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IT PROF CV
- 1. Pushpinder Kaur Phone: 0450223791 11/9 Streatham Street, Beckenham · WA 6107 Email: kaurpushpinder21@gmail.com Page 1 of 2 PROFESSIONAL STRENGHTS I possess excellent technical skills, a flair for analysis and lateral thinking, and have the practical skills to bring projects to fruition.My people skillsaresound,and have a record of providingleadership, vision and guidance to my team. I am capable of developing strong working relationships with clients, colleagues with strong written and verbal skills. PROFESSIONAL EXPERIENCE I have enjoyed a solid and successful career as an ITprofesssional and gained experience with major organisations in India before migratingto Australia.Prior to migratingto Australia in April 2014,I worked in India where I gained experience with various organisationssuch as VioletInfoTech Pty. Ltd and GGS Communications.I progressed steadily,gaininga thorough groundingin information technology, and roseinto middlemanagement. In 2008, my firstappointment was with Violet InfoTech in India as the projectdeveloper. They contracted me for their major IT project - School Management System across thestate as a project developer. In 2010, I joined GGS Communications as a team leader of their Telecommunications team. Their communications needs were particularly difficultbecausethey operate all their services fromIndia to Australia requiringthe full rangeof moder n communications facilities. In Australia,I joined fSpaceco-workingas an intern and create their developed/test website and provided recommendations to improve Wi-Fi performanceand social media activities. After finishingmy degree I joined BMR innovation in the capacity of an IT supportpersonnel. Duringthis time I have also been working as a Customer serviceattendant at Caltex. SKILLS AND ATTRIBUTES ― Strong team member able to motivate others to achieve their best. ― Exceptional communication and interpersonal skills; liaise with co-workers and clients to ensure specifications met customer satisfaction. ― Advanced knowledge in computer skills across various applications. ― Resourceful, analytical and detail-driven individual with capabilities to complete multiple tasks within deadlines. ― Organised and skilled time manager proficient at scheduling tasks, thereby maintaining project deadlines. ― Outgoing; able to implement decisions and set effective priorities to achieve both immediate and long-term goals. ― Excellent track record of dependability and solid professional standards,maintain focus on accomplishing duties in a timely and professional manner. ― Lateral thinker with innovative problem solving abilities PROFESSIONAL QUALIFICATIONS Masters in Management Information System Edith Cowan University 2016 Masters and Bachelors in Computer Applications RIMT University 2012, 2009 PROFESSIONAL EXPERIENCE BMR Innovations| Volunteer work - IT support Currently working Key Responsibilities & Achievements: ― Prepared developed/test website for the company in WIX. ― Analysethe required information.
- 2. Pushpinder kaur Phone: 0450223791 • Email: kaurpushpinder21@gmail.com Page 2 of 2 ― ProvideIT support. fSpace Co-working Space | Internship 2015-2016 Key Responsibilities & Achievements: I was lead for the development of the Website using JOOMLA CMS ― Gathered requirements from business units; ― Communicated requirements to sponsors,and team members; ― Defined and scoped projects efficiently; ― Testing the solution to validateprojectobjectives. ― Verified that the implementation solution meets the business requirements; ― Documented project’s technical requirements; ― Prepare the clientreport and capstoneproject final report. ― Effectively delegate the work in the team members. Violet InfoTech Pty. Ltd., India | Intern 2012 Key Responsibilities & Achievements: ― Gathered requirements from business units; ― Communicated requirements to sponsors,and team members; ― Defined and scoped projects efficiently; ― Develop and document styleguidelines for web sitecontent. ― Write and design page content. ― Identify problems uncovered by testing or customer feedback, and correct problems to appropriatepersonnel for correction. GGS Communications, India | (Telecommunication department) Team leader 2010- 2014 Key Responsibilities & Achievements: ― Preparingdaily workloadsfor staff & coordinatingthe daily allocation of work. ― Motivatingthe team to achievehigh standards and targets. ― Handlingnew clientenquiries. ― Dealingwith and resolvingproblems and issues on a daily basis. ― Monitoring& reporting on standards & performance targets. ― Arranging& chairing weekly team meetings, focusingon targets & achievements. ― Implementing new initiatives. ― Mentoring and trainingjunior and new staff ― Ensuringall administrativeand ITrecords were entered and updated correctly. ADDITIONAL EXPERIENCE Role Organisation Period Customer Service Attandant Caltex Oct 2016 – Present Hospitality Hilton Hotel 2014 – 2015 PROFESSIONAL MEMBERSHIP Australian Computer Society (ACS) REFERENCES *Reference can be provided on request.