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- 1. JAMES YI San Jose, CA (206) 310-3540 jamesyi0129@yahoo.com SUMMARY Accomplished operations professional with extensive experience in international and domestic logistics, shipping & receiving, inventory control, order fulfillment, new process implementation, and materials planning. EXPERIENCE Veeco ALD, Inc. Fremont, CA Sr. Shipping & Receiving Warehouse Specialist 12/2013 Present Arranged all international and domestic shipments for the Fremont facility. Created and implemented shipping, receiving and packing procedures. Received all parts and shipments to facility including entry into SAP. Selected freight forwarders to handle international shipments that resulted in a cost savings of 28% per year. Worked with customs brokers and crating vendors to ship large process tools and facilitate expedited part delivery. Determined tariff codes for international shipments. Set up and managed the inventory of equipment and spare parts at off-site warehouses. Procure and maintain cleanroom supplies. Created cleanroom gowning process procedures and training materials. Worked closely with the engineering team to better understand the functionality of parts used on each tool and to facilitate quick turnaround of parts processed at cleaning vendors and quality control on received components. Responsible for all onsite operations and facility maintenance including daily site inspections, scheduling of facility preventative maintenance operations, as well as, maintaining a clean, organized and safe environment. Utilized SAP to produce reports such as sales order backlog for spare parts, in-house production work order status and inventory on hand to effectively communicate part shortages and high risk items to project owners. Led the testing and implementation of a new SAP project based module (NPP) in order to accurately capture financial expenses per project on a daily basis. Serious Energy, Inc. Sunnyvale, CA Sr. Marketing Fulfillment Operations Manager 4/2008 11/2013 Managed an Assemble-to-Order (ATO) kitting and marketing sample fulfillment distribution facility, shipping over $100K in marketing materials per year. Provided cost analysis of new sample sales kits to upper management and continuously evaluated the batch shop assembly line process to ensure production efficiency is maximized per kit. Participated in monthly sales meetings in order to accurately forecast future demand of sample sales kits during a specified period. Effectively managed the delivery, arrival, and return of materials and equipment to over 10 tradeshows a year, and achieved 100% on time shipment. Implemented LEAN operations by executing Kanban and JIT systems to ensure materials were on hand, but not in excess. Implemented a new marketing sample order fulfillment process through Salesforce.com, which reduced fulfillment time from 72 hrs to 24-48 hrs. Negotiated fees and terms of relationship with small parcel service providers and LTL carriers to reduced cost by more than 11% per year. Amy Chang Insurance Agency Seattle, WA Senior Sales Producer 4/2006 4/2008 Co-owner of an Allstate insurance agency accountable for 90% of all new auto & home policy sales in 2006 and 2008. Speck Products Inc. Palo Alto, CA Shipping Supervisor 3/2005 03/2006 Managed shipping and order fulfillment of finished goods to retail, distributor, and individual web orders. Worked with customs brokers and freight forwarders to meet trade compliance regulations for international importing and exporting shipments.
- 2. Implemented new inventory software that increased accuracy of data and decreased shipping errors. Reduced overseas manufacturing lead times from 21 days to 7 days by working with raw materials vendors, which also decreased the frequency of costly air shipments. Instituted metrics (KPIs) to gauge the performance of 3 PLs for warehousing, pick/pack and fulfillment of all finished goods products to retailers. Created and implemented RMA process and procedures. Hired, trained and developed employees to work productively and be able to maintain a high level of customer service. Vialta Inc. Fremont, CA Operations Analyst 02/2001-03/2005 Responsible for the completion of retail and web sales from data entry to final distribution of sold and consigned goods to the customer. Selected freight forwarders to handle international shipments that resulted in a cost savings of 22% per year. Negotiated new rates with domestic carriers, which led to a cost reduction of 8% per year. Reduced costs of packaging materials by evaluating and negotiating pricing from vendors. Provided guidance of packaging and routing requirements to sales/marketing in order to evaluate and set successful product pricing. Performed cost analysis of different shipping modes, including air freight, ocean container and ground transportation for the delivery of products to multiple regions worldwide. Arranged weekly meetings with sales and engineering regarding incoming RMAs to determine the trustworthiness and status of each RMA per customer. Performed physical inventory cycle count, reconciliation, and root cause analysis for all finished goods and accessories. Created and maintained procedures such as packaging, inventory control, finished goods RMA, and shipping/receiving. Performed QA testing on incoming finished goods and returned product. Discpak San Jose, CA Supervisor of Operations 04/1995 - 01/2001 Managed make to order assembly-line production, quality control, and shipping/receiving to ensure company objectives were met. Created and successfully integrated new packaging procedures to increase productivity levels. Calculated the profitability of each work order by reviewing pricing rates per customer and performing time and capacity studies to identify areas for improvement in the production process. Hired, motivated, and retained more than 20 employees through training, coaching and individual development. Implemented Kan-ban scheduling strategy to reduce inventory levels to insure JIT objectives were achieved. Responsible for all aspects of inventory control including expediting materials to and from production floor. Responsible for the maintenance and inventory of all equipment and machinery used in production. Received an award for most valuable employee. EDUCATION B.S. in Management, San Jose State University, 12/1999 In Progress - APICS Certified in Production & Inventory Management (CPIM) SKILLS SAP, Microsoft Great Plains, Oracle 11i, Salesforce, Microsoft Word, Excel, Outlook, PowerPoint, FedEx Ship manager, UPS World Ship, QuickBooks, Fishbowl Inventory