Jay Maddamma Resume
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James V. Maddamma is a business analyst with over 10 years of experience in insurance and business analysis. He currently works as a business analyst at AmTrust Financial Services, where he was promoted within 3 months of being hired. In this role, he writes technical requirements, creates test cases, oversees development, and communicates regularly with end users and team members. Previously, he held roles as a document services associate at National Interstate Insurance and a resurfacing assistant at CDL Resurfacing. He has a BSM degree from Indiana Wesleyan University and references available upon request.
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Maria Pankratz has over 30 years of experience in administrative, customer service, and production roles. She currently works as the Administrative Office Manager for Countryside Realty, where her responsibilities include managing the daily operations of the busy office, supervising staff, and providing support to real estate agents. Previously, she held roles such as Customer Service Representative, Buyer/Planner, and Certified Machinist, demonstrating a diverse professional background and strong skills in areas like customer service, administration, and production.Myers,Chris Resume
Myers,Chris Resumecmyerssd
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Christopher Myers is a high-achieving professional with over 15 years of experience in financial services and technical skills. He has a wide range of experience leading teams and managing processes. His background includes positions as a team lead, supervisor, and senior contact center specialist at various financial institutions. He is skilled in areas such as building relationships, problem solving, training, and technical writing.Resume for Lisa Ristau v2.00 032015
Resume for Lisa Ristau v2.00 032015Lisa Ristau
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Lisa Ristau has over 20 years of business experience including customer service, office administration, employee management, and accounting. She has a background in recruiting and providing technical support. Her skills include project management, communication, and finding cost savings.adeel javed linkedin
adeel javed linkedinAdeel Javed
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The document provides a summary of Mr. Adeel Javed's professional experience and qualifications. He has over 15 years of experience in customer service, business testing, claims handling, and debt collection roles. His skills include attention to detail, problem solving, strong communication, and managing complex customer accounts and complaints. He is motivated, adaptable, and has a proven track record of achieving targets.Jay Maddamma Resume
- 1. James V. Maddamma Business Analyst Email: jvmaddamma@gmail.com ~ Phone: 330-312-4262 SKILLS, ABILITIES & VALUE OFFERED â–² Organizational Skills â–² Great Communication Skills â–² Excellent Team Member â–² Solid Work Ethic â–² Strong Attention to Detail â–² Learned IT Work Experience â–² Critical Thinking Skills â–² Self Motivated â–² Microsoft Office Proficient â–²Exceptional Customer Service Skills â–² Adaptable to Change CAREER EXPERIENCE AmTrust Financial Services Inc., Cleveland, OH Business Analyst 2014 - Present Promoted from tester to lead business analyst three months after hire. Able to maintain an efficient environment by assigning projects to team members based off of their individual strengths. Responsible for writing technical requirements, creating test cases, and overseeing development to ensure new business needs are met in a timely manner. ï‚„ Constant communication with end users to create technical requirements based on business needs ï‚„ Answer daily questions from testers and developers to ensure a smooth testing process ï‚„ Coordinate projects and assign daily work to team members ï‚„ Meet with upper management weekly for project updates ï‚„ Analyze testing results thoroughly to ensure correct updates have been made ï‚„ Test and open issues for reported live production errors ï‚„ Train new employees to perform effective tests with AmTrust in-house quoting system National Interstate Insurance, Richfield, OH Document Services Associate, 2010 - 2014 Responsible for processing commercial auto insurance premium payments daily. Dispatching of new business, cancellations, renewals and quote forms output for commercial auto policies. Complete assigned special projects before assigned deadlines. ï‚„ Received the highest scores possible for accuracy and quality of work product on most recent annual review. ï‚„ Process incoming premium payments. ï‚„ Handle Cancellation documents that are time sensitive and must be sent out on a daily basis. ï‚„ Process commercialauto policy renewalquotes, endorsements, and new business forms to be sent out to customers. ï‚„ Responsible for pickup and delivery of inter-department and outgoing mail. ï‚„ Versatility to perform essentially all duties in the Document Services department. CDL Resurfacing, Tallmadge, OH Resurfacing Assistant, 2009-2010 Responsible for successful daily scheduling of multiple resurfacing jobs in one day. Assisted on worksite with cleanup and handling of chemicals. ï‚„ Responsible for stocking the truck with all the supplies needed for the day. ï‚„ Clear debris from work area. ï‚„ Proper handling of hazardous chemicals. ï‚„ Verification of customer satisfaction before leaving site
- 2. James V. Maddamma Business Analyst Email: jvmaddamma@gmail.com ~ Phone: 330-312-4262 Education: Indiana Wesleyan University Graduate 2015 Independence, OH ~ BSM Degree Malone University 2009-2010 Canton, OH ~ Education North Canton Hoover High School Graduate 2009 North Canton, OH ~General Studies/Diploma ~ Professional References Available Upon Request ~