanse sa buhay upang matandaan na ito ay kaarawan ni Bamjee. Kahit na ang ilang mga
kritiko ay maaaring magmungkahina ang Mrs Bamjee dapat kalimutan tungkol sa Bamjee, lalo
4. na dahil sa kakulangan ng suporta na siya ay nagbibigay sa kanya, posible na Gordimer ay
tumututok sa Mrs Bamjee ng kakayahan upang matandaan ang iba. Upang hindi ilagay ang
spotlight sa kanyang sariling buhay bilang Bamjee ginagawa. Mayroon ding pakiramdamna
ang Bamjee ay hindi nasisiyahan habang kumakain siya ng almusal. Marahil dahil kailangan
niyang ihanda ito para sa kanyang sarili. Ang pagtatakda ng kuwento ay maaaring maging
mahalaga habang ang lahat ng aksyon ay nagaganap sa bahay ni Bamjee. Posible na sa
pamamagitan ng paggawa nito ay sinusubukan niGordimer na i-highlight na ang South Africa
ang tanging bansa sa mundo kung saan umiiral ang apartheid. Ito ay nasa isang lugar lamang.
Ang pamagatng kuwento ay maaari ring magkaroon ng ilang makahulugan na kabuluhan sa
Gordimer na nagmumungkahina ang Mrs Bamjee ay isang nagniningning na liwanag (maliit na
piraso ng salamin na rubi na nagniningning) sa isang madilim na lugar (apartheid). Posible rin
na ginagamit ni Gordimer ang kulay ng isang ruby (karaniwan ay pula) upang magmungkahing
simbolo sa ideya na si Mrs Bamjee ay handa na magbigay sa kanyang buhay (o dugo) sa
kanyang paglaban sa apartheid.
Ang katapusan ng kuwento ay kawili-wilirin bilang Bamjee sa kabila ng kanyang mga
pagdududa tungkolsa mga aksyon niMrs Bamjee na napagtanto na mahal niya siya dahil iba
siya sa iba. Hindi siya tulad ng iba pang mga Indian babae. Siya ay handa na isakripisyo ang
kanyang buhay hindi lamang para sa kilusang anti-apartheid ngunit alam ni Bamjee na handa
rin siyang isakripisyo ang kanyang buhay para sa kanya at sa pamilya. Siya ay matatag sa
kanyang pag-aalay sa kanyang pamilya at sa kilusang anti-apartheid. Nakatayo para sa iba na
hindi makatayo para sa kanilang sarili. Lahat upang humingi ng pagkakapantay-pantay para sa
bawat lalaki, babae at bata sa South Africa. Habang hindi maaaring kumonekta si Bamjee sa
kilusang anti-apartheid may isang kahulugan sa dulo ng kuwento na nauunawaan niya ang
pangako ni Mrs Bamjee at ito ang pangakong ito na nahulog siya sa pag-ibig. Maaaring hindi
niya gusto ang direksyon niMrs Bamjee (kagustuhan sa gutom) ngunit naiintindihan niya na
siya ay isang tahasang at malakas na babae na naniniwala sa pagkakapantay-pantay para sa
lahat. Kahit na nangangahulugan ito na dapat niyang isakripisyo ang kanyang buhay upang
makamit ang kanyang layunin.