Jugal Rohan D'souza is seeking a challenging position that allows him to develop his skills and contribute to organizational growth. He has over 9 years of experience in sales, IT support, hardware maintenance, and networking. His technical skills include installing and troubleshooting LAN/WLAN networks, software upgrades, inventory automation, and providing technical support to sales teams. He holds a Diploma in Hardware and Networking and is Microsoft Certified Professional.
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1. Jugal Rohan Dsouza
Mobile: 97509635
Email: jugal_rohan@hotmail.com
Career Objective
To secure a challenging position in a reputed company that would develop my skills and provide
an opportunity to utilize it for the growth of the organization
Profile & Technical Skills
Personal Profile
Hardworking, well organized and highly effective at multi-tasking.
Good problem solving skills and highly service oriented.
Excellent communication skills.
Motivated team player and a fast learner.
Work Experience
Sales & IT Support Executive,
National Shade Trading and Contracting Company-Kuwait July 2009 - Till Date
Role and Responsibilities
Responsible for all hardware maintenance
Responsible for networking of 4 company locations
Installed LAN and WLAN network for 4 company locations
Trouble shooting
Involved in automating inventory and invoicing and expenses
Responsible for software up gradation and maintenance
Successfully setup support center
Responsible for optimum utilization of available resources
Actively involved in providing sales staff with technical support
2. Actively involved in sales
Sales & IT Support Executive
Garsan General Trading and Contracting Company LLC-Dubai Jan 2008 May 2009
Role and Responsibilities
Responsible for proving technical support to sales staff
Involved in direct sales of hardware and networking and electronic items
Networking and hardware maintenance
Responsible for software up gradation and maintenance
Site Manager
Allan Constructions, Family Business, India
Role and Responsibilities
Site Inspections and monitoring labor force.
Daily responsibilities of handling customer queries and concerns.
General Delivery Scheduling, follow up and confirmation on deliveries
Warehouse assistance and co-ordination of after sales services
Educational Background
Diploma in Hardware and Networking- Indian Institute of Hardware Technology,
Mangalore, India
Microsoft Certified Professional - Indian Institute of Hardware Technology, Mangalore,
India
Pursuing Bachelors in Business Management at Mahatma Gandhi University, Salmiyah, Kuwait
References
Available upon Request
Additional Information
Date of Birth : 16 January 1987
Sex : Male
Marital Status : Single