Tammy, an accountant, reminds her client Paul that it is time to organize tax documents and send them to her for filing. Her contact information has changed, and she provides the new address and email. She has set up a secure Dropbox folder for each client to upload their tax documents instead of emailing, with a $15 fee for those not using Dropbox. The letter lists the supporting documents needed and notes the fee for Paul's 2012 tax return preparation based on last year. E-filing will be used which provides faster refunds. Tammy is available by phone for any questions.